EMAIL: ***********@*****.***
MOBILE: 071*******
LinkedIn : Anelihle Tom
Address: 18th 4 South Street, Wynberg, Sandton 2031
Anelihle Annie Tom
I am highly motivated, energetic young woman who can achieve almost anything I set my sight on. I am willing to learn and have high quality standards when it comes to my work, and I can be a good asset to the company. I have a national diploma in Hospitality Management which has offered me an opportunity to work in prestigious four-star establishments. It has also helped me to learn to adjust into different environment quickly and seamlessly coupled with my experience in the industry. I am a very passionate and ambitious individual. I am yearning to further and broaden my career. Granted the opportunity, I can be a great asset to the team and the company.
PERSONAL DETAILS:
Date of Birth: 19 December 1996
Gender: Female
Civil Status: Single
Nationality: South African
EDUCATION BACKGROUND
2018 – National Diploma in Hospitality Management
Vaal University of Technology
2014 – Grade 12, National Senior Certificate
Eketsang Secondary School
COMPUTER SKILLS
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Opera database
OTHER SKILLS
Communication skills
Customer Service
Time management skills
Team player & leadership skills
WORK EXPERIENCE
Industrial Training Roccomamas
July 2016 – August 2016
I also did my training at Roccomamas as a student. I did cleaning, scullery, grilling, stock taking, pre preparations, and I was also at front as the waitress.
Experiential learning Southern Sun Katherine Street
July 2018 – December 2018
I was doing my experiential learning at Southern Sun Katherine Street, I’m training in all departments. Front Desk, Switchboard, Housekeeping, Maintenance, Banqueting, Accounts and at the restaurant.
Southern Sun Katherine street
Receptionist (Current)
Major Duties
Making bookings, handling reservations made online and walk-ins.
Performing check-ins & check-outs.
Taking Payments on check ins & on check-out conducting direct bills form companies.
Banking paperwork at end of the shift.
Communicating with guests.
Concierge, organizing transport for guests.
Handling external & internal calls.
Conducting Pit checks for checked in guests.
REFERENCE
Ms. Kelebogile Ntshidi ( Duty Manager)
Southern Sun Katherine Street
Contacts : 073-***-****
*****************@********.***
Ms. Thelma Mphore (Front office Supervisor)
Southern Sun Katherine Street
Contacts:079-***-****
******.******@********.***
Ms. Faith Holeni (Lecturer)
Vaal University of Technology
Contacts: 016-***-****
*****@***.**.**