Dtp Tech Support

DHANALAKSMI.S

***/* ******* *****, ******: +91-807*******

Mettur Dam-1, Mail :adl14u@r.postjobfree.com

Salem(dt) – 636401.

Career Objective

To be associated with a growth-oriented enterprise and strive for the goals of the organization, contemplating sustained individual growth through diligent hard work and self-improvement in any demanding work/working conditions.

Academic Profile

Bachelor of Computer Application (BCA) With 72% from

PERIYAR UNIVERSITY – VIVEKANANDHA COLLEGE - 2012.

Higher Secondary with 67.75% from

St.Mary’s Girls Higher Secondary School - 2009.

SSLC with 65.4% from

St.Mary’s Girls Higher Secondary School - 2007.

Technical Skills

Language : C, C++, MSOffice, Photoshop, Oracle

Web Tools : HTML

Package : MS-OFFICE, DTP, MULTIMEDIA.

Business Skills

Strong communication skills (written and verbal)

Good interpersonal skills with an ability to understand the customer’s problem and solving them

Training new employees and getting them productive quickly

Career Synopsis

Previous Organization: Tata Consultancy Services

Designation : Process-Associate

Period : From July, 2012 – November,2013

Professional Experience

1+ Year Experience in Customer Connect & Data entry (16 months)

Adaptable and a quick learner

Possesses skills to work under pressure

Detail oriented with an analytical bent of mind and possesses positive attitude

Excellent communication & interpersonal skills with abilities in resolving complex software issues

Roles and Responsibilities:

Documenting any major problems customers are facing with the products in large numbers & reporting it to the concerned department

Training the new employees in the tech support division

Maintained prescribed TAT and productivity of the team to ensure smooth processing of documents.

Hobbies:

Listening Music

Maya

Designing cloths

Tailoring

Extra Curricular Activities:

Participated in NSS activities in college.

Secured first marks in various subjects.

Strength:

Adaptability

Self Confidence

Quick learner

PERSONAL DATA

Name : S.DHANALAKSHMI.

Date of Birth : 23-January-1992

Gender : Female

Marital Status : Married

Languages Known : Tamil, English

Nationality : Indian

Father Name : V.Sekar

Permanent Address : 100/6 Cauvery Nagar,

Mettur Dam – 1,

Salem (dt) – 636401.

DECLARATION

I hereby declare that the details furnished above are correct and true to the best of my knowledge and belief.

Place : Signature :

Date : [ S. DHANALAKSHMI ]

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