Project Manager

Madhuri Karumanchi

*** **** **, *** *********, CA 94109 971-***-**** ******************@*****.*** Experience

Apple (Anjaneyap Inc.) Sunnyvale, CA June 2018 – July 2020 Engineering Project Manager (EPM)

Worked for Identity Management and Services team at Apple. Co-ordinated with cross- functional teams doing scheduled project and ad-hoc work. Provided the senior management team with daily, weekly and monthly reports and analysis.

• Communication Platform Migration Project

• Led a cross functional team to migrate customer and internal communications to a new platform: debugged issues to unblock the release builds, managed project schedules, and status reports.

• Re-designed over 250 email templates to a new standard and oversaw end to end process of development, localization, testing and launch.

• Established new processes and rolled out better development practices for team in order to improve productivity.

• Email Campaign Management Product

• Designed wireframes and mockups for internal email campaign management product.

• Guided the in-house developer to create an initial prototype.

• Identity Management Security Enhancement Project

• Created and maintained daily and monthly dashboards to track application migration.

• Analyzed data for outliers and developed reports.

• AppleID Product

• Drove development of high-impact features and established weekly bug triage process.

• Worked with support team on prioritizing work and coordinated with Engineering and QA teams to track progress.

• Building Survey Project

• Planned, coordinated and scheduled timelines for the survey team.

• Documentation

• Developed a team landing page using HTML/CSS and led an initiative to re-vamp the internal documentation leading to a 70% reduction in support documentation requests.

• Newsletter and Brown bags

• Initiated, designed and launched internal newsletter to increase employee engagement.

• Established the editorial process, managed the editorial calendar and tracked the user engagement.

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Languages & Tools

• HTML, CSS, SQL

• Adobe XD, Excel, Splunk, POSTMAN

Education & Certifications

Certified Associate in Project Management (CAPM) Project Management Institute 2019 Master’s in Electrical Engineering University of North Carolina at Charlotte 2017 B.Tech in Electronics and Communication Engineering SRM University 2015

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