**** **** ******, ******* ****, VA ***** 757-***-**** adl12c@r.postjobfree.com

Tawana Jackson

Objective

Actively seeking a customer service position where I optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team.

Experience

Sept 2019 – Present Rosie’s Gaming Emporium Hampton, VA

Cage Cashier/Teller

Provides next-level guest service

Handle guest financial transactions and paperwork

Balance all money transactions

Processes jackpots, cashes checks, redeems valid gaming vouchers received from guest

Demonstrates #AddLife culture in all interactions with guest and co-workers

June 2018 – Present 7Eleven Hampton, VA

Assistant Manager

Set goals for performance and deadlines in ways that comply with the company’s plans

Receive complaints and resolve problems

Hire and train new employees

Scheduling employees

Bank deposits

Supervising and directing the team

Orders

Aug 2017 – Dec 2018

Devine Behavioral Services

Hampton, VA

Driver

Pick up and deliver mental health clients to their destination

Observe passengers for compliance with safety rules while being transported

Adhere to all regulations and safety standards

Maintain schedules to ensure everyone arrives on time

When possible, improve service and efficiency by determining need for changes in routes due to traffic congestion or other circumstances beyond control

Feb 2008- Jan 2014 Associates in Dermatology, Inc. Hampton, VA

Medical Assistant

Escort patients to the treatment area

Triage patients, including obtaining vital signs by visual and auditory measure

Assist nurses and physicians with various patient treatments and care such as throat cultures, suture removals, staple removals, biopsies of abscesses, urinalysis, injections, venipuncture, assistance following surgeries, bandaging, and laser treatments

Sterilize and set up instruments

Restock treatment area

Notify nurse or physician

Maintain cleanliness in the treatment area

Complete other daily assigned tasks

Nov-Dec 2007

TPMG Hampton Family Medicine

Hampton, VA

Internship

Triage patients, including obtaining vital signs by visual and auditory measure

Jan 2002 – June 2006

Boulevard Cleaners

Newport News, VA

Presser

Operated machinery, pressed clothing

Front counter customer service

Delivery driver

Education

December 2007

Everest Institute

Newport News, VA

Medical Assistant Certificate

President’s List & Director’s List

Special Skills

CPT& ICD-9 Coding; HIPAA certified;

References

Available upon request.

Contact this candidate