Manager Account
Resume:
A
Tonia Austin
toniaaustin***@yahoo.
com
Campobello, SC, 29322
SUMMARY
Resourceful Area Manager capable of working in a fast-paced, high-volume environment. SKILLS
● Area management
● Commercial acumen
● Resource allocation
● Organizational skills
● Time management
● Sta f training
● Troubleshooting specialist
● Health and safety compliance
● New employee hiring
● Inventory management
EXPERIENCE
Area Manager
Cherryville, North Carolina
Healthcare Services Group Inc./ Sep 2015 to Current As an Account Manager you interview potential candidates for all positions from Housekeeping, Floor Tech, Laundry and Account Manager. Walk them through the hiring process doing In-Services, rules, regulations and policies and procedures. Training is very extensive for each position and very thorough. We have a comprehensive training program that is excellent and that provides employees all the tools and resources needed to excel in their job.
I am an Area Manager that mentors new managers as well as other buildings, not including my own. I do payroll, schedules, monthly reports. Making sure these buildings are using the comprehensive training procedures for each employee to ensure their utmost confidence in being able to do their job correctly and the best of their ability. As the In-Service Coordinator for 12 buildings. I am responsible for all Account Managers and their employees completing the necessary In-Services monthly to ensure the safety of Clients and employees at all times.
Leasing Consultant
Greenville, SC
Level One LLC/ Jun 2014 to Aug 2015
● Experienced in various types of properties including new construction, luxury apartments, condominiums and over-55 communities.
● Conducted background checks on applicants.
● Maintained high customer approval rating as result of dynamic service, exemplary support and interpersonal communication.
● Provided tours of property and amenities to prospective tenants and o fered valuable information regarding major features.
● Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
● Encouraged prospective tenants to fill out applications a ter property tours.
● Detailed application requirements and answered questions from prospective tenants.
EDUCATION AND TRAINING
High School Diploma
Mountain Heritage High School Jun 1990
Burnsville, NC
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