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Customer Service

Location:
St. Catharines, ON, Canada
Posted:
April 28, 2021

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Resume:

Mojgan Rezaeian

** ******* ******

St. Catherines, Ontario

647-***-****

adl0t1@r.postjobfree.com Seeking a posi5on, as I am dedicated to con5nuous process improvement in the face of rapidly evolving and changing markets. Very results-oriented and proac5ve in addressing and resolving problems as well as contribu5ng my passion for a stable and growth-oriented posi5on in order to be an asset to your company, advance my skills and increase experience. PROFILE

• Excellent interpersonal skills with strong focus on customer service and confiden5ality

• Ability to handle priori5 es and work efficiently and effec5vely under pressure

• Excellent aJendance record

• MicrosoL Office (Word, Excel, Outlook)

• Bookkeeping & Telephone Communica5on skills

PROFESSIONAL EXPERIENCE

• Acknowledged, received and directed pa5ents in a professional manner

• Screened and managed incoming phone calls

• Effec5vely managed scheduling or follow up of clients appointments

• Prepared/assembled pa5ent charts

• Typing skills, photocopying and filing

• Maintained clean work environment as per health regula5ons CASHIER

• Performed cashier, closing and cashing out du5es

• Prepared bank deposits

• Checked and balanced the safe

• Performed du5es in a safe way

COMMUNICATION

• Conducted telephone surveys

• Updated business informa5on of exis5ng clients

• Contacted new businesses

WORK EXPERIENCE

Caspian Rehab RecepRonist 2016 - 2020

Walk in clinic 2014 - 2016

Sears Customer Service 2015 - 2016

EDUCATION

Dental AdministraRve Assistant Diploma 2013

Academy of Learning, Scarborough, ON



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