Customer Service
Resume:
Mojgan Rezaeian
St. Catherines, Ontario
**********@*****.*** Seeking a posi5on, as I am dedicated to con5nuous process improvement in the face of rapidly evolving and changing markets. Very results-oriented and proac5ve in addressing and resolving problems as well as contribu5ng my passion for a stable and growth-oriented posi5on in order to be an asset to your company, advance my skills and increase experience. PROFILE
• Excellent interpersonal skills with strong focus on customer service and confiden5ality
• Ability to handle priori5 es and work efficiently and effec5vely under pressure
• Excellent aJendance record
• MicrosoL Office (Word, Excel, Outlook)
• Bookkeeping & Telephone Communica5on skills
PROFESSIONAL EXPERIENCE
• Acknowledged, received and directed pa5ents in a professional manner
• Screened and managed incoming phone calls
• Effec5vely managed scheduling or follow up of clients appointments
• Prepared/assembled pa5ent charts
• Typing skills, photocopying and filing
• Maintained clean work environment as per health regula5ons CASHIER
• Performed cashier, closing and cashing out du5es
• Prepared bank deposits
• Checked and balanced the safe
• Performed du5es in a safe way
COMMUNICATION
• Conducted telephone surveys
• Updated business informa5on of exis5ng clients
• Contacted new businesses
WORK EXPERIENCE
Caspian Rehab RecepRonist 2016 - 2020
Walk in clinic 2014 - 2016
Sears Customer Service 2015 - 2016
EDUCATION
Dental AdministraRve Assistant Diploma 2013
Academy of Learning, Scarborough, ON
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