Email · firstname.lastname@example.org
Proven talent for aligning business strategy and objectives with established quality and operations management paradigms to achieve maximum operational impacts with minimum resource expenditures. Compliance-focused thought leader with expertise spanning quality management, audit management, regulatory compliance, data driven solutions, issue resolution, contract development, vendor management, process optimization, staff training and development, QMS management, risk management, reporting, plant engineering, continuous improvement, and project management. Exceptionally dedicated professional with keen interpersonal, communication, and organizational skills, as well as budget management, policy development, and resource allocation expertise.
MAY 2020 – APRIL 2021
Quality Engineer, GDC Technics
Supported on-site customers to ensure the expectations were being met when building the customers part. Worked with the customers to develop work instructions and or processes to incorporate into GDC’s processes. Performed audits to establish system standards including FAA part Repair Station and AS9100. Presented audit data and findings in an organized and understandable manner. Evaluates existing internal procedures for AS9100/AS9110 requirements. Worked with subject matter experts to develop and/or revise internal procedures to ensure GDC was meeting all the current requirements. Mentors and trains cross functional internal audit team members. Inspected supplier parts before submitting to BSI inspection trained the Inspectors on what the customers’ requirements and issued CAR’s when the part didn’t meet the requirements.
AUG 2019 – APRIL 2020
Quality Engineer/MG Bryan Equipment Company
Align objectives and bridge communications with the Quality Manager to implement the QMS system and integrate EHS into the operational system. developed data-driven solutions and insights for the development team regarding QMS functionality. Optimize operations by identifying and addressing concerns based on customer interactions and activity reports. Review testing reports of subordinates to ensure compliance with quality assurance standards, providing additional coaching and feedback as necessary. Manage and assess process checks to validate completeness, accuracy, and correct frequency. Maximize cost efficiency for key projects by analyzing resource allocation, budgets, and task management. Documenting and tracking any supplier related Quality events, Performing Quality Investigations and Root Cause analysis of all vendors related quality events. Tracking all Supplier related corrective actions to completion along with calculating the cost of Quality for supplier-related events.
JULY 2017- AUG 2019
Supplier Quality Engineer/ Co-Operative Industries
Supported and strengthened QMS and QA processes by orchestrating management review meetings and drafting detailed reports for leadership teams. Promoted a knowledgeable work environment by training employees on ISO, AS9100, administrative processes, work instructions, and operational procedures. Spearheaded various projects simultaneously, including QMS reviews, internal/external audits, and maintenance of accredited certifications. Performed internal audits for FAA.145 Repair Station. Mitigated risks by complying with quality processes and executing preventative actions as needed. Maintained comprehensive records of quality reports and statistical reviews, drove continuous improvement by monitoring product trends, identifying areas for concern in customer interactions and activity reports, and recommending impactful solutions. Conducted financial and quality audits for various departments. Defined product specifications and quality assurance practices to support compliance. Worked with Purchasing and Quality to evaluate/ audit suppliers.
DEC 2006-APR 2017
Healthcare Quality Assurance Specialist / UPS Supply Chain
Oversaw all physical/digital files, including NCRs, deviations, change controls, work instructions, and SOPs with QA updates as well as provided editable work instructions and forms as requested by DDC. Prepared for internal/external audits by collecting requested information. Assisted with monthly sanitation audits. FDA, DEA, GMP. Liaised with other UPS SCS DCs/divisions and clients through phone, email, and instant message. Verified proper equipment documentation and timely completion of PMs by performing monthly Facility Master Equipment List (FMEL) audits. Planned, coordinated, and executed corporate, internal, client, and regulatory audits. Delivered engaging and informative Quarterly Business Review presentations to facility clients and orchestrated QMS reviews. Managed multiple customers with various types of product to ensure that UPS shipped didn’t ship out any expired product. Experience with Medical devices and some IVD, worked with the customer to ensure that there wasn’t any recalls and expired product going out to the customer.
JUNE 2006-APR 2017
Plant Engineering Project Manager / UPS Supply Chain
Worked with suppliers locally and internationally to ensure projects were accurate and on time. Maintained correspondence tracked all activities that were related to projects. Collaborated with project engineers to ensure project accounting accuracy and efficient invoice processing. Composed vendor contracts as well as maintained consistent communication when there was a mechanical and or software breakdown. Communicated with the management team daily to ensure productivity has been met. Experience with MS Project with imputing projects and tracking projects along with budget management. Facilitated facility audits to ensure safety of the product and employees were adhered.
Psychology, Ashford University
Certified AS910 Internal Auditor
ISO9001:2015 Rev D
Lead Auditor Certification
Quality Management Systems
SQIS (Boeing Enterprise system)