MANGUERA, JORVETH PADILLA
October 18, 1990 +63-939*******
To obtain my skills that utilizes exceptional hospitality and customer service skills to provide quick and courteous service to the guests.
To be a part of an organization that expertise in the food serving industry to showcase my excellence and knowledge in cooking and food preparations.
To grow and expand my knowledge and to maintain customer satisfaction and improve customer experience through my proven problem solving skills and product knowledge.
Our Lady of Lourdes Technological College (BSHRM)
June 2011-April 2012 (Undergrad)
Access Computer College (Computer Technician)
Deparo High School
June 2004-April 2009 (Graduate)
Urduja Elementary School
June 1997-April 2003 (Graduate)
•Highly motivated; can work well under pressure.
•Have knowledge of sanitation and safety standards at kitchen area.
•Ability to work in any position in the kitchen to maintain smooth operations.
•Diverse in various roles in the kitchen: prep cook, line cook, and dishwasher.
•Practiced customer service skills: Order taking, food server.
•Learned how to perform of the responsibilities to fill in for any situation as needed.
Canadian Tourism and Hospitality Institute
Certificate in Professional Housekeeping
July 21- Aug 14 2015
Subjects include, but not limited to:
Prepare Rooms for Guest
Provide Valet/Butler service to guest.
Deal with/ handle intoxicated guest.
Clean public areas, facilities and equipment.
Clean Laundry Linen and Guest Clothes
Providing Housekeeping Services
Clean and prepare rooms for upcoming guest.
Providing Valet/Butler Services
Provide valet/butler services to guest.
Laundering linen and guest clothes
FRNK Milkbar (Frost five Inc.)
August 2019 to Present
Dec 24, 2015 –April 2019
Position: Baker, Bistro, Kitchen Dining Staff
Attends Service Excellence Seminar,
Café France Pasig
Grand Dragon Enterprises Meiji Chocolates
March 17- July 10 2015
Karate kid (BSU)
April-Sept 2014 (EOC)
Don Henrico’s Resto (Greenhills)
Nov ‘12 - July 2013(EOC)
Position: Kitchen Staff
Café France Shift Manager
Joseph James Meguines
Café France Shift Manager/Trainer
Lecturer / Professional Housekeeping