Affan Ahmed
469-***-**** - Mobile
**********@*****.***
SUMMARY
Driven professional with extensive experience leading cross-functional teams, multimillion-dollar projects, and navigating complex organizational challenges. Forward thinking IT Program & Project Manager with talent in guiding teams to achieve optimal results.
CERTIFICATION
Scrum Master
Certification ID: 001166852
CCNA Routing Switching
Cisco ID: CSCO12685756
WORKING EXPERIENCE
AustinCSI-PepsiCO Plano, Texas September 2018 – Present
Consultant
•Conducting meeting with stakeholders for communicating metrics and escalating risks/issues as appropriate and directing the activities of project support staff, team members and vendors to ensure appropriate resources are allocated and maintained to facilitate the successful completion of the project within timeline.
•Coordinate the vendor efforts for 3 turnkey vendors and acting as the main point of contact for vendor teams and resource, blinding relationships to deliver customer satisfaction.
•Responsible for managing multi million-dollar LAN remediation program for US and Canada sites.
•Assist and support the coordination of IT projects.
•Implement network LAN remediation at several regional offices, distributions centers, and manufacturing plants, including planning and managing implementation of structured network cabling, wireless access points, network switches, and routers.
•Coordinate with staging to ensure proper configuration and equipment delivery schedules are met.
•Strong working knowledge of project management, including planning, estimating and tracking.
•Successfully complete more than 50 sites for a VPN Migration Project.
•Set up weekly meeting with team to ensure that clear communication paths are available.
•Worked with engineering team to achieve targets.
•Exceptional time management and prioritization skills with the ability to balance multiple priorities.
JCPENNEY Plano, Texas August 2016 – April 2018
Change Management Manager
•Act as the main point of contact for project vendor and resources.
•Work as an interface between vendors and Network Engineers prior to any implementation to ensure completeness of technical documentation and project requirements are met.
•Performed and documented connectivity testing once the site was built out.
•Coordinate with Vendors for Change Management Issues and escalations.
•Handle Change Management for Firewall, Router, Switch, VOIP and Wi-Fi based changes.
•Coordinated with staging to ensure proper configuration and delivery schedules are met.
•Monitoring and reporting of network devices via Solar Winds & Hughes Network Portal.
Create KBA’s for Impact and Risk assessment.
M3 Technologies Pvt Ltd Karachi, Pakistan September 2013 – Dec 2015
Network Engineer II (Team Lead)
•Weekly data and server’s configuration backup.
•Monitoring and reporting of network devices via SNMP stations.
•Application monitoring and management.
•Manage and monitor Internet and VPN connectivity to ensure minimal downtime.
•Utilize test equipment and configurations for troubleshooting network related problems.
•Monitoring & management of Active directory, and DHCP server.
•Scheduled project timelines and worked with engineering team to achieve targets.
•Conducted in-house training and shared knowledge with internal engineering team members.
Netstat Pvt Ltd Karachi, Pakistan May 2011 – August 2013
NOC Engineer
•Troubleshoot radio and Ethernet links and ensured minimal customer down time.
•Performed maintenance and troubleshooting activity at customer site.
•Provided technical support and updated customer regarding networking issues.
•Manage workload and other assignments efficiently while being able to resolve time critical situations reliably and professionally.
•Created and modified VLANS
•Designed and implemented network infrastructure at 4 different National Bank of Pakistan sites.
•Managed and configured Cisco routers and switches (3500, 3750, & 3825)
•Alarm escalation, monitoring, reporting, and maintained records in a repository.
Civil Aviation Authority Karachi, Pakistan March 2011- April 2011
Intern
•Worked as an intern for the IT group to troubleshoot day-to-day networking and hardware issues.
•Installed and troubleshoot issues on Windows XP and Windows 7.
•Assembled and upgraded PC including optical drives, memory and controllers and drivers.
•Maintain networking hardware and troubleshoot LAN related issues.
ACHIEVEMENTS / INTEREST
•Scrum Master certified.
•Worked as a team player to decrease key networking issue and completed assigned projects.
•Worked on HP and Hughes project.
•Intermediate experience utilizing Jira tool, Solar Winds, MRTG, Packet Tracer and NMS Stations.
•Proficient in brainstorming ideas effectively within a team.
•Resourceful team player and highly flexible in various working environments.
•Cisco CCNA certified.
•Attended Project Leadership and Management conferences sessions.
EDUCATION
Year
Degree/Certificate
Institution
City/Country
2007 – 2010
Computer Engineering
Sir Syed University of Engineering & Technology
Karachi, Pakistan
2004 – 2006
HSC (Pre-Engineering)
Govt. Superior Science & Commerce Collage
Karachi, Pakistan
2002 – 2004
SSC (Science)
CAA Model School No.1
Karachi, Pakistan