Assistant Agent
Resume:
THATO
KHUBEKA
PERSONAL PROFILE
A committed and self-motivated young
person, who aspires to hold a position where
she will be able to interact with customers
on a daily basis. With very good
communication skills, a clear and friendly
voice, reliable and highly motivated. Thato is
more than able to offer a polite assistance in
a phone conversation. Looking for an
opportunity in a customer focused
environment, where she will be able to
deliver a high quality service to resolve
customer's problems.
KEY COMPETENCIES
• Excellent verbal and written communication
skills.
• Ability to work with minimum supervision in
a busy environment.
• Able to do repetitive tasks accurately over
long periods of time.
• Ability to learn quickly new skills and
instructions.
• Ability to work in extra hours.
• Good basic knowledge of Microsoft Word
and Excel.
GET IN TOUCH
Mobile: 067-***-****
Email: *******.***@*****.***
Address: 7-15th Avenue, Alexandra
Township,
Johannesburg, 2090 Gauteng
WORK HISTORY
Shop Assistant
• Assisting customers with locating desired shoe items
• Recieving, organising and processing stock deliveries accordingly.
• Restocking depleted or low shop items and ensuring store floor is organized according to established guidelines.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price audits to identify and correct price discrepancies.
• Performing end-of-day cleaning duties.
• Addressing and resolving customer complaints in a professional manner.
• Processing customer payments using the store's Point Of Sale (POS) system.
• Maintaining an in-dept knowledge of store items to provide advice and recommendations as needed.
Rage Distribution South Africa Jul - Oct 2020
ACADEMIC BACKGROUND
Boston City Campus
• National Diploma
• Graduated May 2020
N.Dip Human Resource Management
Athlone Girls High School
• English
• Afrikaans
• Mathematics
• Life Orientation
• Physical Science
• Life Science
• Geography
National Senior Certificate 2015
Contact this candidate