Engineer Admin
Resume:
PROFILE
I am a Linux Engineer/Application Support with accumulated experience within the following; cloud administration, configuration management, software administration and maintenance. Hardware installation and administration. I also possess experience related to migration of on-prem servers into cloud platforms.
I also possess management skills thanks to my experience as a team lead and service operations owner, where I had 8-10 direct reports.
I consider myself a very creative, goal oriented and team oriented individual with strong interpersonal skills.
I am always looking for a challenging opportunity to further test and improve on my skills.
SKILLS:
Operating Systems: Oracle Solaris 10/11, Red Hat Enterprise Linux 5/6/7, Oracle Enterprise Linux 5/6, ExaData/ExaLogic, x86/x64 platforms
Hardware: Sun SPARC: Sunfire V440, V490, V880, V890, Sun SPARC Enterprise T2000, T5220, M4000, M5000, Dell PowerEdge 2950, HP ProLiant DL servers
Software: Microsoft Word, Excel, PowerPoint, Outlook, WebEx,
Other techs: LVM, VERITAS NetBackup, TCP/IP, LAN/WAN, VPN, Oracle Database, VMware, MySQL/Oracle Database, Cloudera Administration, Virtual Private Cloud, Server Automation,
PROFESSIONAL EXPERIENCE
Conduent – Texas
Customer Engineer May 2018 - Present
Support and maintain proprietary software running on Linux based platform
Install and upgrade Oracle Glassfish
Collaborate with Developers and QA testers
Troubleshoot issues that arise that may affect incoming transactions
Update software as new build versions are available
Document and maintain incident resolution steps
Update SSL/TLS certificates for web portals
Help process external files
Maintain and update GoAnywhere file movement flows using SQL queries
Troubleshoot issues related to Data Card “Card Wizard” system for printing of debit cards
Part of team that was involved with migrating existing systems to new data center
Provide input on upgrades to the systems supporting the software
Vultr Holding, LLC NJ- Matawan
Linux Engineer Feb 2017-May 2018
●Document/Perform disaster recovery process
●Design and maintain Identity management system
●Provide support and troubleshoot systems as needed
●Build and maintain local repository for patch management
●Provide support and input to various projects
●Configure log management
●Provide training to team members
●Review the work of team members and provide feedback
●Research and provide up to date industry standards to our environments
● Part of a team tasked with creating a cloud-based CI/CD pipeline in my Company
●Exposure to cloud environments - AWS (with VPC/VPN)
●Wrote Ansible Playbook files to deploy automated tasks to many servers at once
●Set up and configured Jenkins, Artifactory and Tomcat servers
●Wrote and tested Ansible playbook using git & Jenkins
●Analyzed Puppet Nginx Manifest to determine how to migrate them to Ansible
●Migrated Tomcat, Apache, and MySQL from On-Prem to AWS Cloud
● Collaborated using Atlassian tools including Jira, Confluence, and HipChat
● Exposure to HAProxy, Artifactory, SonaQube, Selenium, and WebLogic
●Created automation and deployment templates for relational databases (standalone and RDS), including Oracle and MySQL
FedEx Ground Pittsburgh - Pittsburgh, PA
Linux and Storage Service Operations Owner Aug 2014 – Feb 2017
●Provided operational support of Linux and storage systems
●Managed both Linux and Storage off-shore teams. Team size 9 - 7
●Managed the creation and validation of SOP
●Provided KT sessions to improve team’s operational process
●Worked with vendors in order to perform system maintenance
●Provided operational support for ExaLogic and ExaData systems
●Performed patching of the RHEL servers
●Maintain accurate inventory server counts
●Maintain accurate Storage capacity reports
●Work with engineering team to cascade information from them to my operational teams
●Maintain and quarterly update system root passwords
●Proactively decommission servers in Datacenters
●Assist Application teams with system monitoring and event correlation
●Provide SOW grades/evaluations for accurate representation from Service Vendor
●Provide 24/7 on call operational support
●Administer Veritas NetBackup environments
IX Solutions
Linux Systems Admin March 2010 to July 2014
• Installation, configuration and maintenance of RedHat Linux servers
• Performed server installation using Network-Based Kickstart and DVD on physical servers, VMware and OVM
• System Configuring/hardening
• Disk configuration, created and managed File Systems
• User management, creating and managing user account, groups and access levels
• Monitoring System Performance of Virtual memory, Managing Swap Space, Disk utilization and CPU utilization
• Created, managed and troubleshoot LVM
• Implemented IPTable and ACL on RedHat Linux servers
• Systems automation using Shell scripting
• Managed system processes and scheduling processes with the Cron utility
• Checking alert logs, trace files and file System maintenance
• Supported back-end applications on RHEL servers
• Installed and maintained Linux and third party software
• Performance tuning functions on RHEL servers
• Created script automation for backup and some other functions using shell scripts
• Performed server updates, patching, upgrade and package installations using RPM
• Performed software troubleshooting and resolved network issues
• Datacenters experienced
• Hands on experience Internet and networking infrastructure products such as switches, firewalls and routers
• Familiarity with Internet Technologies including TCP/IP, HTTP and DNS
• Administer Apache web servers
• Implemented virtual host directives in apache 2.X
• Introduced new servers to the network. Maintaining and troubleshooting network connectivity
• Systems Security Administration and User administration using Role Based Access Control and Sudo
• Systems automation using Shell scripting
• Setup VERITAS NetBackup policies
• Password configurations and process monitoring
Certifications
●Security+
●ITIL Practitioner
●ITIL Service Operations
Education
*University of Ghana, BA in Economics and Sociology
With 2.5 GPA
Graduated in 2008
References: Furnished upon request
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