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Desktop Support Engineer

Location:
Ludhiana, Punjab, India
Posted:
April 29, 2021

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Resume:

CURRICULAM VITAE

MANISH PATHANIA

#V.P.O. Malnoo, Distt Kangra, Teh Palampur,

PINCODE: 176083 (H.P.)

Mobile No: +919*********

+919*********

Email: adl08x@r.postjobfree.com

CAREER OBJECTIVE

To secure a challenging position where I can effectively contribute my skills as professional for growth of organization and myself.

EDUCATION DETAILS

●Completed BCA From G.G.D.S.D. College Palampur, under H.P. University, Shimla in 2012-2015

●Completed Intermediate (Non. Med.) from ABM Sen. Sec. School Thakurdwara under H.P. Board Dharamshala from 2010-2011

●Completed Senior Secondary from Govt. Sen.Sec. School Thural under H.P. Board Dharamshala from 2008-2009

KEY SKILLS

Hardware Skills

●Assembling and Disassembling the computer, Trobleshooting Computer problem

●Printer Troubleshooting

Networking Skills

●Installing and configuring window server 2012 Active Directory Services.

●Managing and Administrating all User Domains and account

●Networking, LAN & WAN troubleshooting, Knowledge of configuration and maintenance

●Windows mail, Print Server, Printer sharing

●Designing IP addressing scheme using subnets, Configuring Routers and Switch Configuration.

●Access Point Configuration

●Knowledge of Linux

●Knowledge of Cloud Services (AWS, Azure, Google Cloud)

EXPERIENCE

Current Job: From 01st October 2019 ThinkNEXT Technology Pvt. Ltd. Phase 11 Mohali (P.B.)

Current Job Summary: Network Support Engineer

Key Responsibilities:-

●Installing new software

●Installing new hardware (servers, printers, computer workstations, etc.)

●Setting up user accounts, permissions and passwords

●Overseeing security of all systems, especially the internet, and installing antivirus protection

●Fixing network faults

●Network maintenance

●Technical support for people using the network

●Training staff on new systems

●Day to day admin and monitoring of network use

●Keep the record of BIOMETRIC atendence machine and CCTV Cameras

●Order or buy computer systems and liaise with purchase and supplies department.

From 01st July 2018 till 31st July 2019: Ultimate Solution Sector 17 Chandigarh

Job Summary: Desktop Support Engineer

Key Responsibilities:-

●Installing applications and computer peripherals

●Guide users with simple, step-by-step instructions

●Customize desktop applications to meet user needs

●Direct unresolved issues to the next level of support personnel

●Handle daily technical support activities on desktop support, data network and server management.

●Install and test desktop software applications and internet browsers.

●Test computers to ensure proper functioning of computer systems.

●Extend computer support for systems’ software and hardware.

●Setup computers and install software for various applications and programs.

●Interact with staff on desktop problems and their resolution.

●Maintain computer peripheral devices like printers and resolve associated problems

PROFESSIONAL QUALIFICATION

●15 Months Diploma in Hardware and Networking From Jetking Institute Hamirpur in year 2013

●6 Months Diploma in Networking/Cloud From Jetking Institute Chandigarh in year 2018

STRENGTHS

●Positive thinking, confident

HOBBIES AND INTERESTS

●Travelling, Reading Books, Playing

PERSONAL DETAIL

Father’s Name : Sh. Kushal Singh Pathania

D.O.B : 28 Sep 1992

Language Known : Hindi, English

DECLARATION

I hereby affirm that the information in this document is accurate and the best of my knowledge.

Date:

Place:



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