Dallas, TX email@example.com Mobile: 662-***-****
To serve the company's internal and external personnel through flawless human resource directives aligned with the strategic plan, mission and values set forth by upper management through the specialty of benefits and compensation.
Operations Manager/ Account Receivable/ Human Resource Assistant May 2019Apr2020 Transhorn Logistic, Dallas, Texas
Responsible for Human Resource (HR) and payroll system for one of the fastest growing tucking and freight brokerage firms in the Dallas Metroplex area with over 150 employees. Responsibilities include:
Run reports and assist managers including presenting open enrollment changes.
Manage all updates to operations system by coordinating with vendors and providers.
Enable employee recognition programs with team managers.
Process accounts and incoming payments in compliance with financial policies and procedures.
Verifying, classifying, computing, posting, and recording accounts receivable data.
Prepare bills, invoices, and bank deposits.
Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
Verify discrepancies and resolve client billing issues.
Generate financial statements and reports detailing accounts receivable status.
Assist HR with recruitment and onboarding when necessary.
HR Health Specialist
New York Life Insurance – Dallas, Texas April 2018 – April 2019
Conducted inbound and outbound applicant interviews with expediency and accuracy.
Researched customer information and input data into designated systems.
Assisted customers with outbound calls to provider’s office to obtain medical records for disability claims.
Research special cases and disposition them appropriately. scheduling testing for Medical examination
ABM Terminal Supervisor/ HR Analysts-Communication
DFW International Airport - Dallas, Texas November 2017 - April 2018
Aided front-line employees in performing functional tasks.
Ensured shift schedules are complete in advance and accommodated on-demand client staffing requests.
Maintained daily shift reports and communication with shift managers to monitor and maintain optimum staffing level.
Effectively coach, counsel, and discipline employees by setting positive, professional examples for the workforce,
clients and regulatory authorities.
Shift Manager/HR Co-Ordinator
Walgreens– Ellenton, Florida March 2013 – November 2017
Cash management and accounting functions.
Performed basic inventory management.
Processing information on merchandise inventory through POS register system.
Executed store operations during and closing duties.
Sleep Inn Motel - Greenville, SC October 2011 - August 2012
Managed HR functions including payroll related questions and employee shift management.
Worked with Accounting to ensure data accuracy, enrollment, and billing issues.
Handled guest satisfaction issues promptly and took care of billing disputes.
Shift Manager/ HR
Taco Bell - Fargo, ND January 2009 - September 2011
Responsible for training of new staff members.
Monitoring the equipment ensuring it is functioning properly and preparing schedules for staff.
Solving customer complaints quickly.
Tracking cash, security, inventory and labor policies and procedures.
Advanced skills in QuickBooks, Microsoft Office Suite, SAP, MySQL and Tableau.
Ability to build strong relationships with internal and external stakeholders.
Excellent interpersonal, verbal, and written communication skills.
Excellent attention to detail and problem-solving skills.
Strong administrative and organizational skills.
Ability to work collaboratively in small teams and highly matrixed organization.
Critical thinking and time management skills.
EDUCATION AND TRAINING
Bachelor of Commerce in Accountancy
Garda College - Navsari, India