HH

HOLLIE HATCHER

adl05u@r.postjobfree.com C: 912-***-**** Lawerenceville, GA 30044

Bright retail experience offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and adept at prioritizing daily tasks and following through to achieve performance and productivity goals.

Employee supervision and motivation

Store operations oversight

Store opening and closing procedures

Process improvements

Retail inventory management

Inventory management

Customer service

Goodys Rincon, GA

Estee Lauder Counter Manager

10/2012 - 01/2014

Processed payments on cash register and counted back bills and change to patrons.

Assisted customers, including answering questions and preparing orders. Counted cash drawer at end of shift and prepared bank deposits. Assisted store manager by coaching and training new employees. Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Kept inventory accurate and conducted reorders

Hired and trained new associates

Gap Savannah, MI

Visual Merchandiser and Assistant

Manager

10/2004 - 01/2006

Presented updated floor plans and design strategy to store management. Supervised up to 25 employees on merchandising team. Created retail displays to highlight particular products and drive sales according to corporate strategy.

Educated customers on product and service offerings. Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.

Opened and closed store, including counting cash, opening and closing cash registers and creating staff assignments.

Consulted with management and advertising teams to plan optimal promotions.

Updated seasonal displays such as windows and mannequins to highlight current product lines.

Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across locations.

Trained and mentored new employees to maximize team performance and achieve daily performance objectives.

Hauswerks Savannah, GA Delegated work to employees based on shift requirements, individual Summary

Skills

Experience

Store Manager

10/1997 - 10/2001

strengths and unique training.

Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.

Updated store pricing, signage and merchandising based on current promotions.

Hired, trained and managed team of 10 associates, including evaluating performance and enforcing disciplinary actions.

Oversaw inventory management with cycle counts, audits and shrinkage control.

Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.

Processed shipments and maintained stock shelf organizationw Went to housewares and furniture shows to do the buying. Armstrong Atlantic University Savannah, OH

Bachelor of Science in Business

04/2008

Gaps in work history due to stay at home mom and school. Education and Training

Additional Information

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