RICHARD F. PASCUAL

ECE *****, CCNA R&S

Phone: +63-915******* (Globe)

adl02t@r.postjobfree.com

Applying for Position of:

CAREER OBJECTIVE:

Network Operations or Engineering position in the wireless communication and IT industry, where I can best utilize my vast experience in Core and Data Center Operations.

PROFESSIONAL EXPERIENCE:

ITIVITI

Senior Network Engineer – Global Corporate Network (March 2020 – Present)

Company Profile

Itiviti is a world-leading technology provider for the capital markets industry. Trading firms, banks, brokers and institutional clients rely on Itiviti technology, solutions and expertise for streamlining daily operations, while gaining sustainable competitive edge in global markets. Itiviti was formed by uniting Orc Group, a leader in trading and electronic execution, and CameronTec Group, the global standard in financial messaging infrastructure and connectivity. Headquartered in Stockholm, the company has representative and branch offices all over the world.

Role-Specific Competencies

Deploy and maintain local and wide area networks for Itiviti's its vendors and clients.

Maintain accurate network documentation.

Research and recommend improvements to the corporate network.

Provide tier 3 escalation for solving complex network issues.

Participate in tier 3 'on call' rotations with other network team members.

Interact on a regular basis with other members of the global network team.

Network Planning and implementation of ITIVITI’s Global Corporate Network supporting a thousand corporate users with the following qualifications

Hands-on network engineering/architectural experience

Experience with routing protocols and topologies (BGP, OSPF, VRF)

Experience with VPN technologies (IPSec, GRE, DMVPN, DTLS)

Extensive experience with Cisco catalyst and nexus switches

Extensive experience with Cisco IOS,IOS-XE routers

Extensive Experience with Cisco wireless solutions.

Experience with ASA Firewalls

Experience with Multicast (PIM, IGMP)

Experience with authentication protocols and implementations. (ISE, TACACS, RADIUS, 802.1x)

Experience with Cisco Umbrella

Silver Peak SD-WAN, Cisco Anyconnect, DNS, VMWare, AWS

AIRESPRING

Senior Network Engineer – IP CORE (June 2019 – Present)

Company Profile

AireSpring is one of the fastest growing telecommunications carriers in the USA, with over 30 billion call records processed every year. An award-winning provider of Managed Connectivity and Cloud Communications solutions serving thousands of businesses nationwide. We combine incredible growth with the stability of a privately held, diversified,

and debt free company.

Role-Specific Competencies

Network Planning and implementation of MPLS Core for more than a thousand customers subscribed to our cloud based services like Voice, MPLS, and DIA.

Level 2 and Level 3 support for Incident Management / ticket resolution and creation of MOP/SOP and planning change management process.

Work with Telecommunication Service Providers to resolve escalated circuit problems to resolution.

Strong hands on experienced on Service Provider core network equipment like Cisco IOS XR 9600/ ASR1000-XE series, Catalyst 4500/6500/6800, ASR920 and Juniper MX (4800/9600) and QFX 5100 switches.

Experienced on configuring SD-WAN on Velo Cloud Edges via the Velo Cloud Orchestrator, including Velo cloud Gateways.

PCCW GLOBAL

Senior IP Network Engineer – Customer Engineering ( Jan 20018 to June 2019)

Company Profile

PCCW is a major telecommunications company in Hong Kong. It has a workforce of more than 23,000. The company also works in real estate development and investment, media and information technology solutions. Its does business in East Asia, Europe, the U.S. and the Middle East. PCCW has a majority stake in HKT, Hong Kong's largest cellphone carrier. HKT operates telecom services including broadband, equipment sales, outsourcing and consulting businesses as a core unit of PCCW.

Role-Specific Competencies

As Senior Network Operations Engineer, I am part of a team of experts who are responsible for customized planning and handling network support, problem management, managing network performance and proactively identifying issues before they become customer affecting. Our team provides 24 7 support to its Global customer both On Net and Off Net with more than a thousand network devices of routers, switches, firewall, NMS and servers. Supporting global customers subscribe to our MRS (manage router service) via MPLS, DMVPN and SD-WAN connection.

Remote management and monitoring of Global Network Operations 24x7, support to Large Global network operators and clients that have a distributed LAN, WAN setup with more than a thousand network devices of routers and switches running MPLS,GIA (Global Internet access), DMVPN and Velo cloud edges SDWAN.

Level 2 and Level 3 support for Incident Management / ticket resolution and creation of MOP/SOP and planning Change management process. Work with Telecommunication Service Providers to resolve escalated circuit problems to resolution. Strong hands on experienced on Service Provider core network equipment like Cisco IOS XR 9600/ ASR1000-XE) series, Catalyst 4500/6500/6800 and ASR920 and Juniper MX (4800/9600) and QFX 5100 switches. Experienced on configuring SD-WAN on Velo Cloud Edges via the Velo Cloud Orchestrator, including Velo cloud Gateways.

Performance tuning of network devices, handles the configuration of Manage Router Services for various clients and update the monitoring in HP Network Management and Infovista reporting server (SNMP & Netflow).

Planning and Perform upgrade of network and security devices.

Work with Hardware/Software Vendors to resolve problems usually Cisco TAC.

Train and Mentor Junior Network Engineers. Act as an SME SPOC for certain Network products. Provide technical inputs for weekly/monthly customer service review reports.

Technical Skills Strong Technical subject matter expertise on Cisco Platform Network solutions. Technical expertise with routing protocols (RIP, EIGRP, OSPF, BGP) and switching (VLAN, Trunking, Dot1x, various flavors of STP) protocols.

Technical expertise on various MPLS implementation like L2VPN and L3 VPN, DMVPN, GRE and IPSEC implementation on the service provider environment.

Deep knowledge and implementation of MPLS L3VPN with 10A and 10B NNI and QoS, basic knowledge of security technologies.

Understanding on IPSec, VPNs, NAT/PAT over ASA Firewall. Experience of working on circuit (T1/E1,T3/E3,Ethernet) troubleshooting.

Hinduja Global Solutions

Senior Network Adminstrator ( October 2017 to January 2018)

IT-NOC Projects

Role-Specific Competencies

Planning and implementation of IT-NOC projects with vendor and turnover to network operations. Successful upgrade of the CORE for two HGS sites, upgrade from existing Cisco 4807 switches to 6807 switches.

Successful migration of a thousand ports into Cisco POE switches for 2 HGS sites to support for POE VoIP phones, replacement of stack 3750 switches to stack 3650 PoE switches.

Successful migration of PALO ALTO firewall EOL into Cisco ASA firewall.

QoS implementation on all switches and routers with WiPRO.

GLOBE TELECOM – (Tech-Mahindra Manage Services)

Senior IP Network Engineer – ( Mar 2017 to October 2017)

Company Profile

Globe, is a major provider of telecommunications services in the Philippines and one of the Top companies to work for in Asia . The company is the largest mobile network operator in the Philippines and one of the largest fixed line, and broadband networks. As of May 2020, Globe’s total mobile subscriber base reached 89.3 million.

Role-Specific Competencies

Enterprise network planning and implementation of Globe Telecom’s converge IP network. Prepare method of procedures for any network changes like network rollout, network build, migration, new functionality activation, and upgrades.

Implement MOP and document the process for knowledge transfer to Network Operations team. Network elements involved are Cisco ASRs family of routers and Nexus family of switches, ASA Firewall, F5 load balancers,,Ruckus and Cisco Meraki Wireless Controller and Access Point. Update the change in BMC Remedy for activity tracking and database repository.

Establishes and maintains network performance by building network configurations and connections and troubleshooting network problems.

Configure and troubleshoot VAS (SMSC, USSD, OCS) connectivity with Network Telecom Group (NTG) which support the voice and data connection. Configuring and troubleshooting BGP peering on AWS cloud with Direct Connect on a 10G and 1G interface. Configures Virtual Private Cloud routing via the AWS console.

Configure and troubleshoot IGP routing of the LAN/WAN like BGP and OSPF and layer 2 technologies like Vlans and trunks, STP, VTP and implements failover configuration via FHRP (HSRP/VRRP/GLBP). Ensures high availability on all routers and switches and network design standard is met.

BELL TELECOM – (San Miguel Corp. Telco)

Core Network Manager (June 2010 to July 2016)

Role-Specific Competencies

Solid technical experience in all operational aspects for Mobile core network nodes and structures (MSS, MGW, HLR,VAS, IP/MPLS Network, Routers and Switches, PDH/SDH backhaul, PABX and PSDTN Interconnection via C7/ISUP signaling, etc.)

Solid technical experience in all operational aspects for IP CORE and IP RAN network nodes utilizing OSPF and MPLS running in the core.

Solid knowledge in telecommunication and switching technology and provides support for complex technical activities such a SW and HW upgrades and technical audits. Experience with carrier grade operations, integration . Strong Unix or Linux skills, system administration and strong skills in complex fault resolution.

Thorough understanding of GSM/3G & LTE network architecture (routing concepts, signaling protocols and interfaces). Possess an extensive understanding of the conventional SS7 signaling (e.g. ISUP, MAP, BSSAP,RANAP), ATM and IP-based protocols (e.g. SIGTRAN, BICC, SIP, H.248).

Independently carries out operation and maintenance and possible installation and or commissioning and or integration of 2G/3G/LTE CORE activities where capacity expansion is needed.

Independently carries out technical support tasks including fault diagnosis and troubleshooting within own competence area. Participates in emergency support activities.

Implement parameter changes in the network elements subsystems (understands KPI and the impact on the performance of the system).

Enterprise network planning and implementation of Globe Telecom’s converge IP network. Prepare method of procedures for any network changes like network rollout, network build, migration, new functionality activation, and upgrades.

EXTELCOM – (Millicom Intl Cellular )

Core Network Manager (May 1996 to June 2010)

Role-Specific Competencies

Administration, monitoring and control the day-to-day concerns of wireless core network operation for Nokia and Motorola Core, RAN/IP RAN, Transmission (SDH&PDH) and IP networks. Ensure that all site alarms from RAN, Transmission, Power and Facilities including Environmental alarms are system integrated to Emerson Cabinet and relayed to NOC for monitoring.

Plan, analyze, and evaluate network equipment installation, operation and maintenance services and make recommendations for improvement. Troubleshoot escalated problems and manage escalations, provide solution for process issues and update in ITSM.

Responsible for quality and timely processing of system maintenance activities handled by the team and update in ITSM.

Ensure that all system maintenance tasks are in line with the relevant company standards. Ability to organizing, prioritizing, and scheduling work assignments.

Interface with internal and external technical expert support teams to resolve systematic problems.

Responsible for continual process improvements and adaptation to new business process/procedures. Ensure high levels of Customer Service and Satisfaction in a challenging Shared Services environment.

Conducting deep incident diagnosis and determining the most effective and standard method of restoring service.

Working according the service level objective to ensure issues and requests are resolved in a timely fashion and properly documented.

Participating in the monitoring of systems supporting voice end user products by intercepting alerts from all relevant monitoring groups and ensuring proactive communication with end-users. Contribute to documentation as required.

Handles statistical reporting, analyses, system statistics and diagnostic reports and recommends necessary system hardware and software upgrade to maintain optimum system operation.

Coordinate with representatives of interconnecting PSTN, CMTS and Call Centers to resolve joint telecommunications problems and ensure efficient telecommunications system operations.

Supervise, manage, and train technical staff in the network operations and switching department.

Consult and coordinate with other managers to establish policies concerned with the development, operation, and maintenance of the department.

Solid technical experience in all operational aspects for Mobile core network nodes and structures (MSS, MGW, HLR, VAS, IP/MPLS/BGP, Routers and Switches, PDH/SDH backhaul, PABX and signaling, etc.)

SKILLS AND SPECIALIZATION:

Solid 20+ years experienced in cellular communications network, ISP and data center with strong background in core switching, IP/MPLS and data center network operations and maintenance . In depth knowledge of various technologies from the TDM voice and data to evolved IP packet networks. Acts as subject matter expert (SME) in the operations and maintenance, system integration and testing, user acceptance testing of core network elements in a multivendor and multi technology environment for Globe Telecom, Bell Telecom and Express Telecom.

Handles circuit switch and packet voice for LTE network on vendors like Nokia MSS/MGW, Motorola MSC, Novatel MSC and Alcatel Mobile Switching Center, Nokia SDM/HLR/HSS, Nokia MME/SGSN, Polystar OSIX/Jupiter Protocol analyzer, SDH microwave transmission networks, Cisco ASR9000 series routers, NEXUS family and Catalyst 6800 family series switches, ASA 5545 firewall, bandwidth manager and other networking and multiplexer products.

Experienced with data networking, Packet and TDM switching and other common information technology and communication protocols. Engineering corporate LAN and WAN, call center support for Lucent Avaya PABX, Nortel Meridian and Fujitsu PABX system, voicemail system (Centigram/Diavox and Mattlock), provides full support to VoIP clients utilizing SIP and H.323 signaling protocols. Has a solid implementation on Cisco IOS/XR routing and switching (ASR9K family and Nexus family) and Cisco Voice with Cisco Call Manager version 4, Cisco Voice Gateway, Quintum voice gateway. Strong background in LINUX (Suse11 and Redhat) and UNIX system administration, ORACLE 11g.

Experienced in CDMA (IS-41) and GSM (MAP) via SS7 and SIGTRAN network signaling, Nokia One-NDS (Subscriber Database Management) via SOAP/LDAP/DIAMETER protocol signaling. Handles Interconnection with other telecom operators via SS7/ISUP and MFC-R2, Cisco routing protocols like RIP, EIGRP, OSPF, MPLS and BGP and other common network signaling protocols.

Familiar with Hewlett Packard telecom and data communication test instruments: Telecom analyzer, Protocol Analyzer, Spectrum Analyzer, and Network signaling analyzer. MSS/MGW/SMSC protocol analyzer using Polystar Osix and Polystar Jupiter.

QUALIFICATIONS:

Bachelor of Science Degree in Electronics and Communications Engineering (BSECE). Licensed ECE by the Professional Regulations Commission (ECE No. 11357)

Nokia trained (Instructor Led Training) on Operation and Maintenance of Circuit and Packet core elements including RAN. Network elements includes: Open MSS, Open MGW, Flexi NS(MME/SGSN), One-NDS (SDM) including HLR, HSS, R-DSA, BE-DSA, PGW, PGD), Traffica for EPC, Traffica for MSS and MGW and Flexi BTS

Cisco trained (Instructor Led Training) Cisco Certified Network Associate – Routing and Switching.

Huawei trained (Instructor Led Training) Huawei Certified Network Professional– Routing and Switching.

Motorola certification expert in operations and maintenance, MSC (EMX2500) equipment and other cellular network related products.

With actual management and supervisory experience of administrative and technical staff for more than 15 years.

Strong technical background in core switch and network operations, and maintenance of wireless communications equipment and value added networks for 20 years. Multivendor O and M on Nokia, Motorola and Novatel core networks.

Strong background on CISCO LAN and WAN protocols, implementation and support of converged network; engineering, design, implementation, & operational support of voice & voice related technology platforms Avaya, Nortel and Fujitsu PABX systems, CISCO Call Manager, Cisco and Quintum voice GW, Centigram voicemail and IVRS; Tandem IS-41/HLR/VLR, Homisco prepaid platform, Harris/MNI//Alcatel/NERA PDH and SDH microwave radios, Newbridge Bandwith Manager and networking products, Cisco and 3Com switches, ECI quad coders and DSC multiplexers.

EDUCATIONAL BACKGROUND

Bachelor of Science in Electronics and Communications Engineering (BSECE, 1990-October 1994) University of the East, Manila, Philippines

Elementary – 3rd honors in a class of 100

High School - Valedictorian in a class of 100

College –Bachelor of Science in Electronics & Communications Eng’g in 4 years

CCNA – Routing and Switching with Exam Score of 99%

Silver Peak SDWAN Professional

Silver Peak SDWAN Expert

TRAINING CERTIFICATIONS AND SEMINARS:

1.Oracle Database Introduction to SQL, May 2013 – ORACLE UNIVERSITY

2.Oracle Database 11g: Administration Workshop I, May 2013 - ORACLE UNIVERSITY

3.Oracle Database 11g: Administration Workshop II, May 2013 - ORACLE UNIVERSITY

4.CISCO CCNA – Nov 7-12, 2016 - Converge IT Training Center, Marikina city

5.Huawei HCNP Training- May 2017 – Huawei Training Center, Makati city

NSN Training on LTE

1.One-NDS(5 days) – NSN BGC, Taguig

2.Flexi NS (5 days) -NSN BGC, Taguig

3.Open MSS(5 days) – NSN BGC, Taguig

4.Open MGW(5 days) – NSN BGC, Taguig

5.Traffica for Circuit core (5 days) – Eastern Telecom,Telecoms Plaza Makati city

6.Traffica for EPC (5 days) - Eastern Telecom,Telecoms Plaza Makati city

7.RAN (5 days) – UP Techno hub, Diliman Quezon city

8.EPC - NSN (5 days)– Astoria Plaza Hotel, Ortigas center, Pasig city

9.One NDS (5 days) – NSN BGC, Taguig

10.RF Planning Fundamentals (5) – NSN BGC, Taguig

11.Polystar (OSIX and Jupiter OS) (5 days) – Telecoms Plaza (ETPI),Makati

CORE TRAINING - Extelcom

12.Switch Mate / LD / HDII cellular system database, Bangkok, Thailand

13.Motorola (EMX2500 series) operations and maintenance, Bangkok, Thailand

14. Motorola EMX Advanced Operations and Maintenance, Bangkok, Thailand

15.CISCO Routing and Switching Modules 1-4 CCNTC, Manila (2006)

16.Avaya PABX Admin & Operation & Maint. – Alliance Technologies, Makati (2007)

17.Nortel Meridian Admin & Operation & Maint.- Trends and Technologies, Makati

18.UNIX OS Programming and System Administration, I/ACT, Makati (1997)

References: Available upon request

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