Front Desk Receptionist

Eileen Albert

**** ******* ***** 215-***-****

Holland, PA 18966 **************@*****.***

PROFESSIONAL EXPERIENCE:

United Therapy Centers – 2008 - Present

Marketing Director/Patient Coordinator/Receptionist

Establish professional working relationships between lawyers and doctors for new referrals to the office

Research and develop new marketing strategies to help increase revenue

Schedule monthly events to build relationships in the medical community

Handle billing collections and maintain contact with insurance companies

Interact with patients on daily basis, including scheduling and

follow-up, pre-cert medical procedures, handle the front desk, maintain the patient’s chart with all new correspondence that comes in, and handle problems that may arise. I never hesitate to go the extra mile for a patient or another co-worker. After all, without the patients, there is no practice

Aria Healthcare - 2008

Medical Records Tech

Maintained established medical records

Filed patient information and prepared correspondence for insurance purposes

Submitted orders for physician’s signatures and tracked necessary information for completion of medical records

Handled all inquiries regarding patient’s medical records

SELECTED ACCOMPLISHMENTS

Effectively expanded medical business practice by 90% through marketing strategies

I am passionate about what I do and I challenge myself each day to make me contacts and deliver what I promise them

I enjoy meeting new prospective clients and will answer a question or try to solve an issue, even if it means after hours or on a weekend.

I want to learn as much as I can to further my goals

I take it personally if a doctor or lawyer is not happy with the outcome of their patient/client at our facility and make amends to correct it

Planned and coordinated events between doctors and lawyers and maintain a professional relationship between referral sources

Took over the responsibility of the front desk at different medical practices; handled insurance issues, did collection work for insurance claims; compromised bills per the request of the attorney

Took over the responsibility of co-workers jobs if they needed help and put in extra time to get the job completed

Took pride in whatever responsibility I had

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