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Program Development Manager, Social Work, Marketing and Design

Location:
Chicago, IL
Posted:
March 17, 2021

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Resume:

E D U C A T I O N

PROGRAM DEVELOPMENT MANAGER

Empowering Counseling Program May 2020 - present

Provide direct support to the Program Director and staff in all aspects of the program

Manage 7 projects to completion related to marketing, communications, programming, and capacity building Implement the agency's first anti-oppression tool kit and podcast, Generation Unconstrained

Execute and lead the initiative in designing the agency's official logo and brand guidelines

Initiate and lead the revamped of the intern onboarding manual and exit interview process

Compose 2 logic models of both the agency and a youth-led program during a program redevelopment phase

Lead a team of 6 clinical program interns and 1 staff development specialist volunteer and conducted a semi-annual performance evaluation leading to a 10% improvement in performance Establish project estimates, forecasts and managed to exceed forecasts by 5%

Co-develop 2 program agency evaluation survey of internship experience to improve upon risks, issues, and contingency plan management

Work one-on-one with a youth client/s to develop their portfolio website, professional and higher academia growth

CHAIR OF WEB DEVELOPMENT & SOCIAL MEDIA PRESENCE

The Coalition of Immigrant Mental Health July 2020 - present Direct a team of 3 public health, and mental health community professionals in designing content and executing social media strategy through community-based research, platform determination benchmarking, messaging, brand message, and audience identification Set up three socials to optimize the taskforces online presence and increase the visibility of social content

Create syndication schedules and co-coordinate next action steps Elevated engagement by 52%, enhanced reach by 133% and increased page and post likes by 125%

NICOLE M. MALAZARTE

S O F T WARE &

C L I N I C A L

P R O F I C I E N C Y

Adobe Creative Cloud Apps:

Photoshop, Illustrator,

InDesign, Acrobat DC,

Lightroom

Asana

Crisis Intervention

Google Suite: Gmail, Drive,

Meet, Calendar, Docs, Sheets,

Slides, Hangouts, Classroom

Individual and group therapy

Microsoft Office Suite: Outlook,

Word, Excel, Powerpoint,

OneDrive, Teams

Social Media Marketing &

Management: Hootsuite,

Buffer, Canva, Mailchimp

Website Builder: Squarespace,

Wix

Qualtrics

Zoom Video

Comprehensive

biopsychosocial assessments &

needs assessments

Capacity Building

Safety Planning

E X P E R I E N C E

MASTER OF SOCIAL WORK IN LEADERSHIP & DEVELOPMENT IN SOCIAL SERVICES, SUB-SPECIALTY IN MIGRATION STUDIES

Loyola University Chicago Anticipated May 2021

S O C I A L WORK, M A R K E T I N G & D E S I G N

C O N T A C T

773-***-****

148 Clyde Ave, Evanston IL 60202

adkzzr@r.postjobfree.com

www.nmmalazarte.com

R E F E R E N C E S

UPON REQUEST

BACHELOR OF SOCIAL WORK, MINOR IN WOMEN'S AND GENDER STUDIES Loyola University Chicago Aug 2017 - May 2020

ASSOCIATES IN APPLIED SCIENCE FOR GRAPHIC DESIGN

Oakton Community College Aug 2013 - May 2016

L A N G U A G E S

HILIGAYNON: FLUENT

ENGLISH: FLUENT

TAGALOG: INTERMEDIATE

SPANISH: BEGINNER

CLINICAL SOCIAL WORK & COMMUNITY ENGAGEMENT INTERN Empowering Counseling Program Aug 2019 - Aug 2020 Co-ran and co-facilitated weekly an after schools program, Law Under Curious Minds, located in West Englewood, in a high school setting with 15 youth of color

Performed weekly individual counseling with 1 older adult and coordinated monthly family psychosocial interventions with her twin granddaughters with the goal of improving family function Created 2 psychosocial assessments, 40 progress notes and process recordings, and 1 high-risk family crisis intervention treatment plan Mentored 1 youth on co-designing his art portfolio website through a strengths-based and trauma-informed approach

Researched and coordinated food donations and potential partnerships with local small agencies that value community building and mutual aid within Englewood

Revamped and launched in early January this agency’s new website, which has increased brand awareness and potential grant opportunities by 5%

NICOLE M. MALAZARTE

E X P E R I E N C E

S O C I A L WORK, M A R K E T I N G & D E S I G N

C O N T A C T

773-***-****

148 Clyde Ave, Evanston IL 60202

adkzzr@r.postjobfree.com

www.nmmalazarte.com

R E F E R E N C E S

UPON REQUEST

GRADUATE RESEARCH ASSISTANT

Loyola University Chicago Sep 2020 - present

Gather research data and analyze findings on gender-based violence, domestic violence, and intimate partner violence within immigrant and migrant communities

In the process of publishing a manuscript, Mental Health Service Utilization Among African Immigrants in the United States, with my professor and her colleagues

Prepared 2 data reports regarding the correlations between intimate partner violence, substance use, and employment within South Asian, East, Southeast Asian, and West Asian communities in the U.S. Presented together with my professor and the community outreach manager of Apna Ghar a workshop, Promoting Healthy Relationships: A Conversation, to 14 Loyola international students and 3 representatives from the student-based organization, CHANGE LEAD PROGRAM SITE INSTRUCTOR & DIRECTOR (SUMMER)

Empowering Counseling Program & After School Matters May 2020 - Aug 2020

Lead a community and rights-based summer youth program, Law Under Curious Minds, and engaged 46 Cisgender and LGBTQIA+ youth of color as co-researchers in a participatory public investigation of their communities during the pandemic

Engaged 46 youth in creating and administering a COVID-19 community needs assessment of citizens’ experiences and needs Ensured and developed comprehensive monitoring of risks, issues, dependencies, contingency plans, and available resources to remove any obstacles resulting in 99% of goals achieved on time Co-analyzed 346 respondent's data from the needs assessment administered and co-presented with the youth findings to stakeholders and policymakers in a community forum through an action-oriented Instagram project

S O F T WARE &

C L I N I C A L

P R O F I C I E N C Y

Adobe Creative Cloud Apps:

Photoshop, Illustrator,

InDesign, Acrobat DC,

Lightroom

Asana

Crisis Intervention

Google Suite: Gmail, Drive,

Meet, Calendar, Docs, Sheets,

Slides, Hangouts, Classroom

Individual and group therapy

Microsoft Office Suite: Outlook,

Word, Excel, Powerpoint,

OneDrive, Teams

Social Media Marketing &

Management: Hootsuite,

Buffer, Canva, Mailchimp

Website Builder: Squarespace,

Wix

Qualtrics

Zoom Video

Comprehensive

biopsychosocial assessments &

needs assessments

Capacity Building

Safety Planning

L A N G U A G E S

HILIGAYNON: FLUENT

ENGLISH: FLUENT

TAGALOG: INTERMEDIATE

SPANISH: BEGINNER



Contact this candidate