Program Development Manager, Social Work, Marketing and Design
Resume:
E D U C A T I O N
PROGRAM DEVELOPMENT MANAGER
Empowering Counseling Program May 2020 - present
Provide direct support to the Program Director and staff in all aspects of the program
Manage 7 projects to completion related to marketing, communications, programming, and capacity building Implement the agency's first anti-oppression tool kit and podcast, Generation Unconstrained
Execute and lead the initiative in designing the agency's official logo and brand guidelines
Initiate and lead the revamped of the intern onboarding manual and exit interview process
Compose 2 logic models of both the agency and a youth-led program during a program redevelopment phase
Lead a team of 6 clinical program interns and 1 staff development specialist volunteer and conducted a semi-annual performance evaluation leading to a 10% improvement in performance Establish project estimates, forecasts and managed to exceed forecasts by 5%
Co-develop 2 program agency evaluation survey of internship experience to improve upon risks, issues, and contingency plan management
Work one-on-one with a youth client/s to develop their portfolio website, professional and higher academia growth
CHAIR OF WEB DEVELOPMENT & SOCIAL MEDIA PRESENCE
The Coalition of Immigrant Mental Health July 2020 - present Direct a team of 3 public health, and mental health community professionals in designing content and executing social media strategy through community-based research, platform determination benchmarking, messaging, brand message, and audience identification Set up three socials to optimize the taskforces online presence and increase the visibility of social content
Create syndication schedules and co-coordinate next action steps Elevated engagement by 52%, enhanced reach by 133% and increased page and post likes by 125%
NICOLE M. MALAZARTE
S O F T WARE &
C L I N I C A L
P R O F I C I E N C Y
Adobe Creative Cloud Apps:
Photoshop, Illustrator,
InDesign, Acrobat DC,
Lightroom
Asana
Crisis Intervention
Google Suite: Gmail, Drive,
Meet, Calendar, Docs, Sheets,
Slides, Hangouts, Classroom
Individual and group therapy
Microsoft Office Suite: Outlook,
Word, Excel, Powerpoint,
OneDrive, Teams
Social Media Marketing &
Management: Hootsuite,
Buffer, Canva, Mailchimp
Website Builder: Squarespace,
Wix
Qualtrics
Zoom Video
Comprehensive
biopsychosocial assessments &
needs assessments
Capacity Building
Safety Planning
E X P E R I E N C E
MASTER OF SOCIAL WORK IN LEADERSHIP & DEVELOPMENT IN SOCIAL SERVICES, SUB-SPECIALTY IN MIGRATION STUDIES
Loyola University Chicago Anticipated May 2021
S O C I A L WORK, M A R K E T I N G & D E S I G N
C O N T A C T
148 Clyde Ave, Evanston IL 60202
***********@*****.***
www.nmmalazarte.com
R E F E R E N C E S
UPON REQUEST
BACHELOR OF SOCIAL WORK, MINOR IN WOMEN'S AND GENDER STUDIES Loyola University Chicago Aug 2017 - May 2020
ASSOCIATES IN APPLIED SCIENCE FOR GRAPHIC DESIGN
Oakton Community College Aug 2013 - May 2016
L A N G U A G E S
HILIGAYNON: FLUENT
ENGLISH: FLUENT
TAGALOG: INTERMEDIATE
SPANISH: BEGINNER
CLINICAL SOCIAL WORK & COMMUNITY ENGAGEMENT INTERN Empowering Counseling Program Aug 2019 - Aug 2020 Co-ran and co-facilitated weekly an after schools program, Law Under Curious Minds, located in West Englewood, in a high school setting with 15 youth of color
Performed weekly individual counseling with 1 older adult and coordinated monthly family psychosocial interventions with her twin granddaughters with the goal of improving family function Created 2 psychosocial assessments, 40 progress notes and process recordings, and 1 high-risk family crisis intervention treatment plan Mentored 1 youth on co-designing his art portfolio website through a strengths-based and trauma-informed approach
Researched and coordinated food donations and potential partnerships with local small agencies that value community building and mutual aid within Englewood
Revamped and launched in early January this agency’s new website, which has increased brand awareness and potential grant opportunities by 5%
NICOLE M. MALAZARTE
E X P E R I E N C E
S O C I A L WORK, M A R K E T I N G & D E S I G N
C O N T A C T
148 Clyde Ave, Evanston IL 60202
***********@*****.***
www.nmmalazarte.com
R E F E R E N C E S
UPON REQUEST
GRADUATE RESEARCH ASSISTANT
Loyola University Chicago Sep 2020 - present
Gather research data and analyze findings on gender-based violence, domestic violence, and intimate partner violence within immigrant and migrant communities
In the process of publishing a manuscript, Mental Health Service Utilization Among African Immigrants in the United States, with my professor and her colleagues
Prepared 2 data reports regarding the correlations between intimate partner violence, substance use, and employment within South Asian, East, Southeast Asian, and West Asian communities in the U.S. Presented together with my professor and the community outreach manager of Apna Ghar a workshop, Promoting Healthy Relationships: A Conversation, to 14 Loyola international students and 3 representatives from the student-based organization, CHANGE LEAD PROGRAM SITE INSTRUCTOR & DIRECTOR (SUMMER)
Empowering Counseling Program & After School Matters May 2020 - Aug 2020
Lead a community and rights-based summer youth program, Law Under Curious Minds, and engaged 46 Cisgender and LGBTQIA+ youth of color as co-researchers in a participatory public investigation of their communities during the pandemic
Engaged 46 youth in creating and administering a COVID-19 community needs assessment of citizens’ experiences and needs Ensured and developed comprehensive monitoring of risks, issues, dependencies, contingency plans, and available resources to remove any obstacles resulting in 99% of goals achieved on time Co-analyzed 346 respondent's data from the needs assessment administered and co-presented with the youth findings to stakeholders and policymakers in a community forum through an action-oriented Instagram project
S O F T WARE &
C L I N I C A L
P R O F I C I E N C Y
Adobe Creative Cloud Apps:
Photoshop, Illustrator,
InDesign, Acrobat DC,
Lightroom
Asana
Crisis Intervention
Google Suite: Gmail, Drive,
Meet, Calendar, Docs, Sheets,
Slides, Hangouts, Classroom
Individual and group therapy
Microsoft Office Suite: Outlook,
Word, Excel, Powerpoint,
OneDrive, Teams
Social Media Marketing &
Management: Hootsuite,
Buffer, Canva, Mailchimp
Website Builder: Squarespace,
Wix
Qualtrics
Zoom Video
Comprehensive
biopsychosocial assessments &
needs assessments
Capacity Building
Safety Planning
L A N G U A G E S
HILIGAYNON: FLUENT
ENGLISH: FLUENT
TAGALOG: INTERMEDIATE
SPANISH: BEGINNER
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