Manager Sales

CAL SAGER

Sonora, CA ***** 408-***-**** ********@*****.***

Professional Summary

Customer-oriented General Manager with 31 years of experience focused on increasing Variable and Fixed Operation bottom line Profits. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering Highest levels of customer's and employee's satisfactions.

Serviced-focused General Manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Skills

Performance improvement

Recruitment

Client Account Management

Team Leadership

Conflict Resolution

Staff training/development

Operations management

Coaching and mentoring

Budgeting

Efficient multi-tasker

Deadline-oriented

Effective leader

Consistently meet goals

Exceptional interpersonal communication

Verbal and written communication

Work History

GENERAL MANAGER/Partnership Manager 03/2019 to 05/2020 Mercedes Benz Of Fresno – FRESNO, CA

Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency. Managed budget implementations, employee reviews, training, schedules and contract negotiations.

Held weekly meetings with departments managers, to identify techniques to overcome sales and service obstacles.

Enhanced operational efficiency and productivity by managing budgets, accounts, and meet our goals on timely matter.

General Manager 11/2014 to 01/2019

Lithia Ford Of Fresno – FRESNO, CA

Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency. Drove year-over-year business growth while leading operations, strategic vision and long-range planning.

Building team of well trained professionals in sales and service focusing on Customers Satisfaction, has made huge difference in over all CSI scores, and Bottom line. In 2017 earned top CSI achievement from Ford Corporation, President Award for Lithia Ford Fresno.

Four years in row store achieved over four millions dollars in net profits for years of 2015,02016,2017,and 2018.

General Manager 04/2012 to 09/2014

California Superstores – Sacramento, CA

Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions. Turned around a losing store into a highly profitable store (over 2 millions a year net), changed the trend virtually over night.

Boosted productivity by consolidating material planning, data collecting, payroll and accounting programs into one main system.

General Sales Manager 01/2008 to 04/2012

Walnut Creek New Chrysler Dodge Jeep Ram. – Walnut Creek, CA Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.

Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies. Applied established sales techniques and persuasive communication skills to meet personal sales objectives.

Upheld company policies and implemented standards fairly. Aggressively pursued competitive accounts by differentiating company from competitors. Maintained an average gross of $3,000.00 front, and $2,850 backend. Education

No Degree: Laser Technology 02/1983

San Jose City College - San Jose, CA

Associate of Arts: Business Administration And Management 02/1981 Gavilan College - Gilroy, CA

High School Diploma 01/1979

Asima High - Amman- Jordan

References

Mark Wexler (Ex.Ford zone manager) 925-***-****

Henry Perea ( Government Official) 559-***-****

Jessy Salto ( Auto dealer) 916-***-****

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