Customer Service Manager

PRECIOUS ANN P. ARIAS

Block ** Lot ** Heneral Uno Subdivision

Pasong Kawayan II, General Trias Cavite City 4107

Cellphone # 092********

**********@*****.***

***********@*****.***

CAREER OBJECTIVE

To be able to work efficiently in a business firm with the aim of productivity and a sense of responsibility.

SKILLS

Office Management:

• Administrative, secretarial, clerical work

and office procedures

• Knowledge in Microsoft Word, Excel,

PowerPoint, Outlook

• Stenography with 50 words per minute

• Typing with 45 words per minute

• Public Relations

• Customer Service

Internet:

• Marketing knowledge through website crawling, Search Engine Optimization (SEO), Search Engine Marketing (SEM), email marketing and blogging. WORK EXPERIENCES

Customer Service Associate (August 2019-present) Customer Service Exec. (Aug.2017-June 2019) Amazon Global Philippines Inc. Intelenet Global Services, Inc. Three E-com Center, Ocean Drive Cor. (now Teleperformance) Bayshore, Mall of Asia Complex, Pasay City West McKinley, Taguig City Customer Service Advocate (Oct.2016-Aug.2017) Research Analyst (July 2007-Oct. 2016) West-Alorica SENCOR

Exportbank Bldg., Makati City Insular Life Building, Makati City EDUCATIONAL BACKGROUND

• Bachelor in Office Administration and Business Teacher Education (2002-2006) Polytechnic University of the Philippines - Sta. Mesa, Manila

• Dr. Arcadio Santos National High School (1998-2002) Km. 15 San Martin De Porres, Parañaque City

• Saint Cyr Academy (1992-1998), Sucat, Parañaque City ELIGIBILITY

2007 Licensure Examination for Teachers (L.E.T.) board passer SEMINARS ATTENDED

“Journey to Success”

-BulwagangBalagtas, PUP Sta. Mesa, Manila February 21, 2004

“Developing the Leader in You”

-Interfaith Chapel, PUP Sta. Mesa, Manila April 20-22, 2005

“Teachers Make a Difference”

-Amado V. Hernandez Hall, NALRC,

PUP Sta. Mesa, Manila October 12, 2005

“Future Business Educators: To touch, to

transform, and to inspire”

-Recreational Hall, Ninoy Aquino Learning

Resources Center, PUP Sta. Mesa, Manila December 14, 2005

“Choosing the right man for the right job

and starting a career”

-BulwagangBalagtas, PUP Sta. Mesa, Manila March 6, 2006 CHARACTER REFERENCES

Ms. Khrystia Joyce Gacula Team Manager

Amazon Global Philippines Inc.

Mall of Asia Complex, Pasay City

099*-*******

Ms. Jennifer Anne Guiatao Team Leader

Alorica-West

Exportbank Bldg., Makati City

090********

Ms. Michelle Borromeo Aguilar Supervising Editor

SENCOR

Makati City

092********

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