Administrative Assistant Manager

Eugenia A. Fellines

**** ******* *** ********** ** 95829 916-***-**** (Cell).

OBJECTIVE

To demonstrate a high level of proficiency and professionalism while contributing to the goals of my employer.

EDUCATION

CONSUMNES RIVER COLLEGE

Associate of Arts Degree in Early Child Development

EXPERIENCE

Sunrise Of Sacramento

Concierge, July 2019-present

Answer phones, greeting physicians, Theropist’s, family members and friends, filing, typing..

Interacting with all of the Residents.

Integrated Comfort Solution

Controller/Office Manager, May 2007-April 2018 12 HVAC Technicians,

Scheduling, Sales, Corporate Taxes, Sales Tax, Invoicing, Accounts Payable and Accounts Receivable, answering a 6-line Phone System, Complete In-House Payroll using QuickBooks Integrated Payroll Module, Ordering of Parts, Materials, and Equipment.

CSAA Insurance of California

Underwriter May 2005-April 2007 Underwrite existing Auto policies in California, Nevada and Utah. Run MVR’s (Motor Vehicle Reports). Filing and organizing all correspondence that is needed to open a new Auto policy. Complete Customer service.

Gena's Daycare

Owner/Daycare Provider, June 2004-May 2005. Licensed daycare provider. Advanced organizational and interpersonal skills to guide the education of the maximum level of students allowed by California State Law. Responsible for constructing a daily and weekly lesson plan conducive to the student's individual learning needs. Ordering supplies, preparing and feeding all children. All financial aspects of the business.

Sacramento Owner Builder Center

Loan Processor, February 2001- May 18, 2004. Conducted initial interview with potential clients, opened initial escrow file information, worded with appraisers throughout California and Nevada, verified resumes, deposits, employment and mortgage data. From basic information, chose lenders. Helped clients clean up derogatory credit with credit bureaus daily. I also organized housebuilding classes held at the Holiday Inn every 4-6 weeks. I handled all registration and collection of ticket money for the seminars. My work required the use of MS Outlook, Word and Excel. I was also responsible for answering all incoming phone calls for a very busy office. Multitasking was an inherent part of the job.

Dr. Melvin Maeda DDS

Administrative Assistant, November 2000- February 2001. Handled accounts receivable, Assist patients with financial arrangements and plans. Establish patient treatment plans. Update patient charts, billing, interact with insurance companies. Schedule patients. Review patient x-rays.

DeliCruz/Albertsons

Worked two jobs from August to November 2000. DeliCruz Monday through Friday from 4:30AM until 1:30PM and Albertsons from 1:45PM until 5:45PM.

Valair

Administrative Assistant, November 1997 through August 1999

Managed sales quotes and submittals. Responsible for handling incoming 12-line phone trafficking and assigned incoming requests to proper departments. Maintained supplies for entire office and warehouse.

Kindercare Learning Center

Teacher, December 1996 through October 1997

Advanced organizational and interpersonal skills to guide the education of the maximum level of students allowed by California State Law. Responsible for constructing a daily and weekly lesson plan conducive to the student's individual learning needs.

Artie's Starlite Fountain

Full Charge Manager, August 1994 through December 1996

Responsible for full charge in house bookkeeping, hiring, scheduling, cash flow management, marketing, procurement of supplies, food, and beverages. Responsible for the complete direction of all employees including but not limited to job performance reviews, advancements and/or termination.

Distillery

Waitress and Bartender, April 1990 through August 1994 -nights and weekends while working at the Law office.

Responsible for setting up the Restaurant before every shift, procurement of supplies, food, and beverages. Greeting seating and waiting on customers.

Mastagni, Holstedt, & Chiurazzi Law Offices

Supervising Legal Assistant, April 1990 through August. 1994

Responsible for the direction and control of approximately 500 active Workers Compensation files. Researched and analyzed case information and prepared recommendations regarding strategy, negotiation, and settlement. Conducted regular meeting with clients prior to court appearances. Researched and prepared documentation and correspondence to the Workers' Compensation Appeals Board, defense attorneys, treating physicians, and insurance companies. Other responsibilities included the supervision of a staff of Legal Assistants performing caseload management. Specifically, assisting the staff with the more complex and sensitive questions asked of them by attorneys, treating physicians, insurance companies, and clients.

Advanced level writing principles, research methodology and proficiency in all aspects of Workers' Compensation Law was imperative.

PERSONAL ATTRIBUTES

My background has equipped me to be prepared for a broad range of experiences and I welcome the challenge of new situation.

A conviction that the best way to get a job done is by working effectively with others at all levels of the organization.

The capacity to learn the essentials of new positions rapidly.

A record of personal involvement in performing my responsibilities and duties with the highest level of skill, production, and meaningful results. Dedication, professionalism, integrity, and common sense.

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