Shawna Marie Adams
**** *. **** *****/ ** Box ***4
Tulsa, Oklahoma74107/ 74157
*********@*****.***
***************@*****.***
Objective
I will strive to fulfill all of my tasks in a timely and professional matter. I also will be dependable and professional with all of my duties. I am high-performing and creative, with the ability to easily relate to clients, staff and colleagues. Seeking role of increased responsibility and room for advancement. I would like to continue to learn new things and see what I can provide for this company for many years to come.
Qualifications
10-key
Efficient typing
Invoices/accounts payable/receivable
Multi-line phone operation
Basic Knowledge of QuickBooks Pro
Basic Knowledge of Excel charts and spreadsheets
Data Entry
Staff Management
Education
I graduated from Daniel Webster High School in 2000. I was in DECA, which is an entrepreneurship program. I was also co-captain of the Color guard team and in the Band. I always try to apply myself as best I can in everything I do. I also went to Tulsa Community College, I was unable to finish at that time but, I do plan on returning in the future. I would like to accomplish an associate’s degree in Business Management and Finance. I haven’t set a date of return just yet.
Experience
Superior Air Services inc
Started in Feb 2020 ended March 2021
CSR coordinator/dispatcher, customer retention. Was responsible for booking customer calls to the correct technicians. Retaining customers through memberships. Follow up calls on quotes, answered some questions and gave information. Happy calls and maintenance scheduling. Handled after hour phone service nights and weekends.
State Farm Chris Lile's office
Started in March 2019. I am licensed in property and casualty, life and health. I am a multiple line producer with general office duties. It is my position to bring in sales and market with clients to generate leads and referrals.
Oklahoma Central Credit Union 918-***-****
I started in May 2014 as a Teller and was then promoted in January 2015 as a Member Relationship Specialist. At this position I am responsible for the following: Data Entry, Member account services, deceased accounts, Trust and Estate accounts, Retirement Accounts, Business accounts, Loan production, auditing files, while still operating a teller drawer and balancing.
Mazzio’s Italian Eatery, Tulsa, OK 918-***-****
Supervisor Bill Monteith
I am the Assistant Manager, started July 2006, Left in March of 2014 as a Restaurant Manager.
I was responsible for obtaining and surpassing daily and monthly goals that were expected of me and my team. I was also responsible for training and providing a safe and productive environment with top of chart food quality, staff appearance and store cleanliness.
Bank of Oklahoma, Southwest Branch 446-4542
Teller. Started April 08-March 09
Supervisor: Amber McElhaney.
I worked here Part time while working at Mazzio’s to get a feel for something different and I had the opportunity to progress but I needed more flexibility at that time and I was offered advancement at Mazzio’s so I shifted gears.
G.T. Bynum Co., Tulsa, OK 918-***-****
Supervisor Ivan Bell
Priced and Typed Invoices, Payroll, Accounts Receivables/Payables, and QuickBooks.
January 06- July-06 (was helping out friends and family)
Jamil’s Steakhouse and Seafood, Tulsa, OK
Waitress, cashier, and Bookkeeper
August 2005- January 2006.
Olive Garden, Tulsa, OK 918-***-****
Waitress March 2005-July 2005
Stay at home mother for 2002-2005
OfficeMax Tulsa, OK (and have since relocated)
1999-2000
Customer service representative worked a multi-phone line, stocker, and sales rep. I also worked in the copy center. (I had to call customers to tell them their stamps or what they ordered was ready, I also had to fill large copy orders and clean the machines). This was a second job in the summer for me while I was out of school and some when I was in school. Part time mainly.
Mazzio’s Pizza Tulsa, OK 918-***-****
Cashier/cook.1997-2001
References
Tim McCawley, Branch Manager 918-***-****
William Monteith, Manager, 918-***-****
Kristi Woods, longtime friend and co-worker, 918-***-****
Robin, manager and friend, 918-***-****