Assistant Medical Billing

Administrative Assistant with over **+ years of

experience in fast-paced office settings.

Hardworking team-player with expertise

completing various administrative tasks and offering staff support. Responsible, punctual and productive professional when working with little to no

supervision. Looking to leverage my wealth of

knowledge and experience into an administrative

assistant role.

Brigham & Women's Hospital - Practice Assistant II Boston, MA • 04/2002 - Current

Bilingual English/ Spanish

Southern New Hampshire University

New Hamphshire • 06/2020

Associates Degree: Health Care

Management

American Red Cross

Boston, MA

Nurse Assistant Certified Home Health Aid

C.P.R. & Standard First Aid

Cardinal Cushing, Center

Boston, MA

PROFESSIONAL SUMMARY

WORK HISTORY

Make on line Appointments, as well urgent care

appointments, answer multiple busy phone lines

in timely fashion and using standard greeting,

assist the call center with spanish calls & triage them and route to appropriate places.

•

Manage a very busy clinic with over 50+ calls

daily with multi cultural patients and worked with like 20 Residents Doctors as well 15 Attending

doctors.

•

Generate Referrals, Percipio scheduling, Follow

Hippaa Guidelines. Manage busy work queue.

•

• Sign out Encounter forms for billing

Greet Patients, translate when necessary. Help

train new employees, stock supplies.

•

• Arrange interpreters & escorts, register patients Enter deceased patients into Epic system with all

documentation.

•

Knowledge of all insurances HMO and third

parties.

•

• Obtain patient history and all appropriate clinical

SKILLS

• Microsoft Word, Windows 2000

• BICS, LMR, CAS, ICD-9, ICD-10

• Epic Cadence Scheduling, Storyboard

• Excel, Coding, Microsoft

• Proofreading, Windows 10

• Medical Billing, Zoom, Web-EX

• Excellent communication

• One Notes, MS Office

• Outlook Calendar/Mail, EXCEL

• Problem Solving, Teamwork

• Medical Terminology

• Outlook 2000, 2003 Advanced

• Percipio, E- Referrals, Powerpoint

Customer Service, Compassionate

Care giver

•

EDUCATION

• Awarded Certified Nurse Assistant

• Certified Home Health Aid

• C.P.R. & Standard First Aid

CLARIBEL MEJIA E: ************@*****.***

P: 617-***-****

A: Boston, MA 02115

High School Diploma

Special License: Dec. 2015

Boston, MA

Notary Public of the Commonwealth of

Mass

The Brigham Way: July 2013

Boston, MA

Nominated by the President of the

Hospital

The Schwartz Center Nov. 2016

Boston, MA

Award for Compassionate Health

Caregiver

data prior to appointment, File Medical Records/

pull Medical Records for patients.

Scan documents complete Labs and X- Ray

forms order by Physicians. Sort all mail and

decide was urgent and what gets routed to

whom.

•

Request on line records, order medicine on line,

as well go pick it up and deliver to patients home or mail to another state or out of the country.

•

Set up scheduled for Providers, Scan documents

into Medical Records.

•

• Help Patients fill out Social Determination History.

• Block Providers scheduled in Epic scheduling.

Photocopies, collate and sort documents all mail

and distribute it appropriately.

•

Help patients with medications refills request, as well PT-1 / Ride/Jury Duty letters/ and utilities to prevent shut off on their services.

•

Help providers get forms ready, print notes,

medications, allergies then fax and follow up with families as well with companies.

•

Help providers patients and coworkers notarized

documents they might need for Legal purposes

or housing, school, work and so on.

•

• Help train new employees. Generate referrals.

Scheduled all appointments for patients and all

test in person or by phone and give

instructions/prep and then mail. Document all

phone encounters.

•

Help with calling patients from being discharged

from Hospital, Emergency Room, Rehab. Centers

, ask them if they need refills, make urgent care appointments, assist with anything they might

need.

•

Reach out to patients from recall list make them

appoitments with new providers or

Diabetes/Social Worker/Geriatric/NP/PA

/IUD/Pharmacist/Psychiatry and urgent care.

•

Call patients and make all test that are on busy

high volume of work Queue, explain what they

are getting done and mail prep for test and give

all information/directions.

•

Stock forms, maintain waiting room/ exam rooms

and doctors office spotless clean everyday.

•

CERTIFICATIONS

Jewish Vocational Service - Medical Office

Boston, MA • 01/1999 - 05/1999

Notary of the Commonwealth of Massachusetts

December 2015

References: AVAILABLE UPON REQUEST

English/Spanish

Professional Training: Lenox Hotel Boston, MA

The Art of Actice Listening:

Manage busy daily Dar in Epic, flip appoitments

call patient make virtual/Tele-Medicine

appointment.

•

Make sure all patients are confirmed or no

showed and all appoitments/test are done.

•

Triage urgent care patients make live

appointments or do phone encounter in Epic

and route to nurses pool. Book urgent care

patients covid precautions and make all

necessary arrangement.

•

• Other duties as assigned.

Skills Professional Training: Lenox Hotel 12/04/2003 The Art of Actice Listening Meaningful Training,

Hippa, passageway, Critical Thinking, April, 2017

Ergonomics Training, Boston, MA Brighams &

Women' s Hospital.

•

Designing the workplace keeping in mind the

capabilities and Limitations of the worker.

•

Apply science concerned with designing and

arranging things people use so that the people

and things interact most efficiently.

•

Prevent soft tissues injuries and musculoskeletal

disorder.

•

NOTARY PUBLIC

LANGUAGES

ADDITIONAL INFORMATION

Meaningful Training,Hippa, passageway, Critical

thinking

Epic screening Tools: 5-20-20 Brigham's & Women's

Hospital

Ergonomics Trainings: April 2017 Brigham's &

Women's Hospital

Designing the workplace keeping in mind the

capabilities and limitations of the worker. Prevent soft tissues injuries and musculoskeletal disorder. Training : April 2011 E-Mail Writting and Etiquette: Brigham's & Women's Hospital

Security Training Neo, Fire Safety

Infection Control/OSHA, Writting Skills

Workshop,Communication Skills

Safety/Environmental Health BPOT Existing

Employee's Workshop

P.F.S.Front Line Excellence, Time Recording, Pauline Hule Consulting,

Kara Todeschini Consulting, Critical Thinking.

Civility in the workplace: 2019 Brigham's & Women's Hospital

Braking down communication in the work

place,conflict resolution.

Contact this candidate