Data Entry Manager

Swetha Dravidam

Phone: 214-***-**** (Cell)

Email: ******.*********@*-******.***

S U M M A R Y:

Over 15+ years of IT experience in SIVR/SAP HR Area and as Domain Architect. Involved in various key HR Modules with special reference to Payroll (ADP), Workday, Kronos v8.x (TIME Management) Performance and Goals.

IASA Global Certified Architect – Feb 2020

Extensively involved in T-Mobile and Sprint Conversion project from Day0 to Day1 and Post conversion activities on Archiving tools.

Developing Law Enforcement Relation (LER) – Assessment, HLSD & infrastructure design for eCore

Developed HRA, CRE and Kronos - Assessment, HLSD to the business

Extensive experience to lead, collaborate with development and operations leadership to identify data tier feature gaps, improvement opportunities, and proactive enhancements to increase quality of service.

Experience in SAP Payroll (ADP), Benefits, Training, Comp, Recruiting, Qualifications including HR LEAD experience.

Actively participate in client group and HR projects and meetings

Extensive experience in Test management tools like HP Quality Center QC, ALM and Jira,

Experience using HP QC, Rally for bug tracking and project management

Setup jobs in Jenkins for CI/CD.

Proven experience in leading the test automation team in terms of defining the test automation strategies, approach exploring/evaluating new test tools.

Review and translate Business requirements into functional and technical deliverables and facilitate the building of relevant user stories. Collaborate with Business to identify and prioritize the work.

Recommend new approaches, policies, and procedures to support continual improvement

Strong attention to details and accuracy, excellent organizational skills with the ability to prioritize, coordinate and simultaneously maintain multiple projects.

Strong analytical and problem-solving skills. Ability to take initiative and make independent decisions.

Experience in automation effort estimations and reporting the automation deliverables to stake holders

Defined action plans and led meetings to review project status and proposed changes.

Worked with the Leadership team to provide key inputs in making strategic decisions related to Managed services cost, roles, and responsibilities.

Participate in all Agile ceremonies and drive the team for continuous delivery.

Participate in detailed feature roadmaps discussions that include action items and project targets.

Coordinate and facilitate the delivery of enterprise projects with internal and vendor teams.

Identify areas of process improvement, design and formulate to establish the new process.

Leverage in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs.

Supervised and directed onshore and offshore personnel

Ability to communicate at all levels of an organization and work well within a team environment in support of company objectives.

Dedication and hard work towards achieving the objectives and goals.

P R O F E S S I O N A L E X P E R I E N C E:

Employer : T-Mobile March 2007 – Present

Position : LER Solution Architect, SAP HR Systems, SDET, Digital Transformation & Technology

Responsibilities:

•Managing team and extract the best out of the team members by providing the right kind of motivation required in a team environment

•Extensively involved in T-Mobile and Sprint Conversion project from Day0 to Day1 and Post conversion activities on Archiving tools.

•Developing HLSD to Enable a secure compliant comprehensive toolset that provides support of legal investigations and subpoenas to ensure that T-Mobile meets all regulatory and compliance obligations to operate as a wireless service provider

•As Legal Solution Architect - Implement changes to Request Management System (RMS) to process legal demands from law enforcement agencies

•Leading the design to Implement middleware (DataHub) to receive requests from RMS, send requests to source systems, process responses from source systems and send responses back to RMS

•Worked on Pattern Designs, IDD with lead MTS architects on HR systems

•Leading Test Automation and successfully completed the Kronos, Workday, ADP and Kenexa automation using Selenium

•Led and coached onsite and offshore resources throughout the project lifecycles starting from requirement gathering sessions, design, development, testing, go-live, and post-implementation support.

•Used QC for defect Logging and for test case management

•Involved in Automation Framework Design and implementation

•Provide continuous feedback and evaluate new and alternative solutions with the vendor to enhance operational effectiveness.

•Organized daily/weekly status meetings with the team and was responsible for meeting the project deadlines.

•Working closely with the Scrum masters, Product Owners and Project PM’s to drive testing strategies that align with continuous delivery.

•Built test automation roadmap that fits in the continuous testing continuous delivery model.

•Extensive experience in Kronos work central with Payrolls, pay rule validations, accrual configurations, email notifications, exceptions, time-off request, delegation, request to cover.

•Provided recommendations for resolving defects.

•Analyze business requirements, identify improvement opportunities and provide analysis to support the design and dev.

•Involved in various key SAP Modules with special reference to Payroll (ADP), Workday, HCM, TIME Management (Kronos 8.x) Performance and Goals

•High level of professionalism with the ability to maintain confidentiality.

•Extensive work experience of Integrating SAP HR for Time and Payroll with various third parties like ADP, Workday, HCM, Kronos, Test Scripting in QC for User Stories, Updating in Rally etc.

•Work with the business to determine the best solution to help resolve problems and satisfy requirements.

•Project Management experience, including team Management, kick-off meetings, code reviews, project coordination, scheduling, testing and documentation, Project Methodology.

•Certified in ADP Vantage HCM - Payroll Processing (vILT), ADP Vantage HCM - Data Bridge, ADP Vantage HCM - Message Center Overview, Payroll Engine - Quarter- and Year-End Output Reports, Payroll Engine - Standard Output Reports, ADP Vantage HCM – Introduction, Payroll Processing - How to Best Leverage Pay Data Entry (vILT), Certified Architecting on AWS.

Employer : T-Mobile Sep '07 – Mar ‘14

Position : Test Delivery Lead (TDL, Scrum Master)

Responsibilities:

Organized weekly status meetings with the team and was responsible for meeting the project deadlines.

Led Sprint planning, Review Sessions, Scrum meetings. Developed Test Scenarios, Testcases, Test data, Test procedures, Test reports.

Expertise in developing Software Test Plans, Test Case Design, and Test Scripts based on User Requirements Specification (URS) and System Requirements documents.

Develop test strategy that aligns with the Features/Projects.

Represent QA in all phases of product development including requirement, design, construction, testing, implementation, code reviews and support.

Active role in requirements review, functional document review, Testing review and key resource for providing data for all projects to SIVR Test Team, UAT team and NOD (Night of deployment).

Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC), Defect Management Life Cycle, Software Development Life Cycle (SDLC) methodologies.

Ability to learn new technologies and challenging concepts quickly and implement them.

Excellent analytical, problem solving, decision-making and presentation skills with ability to co-ordinate activities in a fast-paced team environment.

Continuously striving to build a strong working relationship with customers in HR and other orgs to deliver products with quality.

Excellent communication, presentation and people skills including intermediate ability.

Supervised and directed onshore and offshore personnel.

TECHNICAL SKILLS:

Testing Tools : Quality Center 11.00,

Databases: Golden 32, MS SQL-Server 7.0/2000, Jmeter, TCoMatic

Internet Tools: Data Solutions, VASA, SDAT Tool, Streamline, Handset Orders

Employer : COMSYS SERVICES

Client : AT&T/Cingular Wireless July '06 – Sep ‘07

Position : Quality Test Analyst

Responsibilities:

Coordinated and executed test plan for voice switching, CSM and IVR system.

Review and edit voice switching network test plan and test report.

Responsible for working with end users to develop and gather Business Requirements and Functional Specifications for an IVR Speech recognition enhancement project. Responsible for creating Use Cases. Responsible for Test Requirements, and leading/supporting in testing triage.

Wrote Test Plans and Test Cases according to Business Specifications and design documents in Test Director.

Analyzed the business requirements and involved in the process of implementation.

Conducted needs analysis to identify system requirements and developed design assessment based on specifications identified through various meetings.

Environment: Telegence-AmDocs, Windows 98/NT/XP, Test Director, Mercury Quality Center, Oracle/SQL database, Toad, HP UNIX, JackTrack/TeamTrack, Mercury QTP testing.

Client : T-Mobile HotSpot, www.hotspot.t-mobile.com Oct '04 – June ‘06

Projects : Promotions & Content, Rate Plan Testing, Credit Card Notification

Position : QA Engineer

Responsibilities:

As a QA Engineer responsible for developing Test Plans, Test Cases and Test Data for testing the functionality on all the Hotspot Pages (e.g. https://selfcare.hotspot.t-mobile.com, http://hotspot.t-mobile.com, Login, welcome Pages and various functionality testing.

Tested National Unlimited Annual & Month to Month Rate Plan, Pay As You Go, Kodak Camera Only Rate Plan and created different scenarios connecting user for different time span; Payment Types. Verifying the successful Migration of Prepaid Card, and Day Pass to National Unlimited Annual and Month to Month.

Worked on Infra-Structure projects: Sign-Up Redesign Phase II, Credit Card Notification and T-Mobile Free Weekends projects.

Worked on the New Corporate Sign Up process changes which also involved in testing the Batch Manager Tool and Security Admin Tool.

Involved in the Regression System Testing on all the major applications, projects while T-Mobile Office moved to new building.

Environment: Mercury Test Director 8.0, Rational Clear Quest 2003, Pal Manager, AMDOCS Ensemble, Infranet Administrator Tool 6.2, SQL Enterprise Manager, SQL Query Analyzer 8.0, DameWare NT Utility, Remote Desktop Connection, Portal Admin, Security Admin, Promo Admin Tool

REFERENCES

** Excellent references available upon request **

Contact this candidate