Project Manager
Resume:
SAMPSON ADDAE, PMP®
(https://linkedin.com/in/sampson-addae-pmp®-32556257)
Postal: P.O. Box CT 5803, Cantonments, Accra.
Residential: SSNIT Block 34A, 7 Adenta, Accra.
Tel: +233*********, +233*********
E-mail: *****.********@******.***; *****.*******@*****.***; Professional Profile
Experienced managed services project manager with proven track record in delivering on network KPIs according to contractual obligations. With extensive experience in Managed Services, I have built a strong project coordination foundation in field operations. I do this by using my strong interpersonal relations skills to manage customer and other project stakeholders’ expectations. Employment History
March 2019 – Present: Optical Fiber Network Project Manager (Huawei Technologies
(Ghana) SA Limited), MTN Ghana Managed Services Project Summary of Duties & Responsibilities
Delivering fiber network operations and maintenance according to contractual obligations
Planning operational strategies and processes for fiber network delivery
Planning and managing resources for fiber operational works.
Coordinating operational works with stakeholders
Managing project communications
Managing customer expectations
Assisting procurement departments with preparation RFP/RFQ for project work.
Managing contracts with customer and suppliers.
Managing subcontractors and third party fiber networks on behalf of MTN Ghana
Dimensioning and planning of resources (human, equipment and materials) for project delivery
Preparation of SOP for fiber operations work.
Reporting on optical fiber network KPIs (cut/km, MTTR, core availability)
Preparing BOQ for fiber relocation projects
Managing of optical fiber relocation projects due to construction activities August 2012 – February 2019: Optical Fiber Network Project Coordinator (Huawei Technologies (Ghana) SA Limited), MTN Ghana Managed Services Project Summary of Duties & Responsibilities
Planning, executing, coordinating, monitoring and controlling operational activities
(preventive and corrective) on MTN optical fiber network.
Coordinating works with MTN Ghana Network Operation Centre (NOC) for performance and Field Maintenance Engineers.
Handling Fiber to the Home (FTTH) network faults.
Ensuring that fiber network Key Performance Indicators (KPIs) are met.
Liaison with government agencies (Ghana Highway Authority, Department of Urban Roads, Ghana Water Company Limited, Electricity Company of Ghana) on projects that affect optical fiber cables.
Developing and executing routine preventive maintenance programs for the optical fibre network.
Dispatching of field teams for optical fibre fault restoration 24 x 7.
Follow up on fault escalated to field team until closure of the case.
Ensuring that trouble tickets (TT) are closed after fault restoration.
Responsible for optical fibre network outages recovery procedure.
Handling plans for implementation of change requests.
Ensuring that Design Engineer updates as-built documents.
Handling optical fiber network risk assessment and advising on same.
Handling periodic dark fiber quality tests
Assisting transmission engineers in card installations, patch cord replacements and general troubleshooting as and when necessary
Conducting of OSP acceptance tests for new fiber projects
Maintaining a central database of optical fibre core utilization in the network.
Maintaining a central database for all optical fibre faults.
Preparation of comprehensive periodic CTO (Daily, Weekly, Monthly, and Quarterly) report and other special report upon request.
Regular meetings with customer and subcontractors.
Responsible for reporting in accordance with the contractual obligation.
Conducting of regular root cause analysis (RCA) of optical fibre faults.
Ensuring that subcontractor is performing in accordance with Service Level Agreement
(SLA).
Responsible for the field maintenance operation performance as per contractual KPI (eg. MTTR).
Ensuring EHS policies are adhered to by subcontractors and field engineers.
Assisting Project Manager in the planning of Resources for the operational works.
Preparing of tools (FSM, OTDR, Optical Power Meter, Optical Laser Source, Visual fault locator) checklist for field teams
August 2011 - July 2012: IT Systems Support Engineer, Huawei Technologies (Ghana) SA Limited
Summary of Duties & Responsibilities
Deploying and configuring PCs, and laptops.
Troubleshooting of local area network (LAN) connectivity issues.
Diagnosing and troubleshooting of software and hardware problems.
Joining users’ computers to the company’s domain.
Keeping records of company's IT resources
Installing and configuring software applications
Microsoft Outlook client configuration and support.
Providing desktop support to the Republic of China Embassy.
Installing and configuring network printers.
Research Experience
August 2020: Assessing the financial effect of road construction projects on telecommunication companies’ optical fiber network in Ghana. A case of MTN. May 2011: Using RFID in Ghanaian Public University Libraries. Case Study: UCC Library Education
August 2019 – August 2020: MSc Project Management, Kwame Nkrumah University of Science and Technology
August 2007-May 2011: BSc. (Hons) Computer Science (Second Class Upper Division), University of Cape Coast, Ghana.
September 2002-June 2005: Senior High School (Senior Secondary School Certificate Examination, SSSCE), Juaboso Senior High School
Professional Qualification
Project Management Professional (PMP®) #2862133
Professional Skills
Business and requirements gathering and analysis, stakeholder and communication management, Negotiation and resource management, Risk and quality management, Cost and Schedule management, Procurement and contract administration, leadership, Interpersonal and and project management skills
Computer Skills
Computer literate and proficient in Microsoft Office Suite (MS Word, MS Excel, MS Powerpoint, MS Visio, MS Project).
Awards & Honours
Huawei Technologies (Ghana) SA Limited “Outstanding Staff” Award 2015
Huawei Technologies (Ghana) SA Limited “Future Star” Award 2014 Professional Membership
Member (#6558654), Project Management Institute (Ghana Chapter) REFEREES
1. Mr. George Akrofi Yirenkyi
Fibre MS Manager, Huawei Technologies (Ghana) SA Limited Email: ******.******.*********@******.***
Contact: +233*********
2. Mr. Lawrence Ofosu-Gyan
Consultant, Transmission Planning MTN Ghana
Email: ********.*****-****@***.***
Contact: +233*********
3. Mr. Elliot Attipoe
Lecturer (Department of Computer Science & Information Technology), University of Cape Coast, Ghana.
Email: ********@***.***.**, **************@*****.*** Contact: +233*********
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