Customer Service
Resume:
CONTACT
****************@*****.***
**** ****** ***** **** *******, MD, 20677
EDUCATION
COLLEGE OF SOUTHERN MARYLAND
GPA: 3.7
La Plata, MD
Associates Nursing Candidate (Expected graduation Jun 2025)
SOUTHERN MARYLAND CHRISTIAN ACADEMY
GPA: 3.5
20677, MD
High School Diploma (May 2009)
EXPERIENCE
JEWELRY SALES ASSOCIATE
Macy's, Waldorf, MD / Mar 2019 - Jan 2021
•Greet customers and ascertain what each customer wants or needs.
•Describe merchandise and explain use, operation, and care of merchandise to customers.
•Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
•Compute sales prices, total purchases and receive and process cash or credit payment.
•Answer questions regarding the store and its merchandise.
TANNING CONSULTANT
Palm Beach Tan, Waldorf, MD / May 2016 - Jan 2018
•Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
•Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
•Check to ensure that appropriate changes were made to resolve customers' problems.
•Determine charges for services requested, collect deposits or payments, or arrange for billing.
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AMANDA KUBALA
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