ALEXANDER NEDYALKOV
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EDUCATION
DECEMBER 2020
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATIONS, FINANCE UNIVERSITY OF NEVADA, LAS VEGAS
EXPERIENCE
NOVEMBER 2015 – SEPTEMBER 2020
PRODUCT ADIVSOR, MICROSOFT
• Gained experience in strong verbal, written, and interpersonal communication with customers and varying levels of management within and out of the organization
• Maintained product and service knowledge to ensure customer and employee satisfaction
• Assisted customers with a variety of stated and unstated needs to contribute to the customer’s needs and achievement of the store, company, and personal goals JANUARY 2017 – OCTOBER 2017
BUSINESS EXPERT, MICROSOFT
• Worked to deliver solutions to businesses when presented with a variety of needs
• Maintained professional communication via email, phone conversations, and in person meetings during and after partnership
• Prepared and executed follow-up business plans and knowledge with store management SKILLS
• Fluent in Bulgarian
• Software, Hardware, Cloud Training - Microsoft
• Office Suite (Microsoft Excel, Outlook CRM,
Microsoft PowerPoint, and more)
• Proficient with Tableau
• Critical thinking, creative problem solving,
applied analytics
• Ability to work and deliver results in a fast-
paced, ambiguous environment
• Proficient with CRM databases