JUSTINE KIPNGETICH
(IT Specialist)
Contact
**************@*****.***
Personal Profile
I am a dedicated and organized individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.
Career Objective
Seeking a position in to utilize my IT skills and abilities and achieve professional growth while being resourceful, innovative and flexible. To contribute to a positive work environment while learning and applying work expectations.
Professional Certification
African Advanced Level Telecommunications Institute (AFRALTI), Nairobi
(2020)
Cisco Certified Network Associate (CCNA) – Routing & Switching
Certification
United Nations Office of Disarmament Affairs
(2020)
Cyber diplomacy
Certification
CISCO Networking Academy
(2020)
Introduction to Internet of Things
Certification
Introduction to Cyber Security
Certification
Lenovo Training Academy
(2018)
Storage (SAN & NAS)
Certification
Advanced Security with Lenovo
Certification
Think Centre Tiny/AIO/TIO
Certification
CompTIA A+ Proficient
Education
Kitale National Polythecnic (Kitale)
(2019 – ongoing)
Diploma in Information and Technology Communication
Diploma
Cambridge Universal Collage (Eldoret)
(2015 – 2017)
Diploma in Health Records
Diploma
A.i.c Tapsagoi High School
(2010 – 2013)
Kenya Certificate of Secondary Education (KCSE)
Certificate
St.Columbans Primary School
(2001 – 2009)
Kenya Certificate of Primary Education (KCPE)
Certificate
Work Experience
IT Presales Consultant – Timeline Africa, Nairobi
(1st August 2018 – 30th August 2019)
Member of IT sales team helping customers draw requirements and select correct Enterprise products and services. These products groups are Sophos (firewall), Dell EMC, HPE, Cisco and Meraki.
Responsibilities;
Interacting with multiple clients to create technology specifications from their business issues/requirements.
Responding in writing to customer technological requirements.
Monitoring and managing the technical pre sales environments.
Maintaining up to date product knowledge in both hardware and software i.e. servers, storage firewalls networking devices.
Building and maintaining a network and up to date specific industry or product deep knowledge.
Presenting and demonstrating technology solutions to clients in meetings, workshops and conferences.
Setting up POC (proof of concept) at the client site together with other Tech consultants.
Telesales: Marketing Technological solutions and services over the phone or web conferencing.
Duties:
Providing information regarding technology product/service in an engaging manner.
Asking questions to understand customer technical requirements and close sales.
Managing, tracking and following up on leads by calling them.
Updating contacts database regarding sale call leads and conferences i.e. Agilecrm
Generating and qualifying leads from cold calling. Intern (Country Outreach Tech Innovation Unit) UNEP, Nairobi
(8th January – 13th July)
Coordination of Environment Live Technology site by carrying out specific duties in relation to it.
Responsibilities;
Writing well designed testable, efficient code by using best software development practices.
Creating website layout/user interface by using standard HTML/CSS.
Creating and maintaining software documentation.
Being responsible for maintaining, expanding and scaling the site.
Cooperating with other web designers to match visual design intent.
Staying plugged into emerging technology trends and applying them into operations and activities.
Assisting in updating application development policies to ensure that all future applications meet the latest technical requirements. Achievements at Unep
Designed info graphics document for the fourth session of the United Nations Environment Assembly.
Creating backup of the GIS web map id’s from windows server to Linux server as a disaster recovery plan.
Participation in the Unep live interface/content proposals with the design team. ICT Assistant Orion Nebula Limited, Nairobi
(4th January – 30th November 2017)
Worked in the ICT department as IT assistant and web developer. Duties included;
Computer hardware and software configuration by ensuring the hardware in place meets the standard software requirements in terms of resource utilisation.
Help desk and and technical support to users hardware and software related issues.
Providing orientation and guidance to users on how to operate new software and computer equipment.
Organising and scheduling upgrades and maintenance without deterring others from completing their tasks
Identifying computer or network equipment shortages and place orders.
Part of the web developer’s team in charge of company’s website. Achievements at Orion Nebula Ltd
Designed developed and implemented the company’s website together with the developer’s team in both front end and back end.
Front end tools: HTML, CSS, JAVASCRIPT.
Back end tools: PHP LAMP (Linux apache MySQL).
Website URL: orionnebulaltd.co.ke
Intern United states International University (usiu-Africa), Nairobi
(September – November 2015)
Duties and responsibilities assigned included;
ICT Service desk and support – data backups and transfers, software installations, formatting and restoring workstations.
Configuring organisational emails for the users.
Preparing and managing presentation rooms and their equipment.
Maintaining records and logs of repairs and fixes and the maintenance schedule.
Install and configure appropriate software and functions according to specifications.
Setting up work stations and necessary peripheral devices to it. Skills
Technical skills obtained include;
Installation and configuring of routers and switches.
IP addressing, administrating subnets and various routing models.
Sound knowledge of WAN technologies such as PPP, Framerelay, dedicated T1s, ISDN and Routing Protocols: OSPF, EIGRP, IGRP, RIP and RIPv2.
Setting up Serial and Ethernet Interfaces.
Router IOS Backup and Recovery. Routing Protocol Configurations., Switching, Standard Access-list, Extended Access-list and Vlans Configurations.
Sound knowledge of OSI 7 Layer Model, TCP/IP, DNS, DHCP, TFTP.
Troubleshooting of networking equipment across multiple sites.
Support services for password recovery for network devices using system configuration registry.
Mitigation of security vulnerabilities and threats.
Competency in standard PC computer service such as troubleshooting computers, hard drive installation and support, networking fundamentals, work with different operating systems, disaster recovery and virus control and maintain computers.
Help desk and tech support.
Installation and configuration of software and hardware.
Dealing with technical questions from users.
Organizing and scheduling upgrades and maintenance so that others can continue working uninterrupted.
Maintaining records of repairs, fixes, and maintenance.
Setting up user accounts and profiles and following company guidelines. Awards
AMREF Kenya, Nairobi
(2/05/2015)
Leadership, personal branding, positive attitude, effective communication and public relation skills.
Boys to Men Mentorship program, Camp Mara
(2011)
Realising real manhood through experiential and individual mentoring. (Health masculinity) Strength
Self-starter
Team work
Open minded
Time oriented
Critical thinking
Hobbies & Interests
Networking and interacting with people
Surfing the web for new ideas and information.
Travelling and exploring places.
References