Customer relations and Management

Jame Mark P. Estrada

E-mail: ***************@*****.***

Contact Number: +639*********

Provincial Address: 62 Sitio Nanbacuran, Brgy. Catablan Urdaneta City Pangasinan

PROFILE

I am hardworking, energetic, tenacious and committed to any work assignment. Despite not being able to graduate from college yet, I know I can deliver exquisitely any task that is given to me because I am willing to go the extra mile just to make sure that I have done my job properly.

PERSONAL INFORMATION

Birthdate : December 7, 1995

Age : 25

Height : 172.72cm

Weight : 55Kgs

Civil Status : Single

Nationality : Filipino

Religion : Roman Catholic

EDUCATIONAL BACKGROUND

PRIMARY

Calasiao Central Pilot School (2004 – 2009)

Calasiao, Pangasinan

Mother Lourdes Learning School (2004 – 2008)

Nalsian Calasiao, Pangasinan

SECONDARY

Mother Lourdes Learning School (2008 – 2009)

Nalsian Calasiao, Pangasinan

St. Joseph School of Fairview Inc. (2009 – 2012)

Phase 8 North Fairview, Quezon City

TERTIARY

San Sebastian College – Recoletos Manila (2012 – 2013) Bachelor of Science in Accountancy

Recto Ave., Manila

University of Pangasinan

Bachelor of Arts in Political Science (2013 – 2014) Arellano St., Dagupan City Pangasinan

SEMINARS ATTENDED

Orientation for Certified Accounting Technician

Examination I

San Sebastian College – Recoletos Manila (2012)

WORK EXPERIENCE

Teleperformance (SM Fairview)

Customer Service Representative

November 2014 – February 2015

TeleTech (Novaliches)

Customer Service Representative

March 2015 – July 2015

The Net.Com

Front Desk Representative

July 2015 – August 2015

North Care Contact Center Inc. Pangasinan

Customer Service Representative

June 2016 – August 2016

American Allied Contact Solutions

Trainer / Team Leader / Operations Manager

February 2018 – September 2019

CHARACTER REFERENCE

Jojean C. Castro

Human Resource Manager

American Allied Contact Solutions

Rexel C. Meneses

President

American Allied Contact Solutions

Severino Q. Tuazon

Barangay Captain

Poblacion East Calasiao Pangasinan

SKILLS

I have good communication skills and fluent on both Filipino and English in oral and written works. I am Microsoft literate and have above average technological know-how. I have a pleasing personality, which makes me capable of basic sales and customer service. Other than that, I am generally interested in computers and anything related to it. I believe it is also a skill to be flexible and adaptable to any working conditions.

I certify that the above mentioned information has been accomplished in good faith, verified by me to the best of my knowledge and beliefs as true and accurate.

Jame Mark P. Estrada

Applicant

Contact this candidate