Engineer Software
Resume:
Lovet Epwene Metuge
Smyrna, GA. 30080
Tel: 470-***-****
**************@*****.***
Objective
Highly experienced IT Support professional with proven experience of putting expertise to practice. Having worked with a number of reputable companies and having outstanding interpersonal and communication skills, I have the willingness to learn and grow both personally and professionally. I am looking for a position in a company the needs and values quality technical support to its services/clients.
Work Experience
Onshore-Offshore Maritime (STCW) Safety Training Centre – NOIAA) 2017 – November 2020
IT Engineer/Chief of Operations
Observed maintenance schedules for equipment.
Contacted companies and vendors for replacement components.
Established voice and data networks.
Installed telecommunications equipment, routers, switches, and multiplexors.
Verified service by testing circuits, equipment and alarms.
Maintained customer rapport by listening to and resolving concerns.
Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office.
Diagnosing and fixing network problems and hardware or software faults.
Managing backups of servers, in case of data loss
Keeping a record of issues and faults along with solutions, for future reference managing backups of servers, in case of data loss
Keeping a record of issues and faults along with solutions, for future reference.
Maintained inventories of hardware and software
Setting up and installing new computers, networks and software
Internships
Divine Mercy Radio June – July 2011
Intern
Use computer software to edit audio and video recordings
Maintain equipment to ensure that it functions properly
Install and operate all equipment, such as audio mixing consoles, media control systems, oscilloscopes, frequency analyzers, and satellite receivers, used to broadcast radio programs.
Worked with engineers to test and integrate new systems.
CAMTEL June – July 2012/2013
Telecommunications Intern
Investigating and resolving customers' complaints in a timely manner.
Performing diagnostic testing on problematic telecommunications systems to identify and resolve various technical faults.
Evaluating customers' needs and installing telecommunications systems that best meet those needs.
Checking all wiring work done to ensure that there are no exposed cables.
Running and splicing cables and installing equipment such as routers, switches, fire-suppression systems, alarms, and more.
Education
University of Buea 2013 – 2016
Bachelor of Technology in Computer Engineering
National Advanced School of Post and Telecommunications, Yaounde 2010 – 2013
Telecommunications Technician Diploma
Bilingual Grammar School Molyko, Buea 2008 – 2010
General Certificate of Education, Advanced Level
Bilingual Grammar School Molyko, Buea 2003 – 2008
General Certificate of Education, Ordinary Level
Areas of Expertise
Mobile Radio Communication
P.A.B.X Installation
Signaling in Telecommunication
Transmission
Propagation and Antenna
Database Administration
Switching and Digital Switching
Engine Maintenance (HEAT Engine)
End User Support
System Backup
Network installation
Skills and Competences
Excellent troubleshooting skills
Excellent computer skills
Languages (Can communicate in both English and French)
Excellent communication, coordination and organizational skills
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects
Strong communication, analytic and problem-solving skills
Contact this candidate