Front Office Operator
Resume:
JASCHA B. MORALES
PROFILE
Seek to work in an environment that will challenge me further, while allowing me to contribute to the continued growth and success of the organization. Obtain a position that will provide me the ability to apply my skills, knowledge and work experienced to a growing industry.
SKILLS
●Guest Service
●Reservations
●Microsoft Office
●Adaptability and Flexibility
●Time Management
●Knowledge in operating Opera System
EMPLOYMENT HISTORY
April 12, 2019-Present
Telephone Operator • Hotel 101 Manila • Currently employed
>Answer inside and outside calls
>Provides information’s about hotel services to guests
>Logs all wake-up call requests
>Transferring calls and directs them to guest rooms through the telephone console or to hotel personnel or departments
February 05, 2018- March 10, 2019
Counter Attendant • SM Bowling MOA • Resigned
>Answer telephone calls
>Assist with lane set-up, shoe rental and ball selection
>Assign open lanes, lockers or billiard table to customer; maintain a reservation list when busy
>Operates conqueror and POS system
April 11, 2016- May 28, 2016- 300 HRS
Travel Agent • Lucky Day Travel & Tours • Complete
>Book transportations, make hotel reservations and collect payments/fees
>Enter data into our software and maintain client’s files
>Use promotional techniques and prepare promotional materials to sell itinerary tour package
EDUCATIONAL ATTAINMENT
Far East Asia Pacific Institute of Tourism Science and Technology Tanza Cavite, Philippines (2015-2017)
●Tourism and Travel Management
Amaya School of Home Industries Sahud-Ulan Tanza Cavite, Philippines (2011-2015)
●High School Diploma
Amaya Elementary School Amaya 2 Tanza Cavite, Philippines (2011-2015)
●Elementary Diploma
REFERENCES
●Raymond John Marquez
Hotel 101-Manila
Front Office Supervisor
●Anne Chalette Paras
Hotel 101-Manila
Front Office Supervisor
I hereby certify that all the information above is true and correct to the best of my knowledge
Jascha B. Morales
Lot 36 A. Soriano High-way Brgy. Amaya 2 Tanza, cavite 4108
*************@*****.***
PERSONAL INFORMATION
Age: 21
Birthdate: March 27, 1999
Nationality: Filipino
Height: 165 Cm
Weight: 55 Kg
Languages: English • Tagalog
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