Office Assistant Medical
Resume:
Phyllis A Pickens
865-***-**** ************@*****.***
Industry Knowledge & Experience
Working Knowledge in the following computer systems: Healthport, SRS, NExtgen, Word, ECW, Paradigm, Touchchart, New Kronos, Citrix Medical Records: Filing charts, pulling charts, scanning documents into charts, coding ER records, data entry, assemble and analyze records, processing and faxing dictations, microfilming Front Office
Appointment scheduling and rescheduling, Multi-Phone line systems, routing phone calls, faxing, processing mail, checking patients in/out, ordering tests, completing patient referrals, data entry/patient information Employment History
Allergy Associates – Knoxville, Tennessee
Customer Service Assistant
Front desk and customer service. Duties included Appointment scheduling and rescheduling, Multi-Phone line systems, routing phone calls, faxing, processing mail, checking patients in/out, ordering tests, completing patient referrals, data entry/patient information.
U.S.E.T. – Knoxville, Tennessee
Patient Services Representative
Assist patients in obtaining services, scheduling, answering phones, faxing documents, patient/data entry into office software.
Dr. Dean Turner – Knoxville, Tennessee
Receptionist
Answered inquiries and provided information to the general public, customers, visitors, and other interested parties regarding activities conducted at our business and medical facility. Henry General Hospital – Stockbridge, Georgia
Medical Records Analyst
Filing and pulling charts, processing dictations, assembling charts, adding documentation and updating, assisted with discharge charts, coding ER records, primary and secondary analysis for completion of charts. Education and Training
Dekalb Community College – Vocational School Certificate (ICD 9 Coding) Clayton Junior College – Vocational School (Business) Morrow Senior High School – High School Diploma
Occupational Licenses and Certificates
Medical Office Assistant
Phyllis A Pickens
865-***-**** ************@*****.***
References
Dean Turner, M.D.
Laurel OBGYN
Business reference known for 20 years
Connie Wright
Urology Specialist of East Tennessee
********@*****.***
Business reference known for 10 years
Joyce Jones
Urology Specialists of East Tennessee
*********@*****.***
Business reference known for 10 years
Denise Stansberry
University of Tennessee – Nutrition Department
********@***.***
Personal reference known for 20 years
Danielle Bailey
Seymour Medical Center
Personal reference known for more than 20 years
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