Desktop Support Customer Service
Resume:
Yekaleyaw Bryant
Covington, KY
**********@*****.***
#readytowork
Work Experience
IT Technician
Conduent - Covington, GA
February 2019 to Present
I troubleshoot tech issues with mobile phones.
Customer Service Representative
Sykes Work@Home - Covington, GA
August 2016 to February 2019
Assisted customers with product questions. Purchases and address changes and membership issues Bojangles crew member
Bojangles' Restaurants, Inc - Lithonia, GA
April 2012 to June 2012
IT Technician
Education
Ged
Eddy long church
Ged in None
Eddy long churche - Lithonia, GA
Skills
• Desktop Support
• Help Desk
• Software Troubleshooting
• Technical Support
• Mac OS
• iOS
• Windows 10
• Android
• Operating Systems
• Customer Service
Assessments
Technical Support — Familiar
May 2020
Performing software, hardware, and network operations. Full results: Familiar
Customer Focus & Orientation — Proficient
May 2020
Responding to customer situations with sensitivity Full results: Proficient
Basic Computer Skills: PC — Expert
May 2020
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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