Information Technology

Nathan Adams

Derry NH, ***** 706-***-**** *********@*****.*** www.linkedin.com/in/nathanadams82

IT Professional

Versatile, forward-thinking, and goal-oriented technical professional with an extensive background in the installation, configuration, and administration of various systems and networks. Skilled in the analysis, identification, and mitigation of risks that impact enterprise systems. Collaborative communicator able to forge solid relationships with partners and build consensus across multiple organizational levels focused on the achievement of operational excellence and efficiency.

CORE COMPETENCIES

Testing, Troubleshooting & Debugging

Resource limited improvisation

Project Management

Software and Solutions Implementations

Vendor/Partner Relationships

End User Support/Help Desk

Hardware Repair/Installation

IT Optimization

EDUCATION AND QUALIFICATIONS

Bachelor of Science in Computer Information Technology (2020)

Southern New Hampshire University

President’s List • Minor: Language and World Culture

Relevant Coursework: Integration & App, Applied Data Structures & DB, Architectural Installation, Foundations of App Development, Business Info Technology, Computer Platform Technologies

Technical Proficiencies

Windows • Mac Operating Systems • Lightroom • Microsoft Office Suite • Databases • Software Solutions

PROFESSIONAL EXPERIENCE

IT PROJECT SOLUTIONS June 2015 – June 2017

Project Team Leader

Managed the installation, upgrade, and administration of a diverse portfolio of solutions spanning a national customer base. Provided strategic leadership and guidance in project planning, coordination, and performance. Coached and mentored a cross-functional team on project objectives and best practices. Defined project issues, teams to manage, and tracked progress. Identified and remediated key technical issues. Cultivated sustainable client relationships through effective communication and delivery of quality of outcomes. Oversaw the replacement of firewall systems and upgrade efforts of IP registrations. Leveraged partnerships and resources with Honeywell and Fujitsu to remediate client solution issues. Facilitated staff training on system installation, configuration, and administration practices.

Successfully updated systems across 150+ Kroger locations.

Decommissioned legacy systems and installed new display solutions for 200+ FedEx locations.

TARGET Spring 2018

Mobile Technology Project

Served as a contributing member of a dynamic team executing a comprehensive SWOT and market analysis effort to gain insight on competitive intelligence and market position. Analyzed various competing mobile applications to identify and document issues and areas of weakness. Recommended competitive advantage actions for e-Commerce channels.

Additional Experience

Signal Support Systems Specialist MOS - United States Army • Co-Owner/Project Manager - NC Nomad LLC

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