Zunera
Khan
Experience
July **** – Till Date
Flight Attendant - Indigo Airlines
Inspected interior of aircraft prior to, during and after flights to make sure emergency equipment was in place
Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers Maximized storage space by directing passengers in correct ways of stow luggage in overhead compartments and under seats
Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
Maintained high standard of cleanliness and personal appearance to promote sense of professionalism and passenger confidence in crew Reassured and comforted passengers during turbulent flights and unavoidable delays
Operated in compliance with all airline and federal aviation regulations to ensure complete compliance with safety and security procedures Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats
Answered passengers' questions and provided solutions to issues arising during flights
Maintained firm yet positive attitude when dealing with distressed passengers, working to provide information about connecting flights, calm fears and provide secure environment
Supervised unaccompanied minors during flights
Administered first aid to passengers experiencing medical emergencies Education
Dev Memorial Public School, UP, India - HSSC
H.No – 2/1, 2nd cross, SSA
Road Hebbal, near
Acharya College of
Nursing
Bengaluru, 560032
*********@*****.***