Virtual Assistant

Attentive, hardworking, and a helpful team member, with positive energy, and a special focus on detail. I pride myself in my ability to quickly establish connection and rapport with people, achieve the results that matter, my discipline and hardwork, and most importantly leave people with a happy smile.

Highlighted Skills

●Very fast and willing learner

●Listening and clear communication in writing & speaking

●Reliable and team supportive

●High endurance and energy

●Technology savvy

●Always on time, organized

●Radiant positive attitude

●Multilingual

Work Experience

April 2016 - January 2017

Overwaitea Food Group - Save on Foods General Clerk, Burnaby B.C.

- Customer service, going the extra mile and ensuring their satisfaction, answering questions, pointing out an item, guiding them around the store, etc.

- Retail cashier at a busy location. - Maintaining produce section, wrapping flowers, grocery, facing and stocking shelves with products.

February 2015 – November 2015

Team Liquid – Live-in Team Coach, Santa Monica, California

- Living in team house with team members, managers, and owner, establishing and maintaining a positive, motivating, healthy team environment for a professional League of Legends team.

- Setting long term strategy, planning conscious practice and ways of learning for my team.

- Managing and scheduling team practice and preparing the team for live competition.

2013 February – 2016 September

Self Online Business - Entrepreneur, Manager, and Gaming Account Ranking Booster

- Setting up landing page for customers who are interested in buying premium services.

- Hiring a team of highly skilled players, managing deadlines, and pay cheques.

- Customer relations, negotiating high price deals with customers, responding to questions, concerns, or complaints.

May 2013 – Present

Private League of Legends Coach, Burnaby B.C.

- Working 1 on 1 with clients, helping solidify their goals and vision. - Provide analysis evaluating their strengths and weaknesses, and giving expert feedback.

- Designing a simple and effective plan for them to develop their skills and practice optimally to achieve their desired goals.

2013 June – 2013 September

Labour, Burnaby B.C.

- Working and helping out on construction sites.

- Loading and unpacking commercial trucks.

- Arranging items in a warehouse.

2012 March – 2012 May

Shaw T.V., Vancouver B.C.

- Assisting infield camera crew, shooting fillers for shaw t.v., professional video editing.

Data Entry, Live Trails.

- Enter trail data all around B.C. such as distance, elevation, location, etc. from books and the web, into the website.

Education

Management of Arts and Entertainment - Capilano University 2017-2019

-Planning and advancing events, coordinating with artist managers and agents, setting up budget and technical timelines.

-Managing events front of house and backstage, and having reports every step of the way to hand in.

-Communicating and liaising with artists, managers, and internal staff in environments where people can be very sensitive and need understanding on a personal level.

-Promotions and marketing online through social media and websites, as well as physically through posters, flyers, ads, and writing press releases.

-Volunteer recruitment, management, and appreciation.

-Projecting budgets, structuring cash flows, basic accounting.

High School Diploma June 2012 Alpha Secondary School – Burnaby, BC

Serving it Right certified

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