Cash Handling Customer Service

Jennifer Tapscott

Independence, MO *****

****************@*****.***

816-***-****

Previous customer service and hotel experience. Experience with night audit and also with OPERA PMS, Fosse, OnQ and Holidex reservations

Authorized to work in the US for any employer

Work Experience

Night Auditor/Front Desk Clerk

Staybridge Suites - Overland Park, KS

September 2019 to Present

run night audit reports and procedures, helped open the property, built the floor plan in opera, made the fail safe keys, and set up the hotel for operation. Email corporate various audit reports and make sure daily revenue balancing is done nightly

Night Auditor

Hilton President Kansas City - Kansas City, MO

November 2018 to June 2019

Responsible for night audit reports, cash handling, reservations, etc. Night Auditor

Aladdin Holiday Inn - Kansas City, MO

March 2017 to November 2018

night audit- running reports, customer service, cash handling, reservations, etc Night Auditor

Marriott country club plaza - Kansas City, MO

January 2016 to January 2017

Responsible for night audit reports, cash handling,customer service etc Assistant Front Office Manager

aladdin holiday inn

2013 to 2015

Education

Some college

Skills

• Opera PMS (4 years)

• Pms (1 year)

• Marsha (2 years)

• Fosse Property management (2 years)

• Marriott rewards (3 years)

• microsoft office

• outlook

• receptionist

• management

• filing

• Front Desk

• Guest Service

• Opera

• Cash Handling

• Customer Service

• Scheduling

Certifications and Licenses

Driver's License

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