GERALDINE WILLIAMS
**** ****** **** **** **** Whitakers, NC 27891
Phone: 252-***-****
Email: ************@*****.***
SKILLS
•Dedicated team player
•Managing automated systems
•Meticulous attention to detail
•Substitute teacher coordination
•Routing packages
•Multi-line phone systems
•Customer service orientation
•Administrative operations
•Appointment scheduling
•Inventory supplies
•Sensitive material handling
•Self-directed
•Professional and mature
•Sorting packages
•Scheduling and calendar management
•Mail management
•Detail-oriented
EXPERIENCE
08/2012- 03/2021 Administrative Assistant
Rocky Mount Preparatory School - 3334 Bishop Road Rocky Mount, NC 27804
Managed the receptionist area, greeted visitors and responded to telephone, electronic, and in-person requests for information, made copies, sent faxes and handled all incoming and outgoing correspondence
Answered inquiries concerning standardized policies, procedures, and regulations.
Assisted less experienced staff with managing daily assignments.
Handled all media and public relations inquiries.
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Coordinated schedules and monthly calendar obligations, scheduled meetings, appointments, and travel.
Communicated with contractors and vendors to place and receive orders, requested maintenance services and delivered instruction on behalf of office management, served as central point of contact for all outside vendors
Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets, and imaging documents.
Managed and controlled office supply inventory by restocking supplies and producing purchase orders.
Planned meetings and prepared conference rooms.
Walked visitors to personnel and meeting locations.
Dispersed incoming mail to correct recipients throughout the office.
Directed clients to appropriate personnel to address and resolve concerns complaints, or answer account-related questions.
Coordinated finding substitute teachers for absent teachers. 08/2012-Current Substitute Teacher
Rocky Mount Preparatory School - 930 Eastern Avenue Nashville, NC 27856
• Kept classroom safe, organized, and clean.
• Oversaw pop quizzes, material exams, and standardized tests.
• Used diverse technologies to help students grasp materials and enhance overall education.
• Directed group activities to promote immersive play-based learning.
• Contacted principal's office to handle safety and disciplinary problems.
• Observed and documented behaviors and actions.
• Kept youth safe and secure at facility and in public. EDUCATION AND TRAINING
High School Diploma
Pine Forest High School - Pensacola, FL
ACTIVITIES AND HONORS
U.S. Army 1980-1989 Honorable Discharge
Managing the Front Desk SkillPath Certificate
Active Shooter Training Certificate