Jacqueline Navarro

**** *. ********** ***.

Chicago, Illinois 60651

Phone 773-***-****

E-mail adkwbb@r.postjobfree.com

I believe my experience and solid record of achievement make me an ideal candidate for a position within your company. I am particularly interested in acquiring a position that would allow me to exercise and enhance my professional skills.

I originate from an array of knowledge, and if provided the opportunity, will be an incredible asset to your company. I work extremely well with others and recognize the value of teamwork, critical thinking and differing personalities in a work environment.

Enclosed you will find my resume, detailing my work experience, educational background and qualifications. I am available for a personal interview at your earliest convenience, to discuss my interests and other pertinent matters in further detail.

Please feel free to contact me via email or telephone if you require any further information, and my sincerest thanks for your time and consideration.

Best regards,

Jacqueline Navarro

REFERENCES UPON REQUEST

Jacqueline Navarro

1030 N. Leamington Ave.

Chicago, Illinois 60651

Phone 773-***-****

E-mail: adkwbb@r.postjobfree.com

OBJECTIVE

I am seeking a position where I can utilize my skills, develop accordingly, and acquire knowledge through hands on experience within a company that offers stability, and professional growth.

QUALIFICATIONS

I am an independent, self-motivated, individual whom gravitates to tackling new tasks and challenges. While I possess professional, articulate communication and interpersonal skills in the English and Spanish languages, my best qualities can be attributed to eliciting a trustworthy, honest, responsible and reliable hard-worker who gets along with anyone in a chameleon-like manner.

WORK HISTORY

Transportation Security Officer (TSO)

Transportation Security Administration

10000 Bessie Coleman Drive

Chicago, Illinois 60666

May 2011 – Present

As a Transportation Security Officer (TSO), my primary duties and responsibilities are outlined as securing the safety of air travel by utilizing various equipment and certifications, ranging from physical searches of person, and property, to ensure no prohibited or dangerous items, weapons or incendiaries are allowed onboard aircrafts. To accomplish, I apply the following certifications:

●X-Ray screening

●Physical Property searches

●Pat-Downs

●Exit Lane Monitor

●Advanced Imagery Technology (AIT) body scanners

●Walk-Through Metal Detectors (WTMD)

●Hand-Held Metal Detector (HHMD)

●Explosive Trace Detection (ETD)

●Travel Document Checker (TDC)

●Individuals With Disabilities (Pat-Downs)

The aforementioned items are skills applied that accompany a mastery of the Standard Operating Procedures (SOP). By combing through various persons and property, I implement Threat Detection training, Risk-Based solutions and critical thinking on a routine basis, securing the travel and commerce of the public. I also regularly undergo recurrent Online Learning Center (OLC) courses as it relates to Behavioral Detection, Preventing Workplace Violence, Anti-Harassment, and various other skill sets.

Inspector/Housing Specialist

The Chicago Housing Authority

September 2003 - September 2010

As a Housing Specialist, I conducted general clerical and receptionist duties, including but not limited to:

●Filing

●Answering telephones

●Photocopying

●Typing

●Faxing

●File management (routing, retrieval and replacement)

●Assist patrons

●Data entry

As an Inspector, my duties and responsibilities included, but were not limited to:

●Reviewing data/codes (inspection outcomes, work orders, rent amounts, etc)

●Update/merge information to master file(s) as necessary

●Manage purchase orders for office supplies

●Review/evaluate submitted documents

●Manage waiting list(s)

●Calculate tenant payments

●Determine tenant eligibility for assistance

●Prepare Briefing presentation packets for briefings

●Assist in intake area

●Process applicant paperwork

●Respond to visitor inquiries (phone, mail, etc)

●Manage files and logs

●Prepare/generate reports

●Provide assistance to callers, visitors, and other staff members

●Prepare letters, memoranda, and other communication/reports

●Telephone routing

●Mail/fax management

●Process correspondence

●Inspect units for compliance

●Request Third-party verifications

All duties were performed in accordance with Authority policies and exceeded applicable job-related Housing and Urban Development (HUD) performance standards.

Bookkeeper/Computer Room Department Lead,

Home Depot

March 2003 – September 2003

As a Bookkeeper, my primary responsibilities were to manage the checks and balances of all cash drawers. At times, if any discrepancies were present, I was tasked to investigate, resolve and reprimand, if necessary. These duties also included management of payroll.

As a Computer Room Department Lead, I was considered a subject matter expert responsible for detailed logging of all equipment maintenance, repairs and servicing. I was also tasked with maintaining all computer systems throughout the store, as well as providing assistance with patrons, if/when needed.

EDUCATION

DeVry University

Major: Computer Information Systems (CIS)

Grade Point Average (GPA): 4.0

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COMPUTER SKILLS

Proficient in Microsoft Office applications such as:

●Microsoft Excel

●Microsoft Outlook

●Microsoft PowerPoint

●Microsoft Word

I am also proficient with Apple Operating systems, such as Mac and Safari.

Currently, I possess over twenty (20) years of experience working in office settings and with associated equipment.

REFERENCES UPON REQUEST

Contact this candidate