Charles Ellison

Peekskill, NY *****

adkw39@r.postjobfree.com

646-***-****

To obtain a position offering growth and advancement. Authorized to work in the US for any employer

Work Experience

Service Center Manager

Valvoline Instant Oil Change - Ossining, NY

October 2016 to Present

Preforming preventative maintenance on vehicles, scheduling, interviewing, upsell, meeting budget and sales goals, managing the day to day business and store upkeep, customer service. Became assistant manager in under one year with the company and earned service center manager position in under 3 years.

Independent Contractor

pcf inc - Yorktown Heights, NY

October 2014 to January 2017

Roadside Assistance Technichian

Lightning Roadside Inc - Levittown, NY

December 2011 to March 2012

Carpenter Apprentice

Woods Construction Co - Mount Vernon, NY

May 2011 to August 2011

Carpenter Apprentice

24/7 Construction - Tarrytown, NY

December 2010 to February 2011

Carpenter Apprentice

LLF Construction Services, INC - Valhalla, NY

November 2010 to December 2010

Carpenter Apprentice

Hughes Drywall Co - White Plains, NY

July 2010 to September 2010

Sales Associate

Toys R Us - Jefferson Valley, NY

October 2008 to December 2008

Northern Respiratory Specialist

Intern - Peekskill, NY

May 2008 to June 2008

Housekeeper

Phelps Memorial Hospital Center - Sleepy Hollow, NY April 2008 to May 2008

Tax Preparer

Liberty Tax Service - Somers, NY

January 2007 to March 2007

Collector

Immediate Credit Recovery Inc - Wappingers Falls, NY June 2006 to September 2006

In- Store Representative

News America Marketing

June 2004 to March 2005

Senior Sales Associate/ J.R. Manager

Pre Paid Legal Services Inc

July 2004 to November 2004

Mentor( Volunteer)

YouthLink @ Church of the Revelation

January 2002 to April 2004

Education

BS in Music Industry and Technology

Mercy College - Dobbs Ferry, NY

2014 to 2018

Medical Assisting

Sanford Brown Institute - White Plains, NY

June 2008

Skills

• Drywall

• Carpentry

• Management

• Profit & Loss

• Construction

• Oil Change

• Upselling

• Automotive Repair

• Vehicle Maintenance

Assessments

Customer Focus & Orientation — Highly Proficient

October 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Verbal Communication — Highly Proficient

October 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Scheduling — Proficient

October 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Cashier Skills — Expert

October 2020

Counting cash, processing transactions, following written procedures, and attending to details Full results: Expert

Sales Skills — Proficient

October 2020

Influencing and negotiating with customers

Full results: Proficient

Customer Focus & Orientation — Highly Proficient

October 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Retail Customer Service — Highly Proficient

October 2020

Comprehending and responding to retail customer needs. Full results: Highly Proficient

Customer Service — Familiar

October 2020

Identifying and resolving common customer issues

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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