Manager
Resume:
Charles Ellison
Peekskill, NY *****
***********@***.***
To obtain a position offering growth and advancement. Authorized to work in the US for any employer
Work Experience
Service Center Manager
Valvoline Instant Oil Change - Ossining, NY
October 2016 to Present
Preforming preventative maintenance on vehicles, scheduling, interviewing, upsell, meeting budget and sales goals, managing the day to day business and store upkeep, customer service. Became assistant manager in under one year with the company and earned service center manager position in under 3 years.
Independent Contractor
pcf inc - Yorktown Heights, NY
October 2014 to January 2017
Roadside Assistance Technichian
Lightning Roadside Inc - Levittown, NY
December 2011 to March 2012
Carpenter Apprentice
Woods Construction Co - Mount Vernon, NY
May 2011 to August 2011
Carpenter Apprentice
24/7 Construction - Tarrytown, NY
December 2010 to February 2011
Carpenter Apprentice
LLF Construction Services, INC - Valhalla, NY
November 2010 to December 2010
Carpenter Apprentice
Hughes Drywall Co - White Plains, NY
July 2010 to September 2010
Sales Associate
Toys R Us - Jefferson Valley, NY
October 2008 to December 2008
Northern Respiratory Specialist
Intern - Peekskill, NY
May 2008 to June 2008
Housekeeper
Phelps Memorial Hospital Center - Sleepy Hollow, NY April 2008 to May 2008
Tax Preparer
Liberty Tax Service - Somers, NY
January 2007 to March 2007
Collector
Immediate Credit Recovery Inc - Wappingers Falls, NY June 2006 to September 2006
In- Store Representative
News America Marketing
June 2004 to March 2005
Senior Sales Associate/ J.R. Manager
Pre Paid Legal Services Inc
July 2004 to November 2004
Mentor( Volunteer)
YouthLink @ Church of the Revelation
January 2002 to April 2004
Education
BS in Music Industry and Technology
Mercy College - Dobbs Ferry, NY
2014 to 2018
Medical Assisting
Sanford Brown Institute - White Plains, NY
June 2008
Skills
• Drywall
• Carpentry
• Management
• Profit & Loss
• Construction
• Oil Change
• Upselling
• Automotive Repair
• Vehicle Maintenance
Assessments
Customer Focus & Orientation — Highly Proficient
October 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Verbal Communication — Highly Proficient
October 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Scheduling — Proficient
October 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Cashier Skills — Expert
October 2020
Counting cash, processing transactions, following written procedures, and attending to details Full results: Expert
Sales Skills — Proficient
October 2020
Influencing and negotiating with customers
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
October 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Retail Customer Service — Highly Proficient
October 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Customer Service — Familiar
October 2020
Identifying and resolving common customer issues
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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