Air Force Engineer
Resume:
LUIS LUGO
**** ******* *****, *******, **,***** *****.****@*******.***
SUMMARY
Experienced Datacenter Engineer and Project Lead with 10+ Years’ Experience in leading and Implementing various Datacenter Deployment projects.
SKILLS & ABILITIES
Microsoft Suite: (Word, Excel, Visio, Project, Power Point)
Windows Server, VM Ware (Implementation)
Telecommunications Provisioning
BICSI Data Center Design
Infrastructure Cabling & Design
Apple – OSX
Data Center Infrastructure
Data Center Operations
Project Management
Time Management
Leadership
Procurement
Budget Management
CCNA Datacenter
DCIM
EXPERIENCE
DATACENTER OPERATIONS MANAGER - MACSTADIUM
05/2019-Present
Managed Daily Power Operations of the Co-location Atlanta Facility. Oversaw and Monitored for installation and deinstallation.
Manage, Develop and Lead Customer Service Technicians Team. Evaluate employee performance and established new process and procedures for troubleshooting customer support issues. This has Improved the customer experience and level of customer services provided.
Established new process and procedures in conjunction with host site for Datacenter Environmental Control resulting in 10% increase efficiency of power and cooling. The changes improved air flow cooling and balancing of power distribution on power circuits.
Negotiated vendor partner relationship with Third Party Supplier to source materials from a national supplier to reduce spending on shipping costs of materials. Manage Inventory of all Data Center assets and materials.
Coordinate with Project managers and Sales teams on new Datacenter implementations and deployments of Servers, Power, Circuits, and Customer Orders.
DATACENTER ENGINEER – MACSTADIUM
Design and Implement Datacenter Physical Infrastructure layout for new 2018 Mac Mini and 2019 Mac Pro layout. Collaborated with Product and Development team on prototype Rack Shelfing and Cabling of new products to determine how to deploy in the Datacenter Environment.
Successfully setup and deployed over 864 Mac Pro servers in a 90-day window, as part of a major customer deployment resulting in $1.8 Million Revenue for the company.
Datacenter Administration for Infrastructure Management. Documenting and Asset Tagging of all Datacenter Equipment. Administration of Sunbird DCIM software. Successfully deploy and integrated management network for power management of Datacenter Facility.
INFRASTRUCTURE PROJECT LEAD - MERCEDES BENZ USA
04/2018-05/2019
Successfully Lead New Project Request for Infrastructure Builds. Coordinated and assign project tasks to Support Teams to ensure project Delivery. Provide Infrastructure Project Build Estimates. Conducted meetings with stakeholders and developers on project deliverables.
Managed all Infrastructure Documentation for Asset and Build Tracking during Project Life Cycle. Consulted with management and reviewed project proposals to determine goals, time frame, funding limitations procedures for accomplishing project, staffing requirements and allotment of resources.
Prepared project status reports and kept team, management, clients and others informed of project status and related issues.
Executed successful on time deployments of Google Web Appliance Upgrade, Ansible Automation Continuous Integration Platform, and SAP Migration and Upgrade Projects.
DATA CENTER LEAD - QTS DATA CENTERS
04/2006-04/2018
Responsible for the daily leadership and supervision of day shift technicians. Oversaw and assigned project tasks to team members. Deployed Data Center Hardware i.e. (Routers, Servers, Racks, PDU’s, Cabling,).
Advised on Data Center Capacity Planning for Co-Location Facility. Designed Illustrations and documentation for Project Buildouts.
Successfully built out over 600,000 SQ Ft of Data Center Raised Floor Space for various Co-location customers at QTS Atlanta Downtown Facility.
Invented Fiber Optic Infrastructure Cabling Management and Design for Data Center Facility. Oversaw Provisioning of Telecommunication circuits for Co-Location Facility.
Trained New Datacenter Technician Team Members on Data Center Operations, Responding to Layer 1 & Layer 2 Trouble Incidents. Deployment of Operating Systems on various brands of servers (HP, Dell, Supermicro, IBM). Deployment of Networking Equipment, Termination of infrastructure cabling (Cat 6, Fiber Optic, and Coaxial Cabling).
SECURITY FORCES PATROLMAN - UNITED STATES AIR FORCE
01/2002-02/2006
Installation Patrolman for Shaw Air Force Base. Provide Law Enforcement and Security Services for all Installation members, and United States Assets. Performed highly as a lead patrol man and area supervisor. Helped develop traffic model to reduce morning traffic congestion. Nominated for Airman of Year in 2003, and helped the Unit achieve its first Best Security Forces in Europe Unit in 2004.
EDUCATION
DEVRY UNIVERSITY, ATLANTA, GA
B.S. TECHNICAL MANAGEMENT/ PROJECT
KATHRINE GIBBS SCHOOL, NEW YORK, NY
A.A.S. COMPUTER NETWORKING OPERATIONS
REFERENCES
TONY ROBERTSON, IES, PROJECT MANAGER
KEVIN COLLIER, ENTERPRISE SALES
VAUGHN VINSON, PROJECT MANAGER
CHRIS MARXUACH, SR. DATACENTER ENGINEER
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