Store Manager Sales
Resume:
MAHMOUD ALI TAHA
Nakheel Compound New Cairo,
Cairo, Egypt
E-mail: *************@****.***
Personal Info:
Gender : Male
Birth Date : 8-01-1987
Nationality : Egyptian
Marital Status : Married
Military Status : Exempted
Education : Bachelor of Social Work.
: Joined Workshop Supply Chain.
: Joined diploma business administration one year.
Ain shams university.
Languages : Arabic: (Mother tongue)
English: (V.Good)
Objective:
Requesting an interesting field through an interesting and challenging career. Opportunity which offers training and high experience to enable me to develop an extensive expertise in a developing aspect. Seeking for a responsible and challenging position.
Higher intention for more ambitious working conditions in terms of career position including experience and interpersonal skills can be applied.
Work Experience:
New City Glass
Job Title : Sales Account Manager. (4/2018-Present )
Responsibilities & Duties:
Contributes to team effort by accomplishing related results as needed.
. Provides historical records by maintaining records on area and customer sales.
. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management
. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
. Recommends changes in products, service, and policy by evaluating results and competitive developments
. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc
. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Focuses sales efforts by studying existing and potential volume of dealers.
Submits orders by referring to price lists and product literature.
. Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors
Masader ( Ace )
Job Title: Buyer (10/2016-3/2018)
Responsibilities & Duties:
dentify customer preferences and forecast consumer trends
Evaluate supplier options according to prices, quality etc. and determine the best choices
Discover and purchase new products and check the quality and popularity of those already on our shelves
Negotiate terms of agreements to achieve the best deal for our company
Ensure the timely delivery of products and compliance with the contracts of purchase.
Monitor stock levels and make plans for buying within budget
Create reports on sales, budgets and customer satisfaction and adjust your strategies accordingly
Forge and maintain trust relationships with suppliers to promote fair dealing
Attend events, fairs and exhibitions to remain up-to-date with the market’s tern
Al Shaya (The Body Shop)
Job Title: Assistant Manager (12/2015-6/2016)
Responsibilities & Duties:
To assist the Store Manager to achieve all company set objectives, maxim sing store contribution through exploiting sales and maintaining cost controls. Assist in delivering the highest levels of motivation and development of team, whilst ensuring compliance with Company policy and procedure. Deputising in the absence of Store Manager
Ensure communication is effective throughout store and back to brand team
Implement and review all stock loss prevention controls. Implement processes specific to store product/size/ location
Manage a team including; in store training, recruitment (where applicable), motivation, coaching, development, disciplinary and performance appraisals
Implement store layout, visual merchandising, stock and fixture positioning according to brand guidelines. Manage stock replenishment, product launches and promotions.
Ensure store is fully compliant administratively and procedurally according to company guidelines and deadlines
Maxims e sales and ensure customer focus is prioritised at all times.
Weekly/daily analysis of commercial reports and implementation of action plans where necessary.
Manage manpower planning according to needs of business
Job Title: Assistant Manager (9/2014 –4/2015)
Responsibilities & Duties:
1-Makes and follows up the task distribution of the section personnel. Makes the necessary organization in order to ensure that the section personnel work in Coordination
2-Makes the necessary planning (personnel, product follow up, visual, merchandising etc.) in order to achieve the sales targets of the section
3-Ensures that the section personnel provide customer services that comply with corporate standards
4-Regularly updates the store management about the requirements for training and improving the sales representatives .shares his professional Knowledge and skills with sales representatives
5-Greets customers in a friendly manner. Asks questions to understand their needs and meets their requests. provides service in a manner that ensures the revisit of the customers, in line with the corporate image
6-Makes the necessary checks and follows – ups in order to ensure that prices and price displays are up to date
7-Follows up the product needs in his section, monitors and checks the visual merchandising of products according to VM standards
8-Checks whether his section complies with audit standards (product price check, legal regulations, product visual merchandising standards ), informs the stores management and coordinates the necessary arrangements
9-Follows up and checks everything in his section before the store is closed in order to ensure that the section is ready ( clean, replenished with products, and arranged according to VM standards) for the following day
10-Is attentive about the security of the store and the products, ensures that product alarms are checked ; works in coordination and cooperation with the store manager and the security officer (if any)
Bakier Co. for stationery & office equipments
Job Title: Store Manager (1/2013 – 8/2014)
Responsibilities & Duties:
Performing daily & monthly sales reports.
Achieving sales targets
Leading team of 10 employees in the store
Handling all customer complaints and solve it
Responsible for displaying products in the store
Maintaining the presence of suitable quantities of every item in the store inventory
Performing all personnel issues like: attendance reports, vacation balances reports, overtime reports
Performing performance appraisal for every employee
Responsible for revising & receiving cash at the end of every shift
Funky Fish, Accessories Store, City Stars.
Job title: Store Manager (1/2012 – 12/2012)
Responsibilities & Duties:
Performing monthly sales reports
Leading team of 7 employees in the store
Calculating Bonuses for every employee
Solving Customer problems
Responsible for store’s administration issues like: store cleanness, employees uniform & IDs, switching on music inside the store
Maintaining the store image
Responsible for personnel issues: attendance, overtime and vacation balances reports
Seilvian Heach store for casual wear
Job title: Assistant store manager (10/2010 – 12/2011)
Responsibilities & Duties:
Assist in performing Sales reports
Responsible for receiving cash from cashiers every ending shift
Responsible for handling any complaints of the customer
Leading a team of 5 employees
Responsible for performing timetable for all employees
ElSawany Group (Sfera), City Stars branch
Job Title: Assistant Store Manager (9/2008 – 9/2010)
Responsibilities & Duties:
Sales man for first 6 months
Promoted to Cashier for 4 months
Promoted to Head Cashier for 5 months
Promoted to Assistant Store manager
Responsible for timetable of the staff
Responsible for handling any complaints of the customers
Supervising the display of the products in the store
Responsible for cash at the end of each shift
Skills:
Able to work under stress for along time.
Able to work out any problem with customers.
Able to make a Good relation ship with customer.
Able to make a nice Friend ship with my team work.
Computer skills:
Microsoft Windows EX, Microsoft Office, Internet.
Data entry of all accounting operations application.
Personal skills:
Sociable communicative, hard worker, Self control, dynamic.
Ability to working under pressure.
Excellent team player.
Creative flexible reliable.
Good internet research.
Great communication skills with managers.
Excellent communication skills.
Ability to work any time of hour.
Ability to work with team work.
Fast learning.
References are available upon request
Contact this candidate