Front Office Manager
Resume:
Shikhar Saxena
Agra, Uttar Pradesh ***********@*****.***
House no 5 basera bagh
Dayalbag,
Agra -282005
To work in a challenging & competitive environment so as to get an Opportunity to learn new skills everyday required for personal growth & to show my enthusiasm by contribution for the organization.
Work and Experience as follows: Job In Account Industry
Work Experience
Accounts Executive
Shri Hari Fertilizers & Chemicals Agra September 2018 to May 2020
Salary Withrown: 18000 P.M.
As a Sr. Accounts Executive from November. 2013 to June -2018
"Green Crop Agro Agency" November 2013 to June 2018
Salary: 13000 P.M.
As an Account executive i was responsible for:-
Maintain RG-23D & to Submit Quarterly Return of Excise.
Creating SAP ERP invoices.
All banking Activities.
Creating MIS reports.
Maintain all Depot transaction of Goods Movement.
Maintain Bank Reconciliation & Debtors & Creditors Reconciliation as per sop.
Maintain Inventories.
Keeping credit report of all parties.
Making GRN & Returns Reports.
Tds reports preparing.
All Sale & Purchase Vouchers with proper GST allotment of products.
All Payment & Receipt Vouchers entries with proper allocations.
Mismatch of GST Reconciliation.
Gstr-1,GSTR-3B return preparation .
TDS prepration.
Job In Hotel Industry
As Duty Manager
"Hotel Brijwasi Lands Inn Mathura" - Mathura, Uttar Pradesh June 2011 to July 2012
Salary drawn: 12000 P.M.
Reason for Resignation: Physical Disability.
As a duty manager I was responsible for:- Duties and Responsibilities
Taking care of all the Reservations Via various modes
Check all the check-out bills and follow ups with the company in case of any left out payment.
Checking of all the registration cards and ensure that proper rates are being feeded into the system.
Taking feedback from Guest and in case any service recovery required, inform to the general manager.
Maintain high standard of etiquettes and positive attitude towards guest.
Responsible for efficient operation of front office department.
Enhancing guest relegations, customer/guest care, and up-selling.
Responsible for inter department co-ordination.
Effective complain handling which results in guest satisfaction and repeated client.
As Front Office manager
MOTI PALACE - Agra, Uttar Pradesh July 2009 to April 2011
As a front office manager I was responsible for:-
Taking care of all the Reservations Via various modes
Checking of all the registration cards and ensure that proper rates are being feeded into the system.
Taking feedback from Guest and in case any service recovery required, inform to the front office Manager.
Maintain high standard of etiquettes and positive attitude towards guest.
Responsible for guest satisfaction for any service required.
Responsible for inter department co-ordination.
Effective complain handling which results in guest satisfaction and repeated client.
Front Office job trainee
In Club Mahindra Valley Resorts - Almora, Uttarakhand October 2008 to March 2009
As a front office job trainee
Telephone handling
Learning Reservation via various mode
Registration of the guest.
Guest assistance during their stay in hotel.
Learning Cash handling and guest billing at their check out.
Taking feedback from guest and in case any service recovery required, inform to the Front Office Manager.
Maintain high standard of etiquettes and positive attitude towards guest.
Accounting Software:
Tally 9
SAP ERP
Busy Software
Hotel Software:
HMS
POS
IDS
Education
B.Com.
Dr. B.R. Ambedkar University Agra - Agra, Uttar Pradesh 2004
Skills / IT Skills
•M.S. Office
•Operating system windows xp, 7
•Internet like Mail, Surfing of online E-commerce Companies
•Hopeful and Positive thinking.
•Smart working.
•Straightforward.
•Honest
•Quick to learn and adapt a new environment.
• Notice Period: 10 Days.
•Reason for Change: For better learning opportunity and more work & responsibilities to give growth my professional career & Knowledge. In short ever learning mind.
Personal information
Date of birth: 08-01-1985
Father's name :Mr. Rakesh kr. Saxena
Mother Name: Mrs ragini saxena
Marital status: Married with 3 years old child.
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