SUSHEEL KADU

Email: adkvqg@r.postjobfree.com Phone: (M) +91-997*******

G-1104, Neelpadamkunj, Sector-1, Vaishali, Ghaziabad, U.P. – 201010

Linkedin URL :https://www.linkedin.com/in/susheel-kadu-65631311/

~ PROJECT / OPERATIONS / DELIVERY MANAGEMENT ~

Seeking challenging assignments to leverage experience and expertise with an organization of repute

Career Abridgement

Insightful, results-driven IT professional with exceptional leadership, project management and team management skills offering 23 years of extensive experience in IT Physical/Remote Infrastructure Management, Project Management, Procurement of links, SLA Maintenance, Site Management, Vendor Management and Manpower Planning with notable success directing a broad range of initiatives while participating in planning, analyzing, and implementing solutions in support of business objectives.

Over 7 + Years of Experience Azure Active Directory, Active Direcotry,Windows Administration. Resolved Azure AD issues relating to Office 365. Having Experience on creating and updating the Various PowerShell Scripts for Azure Deployments etc. Developed a migration approach to move workloads from On - Premises to Azure or AWS. Develop new cloud-ready application solutions. Designing, Configuring and maintaining Services on Windows Server 2003, 2008, 2012, 2016 and 2019. Responsible for Servers Health Check and Performance Monitoring for all the Window servers. Experienced in configuring Cloud platform such as Virtual Networks Multi-site, VMs, Azure AD, Load Balancers, Azure SQL, Cloud Services, etc. Created monitors, alarms and notifications for EC2 hosts using Cloud watch . Migrated applications to the AWS cloud. Build servers using AWS, Importing volumes, launching EC2, RDS, creating security groups, auto-scaling, load balancers (ELBs) in the defined virtual private connection. IIS:Deploying the Web Applications and Testing, User Control And troubleshooting The User Issues. Creating Clusters for High Availability (HA). Configured Resource Pool, Motion, Alerts, Alarms. Creating and Managing Virtual Machines and Templates. Performing Snapshots, Cloning.

Since July 22nd 2019 –October 20th 2020 Adaan Digital Solutions Pvt. Ltd., New Delhi

IT Lead

Before universal lockdown Work from Home readiness for all office employees & Time Doctor implementation for employees time tracking work monitoring along with Back to Office readiness as well.

Explain to all levels of the organization the purpose of an Information Security Management System (ISMS) and explain the processes involved in establishing, implementing, operating and monitoring, reviewing and improving an ISMS as defined in ISO 27001.

Responsible for technical evaluation, testing and upgrading of quality systems used for organization’s ISMS initiatives.

Websites Hosting on WPEngine best cloud based platform for wordpress websites.

Projects implemented and managed using Wrike like HRMS Software Keka, IT Assets, IT Ticketing, In House Outbound 10 Seater Call Centre setup, Sales & Fulfilment CRM etc.

Systems monitoring, administration and performance troubleshooting of the firm's IT infrastructure.

Alerting the IT Service Desk to any service availability issues and providing regular updates.

Acknowledging and responding to assigned tickets in the infrastructure queue.

Managing and reporting on any licensing, asset or compliance requirements within scope of this role.

Providing technical input and advice to the IT team on future and current initiatives, strategy and best practices.

Pro-actively recommending proposals to optimise systems performance and stability across the entire IT estate.

Supporting and aiding the Process Improvement and Software Development functions and other project teams with infrastructure services and advice.

Since April 2nd 2018 –July 18th 2019 Damco Solutions Pvt. Ltd., Noida

Assistant Manager – IT Support

Systems monitoring, administration and performance troubleshooting of the firm's IT infrastructure.

Coordinating issues and resolutions with the rest of the Infrastructure team.

Managing Service requests raised by Developers.

Alerting the IT Service Desk to any service availability issues and providing regular updates.

Acknowledging and responding to assigned tickets in the infrastructure queue.

Installing new hardware and other IT infrastructure plus software upgrades.

Managing and reporting on any licensing, asset or compliance requirements within scope of this role.

Providing technical input and advice within the IT team on future and current initiatives, strategy and best practices.

Pro-actively recommending proposals to optimise systems performance and stability across the entire IT estate.

Supporting and aiding the Process Improvement and Software Development functions and other project teams with infrastructure services and advice.

Deployed Docker, Xampp, Wamp & security encryption in Ubuntu systems alongwith active support on client’s CRM’s.

Since September 14th 2016 –December 21st, 2017 MMAD Apps India Pvt. Ltd., Noida

Technical Solution Professional – Infra

Deployed SharePoint Server for a Client with AD And DB Server

Deployed Infrastructure for IRCTC Project

Deployed Automation for Shutdown and Startup VM’s for IRCTC Project using Json Script file

Deployed Bugzilla on Azure Platform for IRCTC Project using Powershell Script.

Deployed Gitlab on Azure Platform for IRCTC Project using Powershell Script.

Deployed SonarQube on Azure Platform for IRCTC Project using Powershell Script.

Deployed ActiveMQ on Azure Platform for IRCTC Project using Powershell Script.

Deployed MySQL & MongoDB on Azure Platform for IRCTC Project using Powershell Script.

Managed & deployed IT Infrastructure on Azure for MHRD Swayam Project

Cloud VM Maintenance Activities on Microsoft Windows Azure.

Cloning of Azure Virtual Machines using Powershell Scripts.

Virtual Machine Scale Set Deployments using Powershell and JSon Script.

Configurations of SharePoint Servers

Azure Search and other Azure Services Deployments

Online TFS Users Management

Managing DNS records for company’s domain names and appily.com as well as application co-ordination with Appily Team

Managing Bebuoy.com server migration to different Azure Subscriptions

Since 1st March 2015 – September 06th, 2016 Getit Infoservices Pvt. Ltd., Noida

Assistant Manager Technology

Cloud VM Maintenance Activity Microsoft Windows Azure as well AMAZON AWS

Taking Backups and Restores

Manage DNS as Appropriate

Manage Microsoft Dynamics AX 2012 R3

Setting permissions as required

Thorough understanding of IT Infrastructure Management and Network Management, responsible for network security awareness and security risk awareness with the organization

Mastered the art of solving the user's problem through Remote Access and possess superior records of troubleshooting application, server, system, and networking problems

Managing askme.com DNS records as well as application co-ordination with third party vendor.

Since 1st May 2014 –February 28th, 2015 Getit Infoservices Pvt. Ltd., Noida

Consultant

Azure /AWS Cloud VM Maintenance Activity

Taking Backups and Restores

Manage DNS records for clients as well as company’s Domain Names as Appropriate

Setting permissions as required

Thorough understanding of IT Infrastructure Management and Network Management, responsible for network security awareness and security risk awareness with the organization

Mastered the art of solving the user's problem through Remote Access and possess superior records of troubleshooting application, server, system, and networking problems

Managing askme.com DNS records as well as application co-ordination with third party vendor.

Since Feb.8th, 2007 – March 12th, 2014 Getit Infoservices Pvt. Ltd., New Delhi

Assistant Manager IT

Web Administration and patch management of IIS 6 & IIS 7 for Mumbai Sify Data Centre as well as Noida Netmagic Data Centre and now moved on to Microsoft Azure Cloud for several Applications like local search engine getit.in, local classifieds Freeads.in, Freeads Voice, Callgetit application as well as all subdomains & alliances related to these applications along with US SUPERB.NETdata Centre for Applications like tradeget.com and getitgroup.in.

Worked on Azure & Amazon AWS Cloudfront

Maintained production logs and forwarded those to Management time to time.

Vendor Management for all IT requirements of the company.

Internet Connections Usage administration and Firewalls Management

Managing Getit TMS and assigning Job responsibilities to subordinates on daily basis.

QMail Server administration with third party Support from Sify as well as Coordination with Microsoft for Corporate office 365 mail accounts.

Administration of audio conference bridge from Chorus Call conferencing service for all audio conferences from Getit.

Administration of complete TEJ group’s IT Infrastructure.

Network Administration of wired as well as wireless networks.

Akamai URL Caching Control.

Datacentre Alerts alarming control.

Sonicwall Administration.

Active Directory Single Signon Implementation.

VPN connectivity among all Stations.

Audio/Video Conferencing.

Meeting configuration and release management standards for configurations and deployment for Production Releases.

IT Service Management.

IT Operations Management.

Team Building Mentoring

SQL Data Backups.

MPLS Links Management.

Vendor Management for all IT requirements of the company.

Internet Connections Usage administration.

Define roles and responsibilities of the team.

Technical administration of Out Sourced Getitnow Call Center Services.

QMail Server administration with third party Support from Sify as well as Coordination with Microsoft for Corporate office 365 mail accounts.

Microsoft, Adobe Software Licenses Compliance Handling.

Administration of audio conference bridge from airtel for all audio conferences from Getit and now migrating to Chorus for web management & auto bridge setup.

Since Nov.5th, 2003- Feb 2nd, 2007 Rolex Hosiery (P) Ltd., New Delhi

Manager EDP

Administration of complete group’s IT Infrastructure comprising five Production Units located at Gurgaon, Manesar & Head office at New Delhi.

Network Administration of wired as well as wireless networks.

IT Operations Management.

Define roles and responsibilities of the team.

Data Backups.

Purchase of all new IT requirements of the company.

4 DSL Internet Connections Usage administration.

Assigning Job responsibilities to subordinates on daily basis.

Customization of applications.

Implementation of User Ease ERP Package.

Since June 5th, 2000 – Nov. 3rd, 2003 Getit Infomediary Ltd., New Delhi

System Support Executive

Administration of network comprising computers of Windows NT and 98 machines.

Giving support to colleagues posted at different stations all across India with Laptops, Desktops, Digital Camera’s & other computer peripherals.

Server side programming in ASP, JavaScript & HTML for web sites http://www.indianexportersindex.com and http://www.tradeget.com/, it’s verticals http://handicrafts.tradeget.com, http://textile.tradeget.com/, http://agriculure.tradeget.com, http://autocomponents.tradeget.com, http://industrialsupply.tradeget.com, http://chemicals.tradeget.com and updates in http:// www.adpai.com & www.freeads.co.in

Developed Web based Application for our corporate use.

Installation & configuring our customized Catalog Entry Software.

Since Nov. 25th, 1997 – May 29th, 2000 M/s Bhatia Plastics (P) Ltd., Noida

Hardware Engineer

Administration of all computers & communication between them.

Regular data backups.

Purchasing of Hardware & Software’s.

Designing & Machining in Ideas & Visi CAD/CAM software’s.

Since Aug. 8th, 1996 – . Nov.12th,1997 M/s Manavs Pvt. Ltd., New Delhi

Hardware Engineer Later appointed as Resident Engineer

Attending calls from our clients like Escorts, Dabur etc.

As resident engineer solely responsible for all computers printers and plotter given on rental basis to corporate office N.T.P.C, Noida

Competency Matrix

Experience in a successful implementation of ISMS

Project & Operations Management

IT Remote Infrastructure Management

Configuration Management

Delivery Management

Techno-Commercial Operations

Billing Operations

Site Management & Shift Management

Contracts Administration & Management

Incident/Problem/Release/Change Management

Procurement/Documentation

Azure & AWS Cloud Platform Management

Project Transitioning

Vendor Management

DC & DR Management

Cost &Quality Management

Client / Customer Relationship Management

Resource Planning & Team Management

Recruiting & Training

Escalation Management/Troubleshooting Ability

Technology Leadership

Technical Proficiency

Implementing Microsoft Azure Infrastructure Solutions – 70-533 - MS

ITIL Certified.

Completed Diploma in Linux Red Hat 7.0.

Completed Technocrat level in Electronic Commerce.

Completed Advanced Diploma in Electronics & Computer Maintenance LAN/WAN.

Executive Highlights

Acheived Several Appreciation Letters during tenure for activities likes Datacenters Migrations etc.

Overall Key Deliverables:

Initiates & owns meetings related to the Kick-offs & Review meetings

Drives risk analysis

Efficiently maintaining the SLA framework as per the Customer requirement

Proficiently initiating various effective systems in place for Billing & Planning

Successful in conceptualizing and developing formats for daily, weekly & monthly progress reports

Establish the practice of project planning and scheduling.

Maintaining the key factors of process as per the Incident management, conflict management is concerned

Responsible for opening Tickets for internal change and Change request based on Customer Request

Heading the responsibility as Team Lead for all India operations with a team comprising of 10 bright Network resources

Coordinating with Regional Level Managers for pending issues, Engineer visit etc.

Maintaining inventory for Core locations and remote

Educational Credentials

Implementing Microsoft Azure Infrastructure Solutions – 70-533 - MS

ITIL Foundation Certificate in IT Service Management.

Diploma in Linux Red Hat 7.0

Diploma in Electronics & Computer Maintenance LAN/WAN.

MCA from distance education Jaipur National University, Jaipur in 2017.

BCA from distance education Shobhit University in 2014.

12th from U.P. Board in 1991.

10thfrom CBSE Board in 1989.

Personal Particulars

Date of Birth: 16th September, 1973

Languages Known: English, Hindi, & Marathi

Permanent Address: G-1104, Neelpadamkunj, Sector-1, Vaishali, Ghaziabad, 201010, Uttar Pradesh

Contact this candidate