Customer Service Sales Executive

ADRIANA MENDOZA

***** ****** ***** **

El Paso TX, 79928

Phone 915-***-****

********@*****.***

SUMMARY OF QUALIFICATIONS

Professional with Bachelor degree in Business Administration and extensive experience in customer service and retail sales.

WORK EXPERIENCE

Viva Auto Group, El Paso, TX. Jan 2016-currently employed

• Accounts Payables

• Responsible for process the payments from parts and service, post the purchase orders, take care the w9

• Inventory Clerk

• Responsible for stocking used cars, receiving purchase orders and processing checks.

• Make payments for extra fees and transportation on the auction vehicles.

• Reslots vehicles between dealers.

• Verify with financial institutions to ensure payments have been made.

• File and apply for duplicate titles.

Telcel, Cd. Juárez, MX. Customer Service Representative. May 2000-Apr 2014.

• Analyze and advise customers regarding the purchase of products and services.

• Sell products and services to customers.

• Provide customer support by delivering product set up and training.

• Attend training in order to maintain knowledge of products and services.

• Manage customer inquires in regards to services. Electronic Data Systems México (EDS), Cd. Juárez, MX. Administrative Assistant. May 1998-Oct 1999.

• Provide support to the Account Manager staff.

• Supply quotes and invoices to customers for the services provided.

• Responsible of maintaining active communication equipment such as cellular phones for the department.

• Generate personnel working hours and payroll reports for Human Resources department. Hotel Colonial Las Fuentes,Cd. Juárez, MX. Sales Executive. Sept 1996-May 1998.

• Responsible to advertise the company in the Juárez-El Paso area in order to attract guests.

• Provide customer service through professional and personal attention.

• Coordinate and supervise events as requested by customers. Espectaculos Turísticos Fronterizos (Electric Q Discotheque), Cd. Juárez, MX. Public Relations Administrator. Mar 1996-Sept 1996.

• Responsible to advertise the company in the Juárez-El Paso area in order to attract customers.

• Promote the company in order to attract sponsors for events.

• Organize and manage company events.

FAVESA,Cd. Juárez, MX. Personnel Supervisor. Jul 1995-Jan 1996.

• In charge of scheduling and performing work interviews for potential employees.

• Generate offer letters and contracts for new employees.

• Generate employee department transfer, absences, and turn over reports. EDUCATION

Instituto Tecnológico de Ciudad Juárez, Cd. Juárez, MX. Aug 1989-Dec 1994 Bachelor in Business Administration.

COMPETENCIES

• Knowledge in Windows and Microsoft Office (Word, Excel, Power Point).

• Accustomed to accept responsibility and provide professional productivity.

• Work with people at all levels in a team environment.

• Bilingual, English and Spanish fluent.

• Good oral and written communication skills.

Contact this candidate