Engineer Data

HUSEYIN SONMEZ, MCP

linkedin.com/in/huseyin-sonmez-928173128

Hauppauge, NY 11788

631-***-**** ***********@*****.***

HARDWARE, SOFTWARE, NETWORKING, VIRTUALIZATION, DATA CENTER, BIOMETRIC, HSM-KMS PAYMENT SYSTEM AND DESIGN

Key engineer with a history of delivering high quality data solutions to solve complex business needs. Effective analytical person with excellent Virtualization Design, Deploying and Administering and Networking experience Implementation and New Hardware and Software Technologies to streamline the business environment troubleshooting of mission-critical IT systems assignment. Experienced in program management. Direct experience in building cross functional alliances. Key technical competencies include:

Working experience, knowledge with real-time production Data Center experience at the following companies: ZEBRA, Symantec, NYPD, Kirkland & Ellis, Cravath Swaine & Moore LLP, Google, AT&T Sprint, UBS, Barclays, Bloomberg, HSBC, Citibank, Bank of America, Amex, NY Stock Exchange, JPMorgan Chase, Merrill Lynch, Reuters, HIP, Local Government, NYU, Columbia University, CBS, Hilton, Cablevision, and other Partner Companies server under the IBM projects. Exposure to Large Data Centers and assisting with NOC (Network Operations Center) duties and tasks.

Computer OS Administration: Windows XP,7,8,10, 2003/08/12/16/2019 Server, Hyper-V / VMware ESX Host and vCenter 6.7, Physical to Virtual using VMware P2V Assistant, (Linux-Beginner)

IBM/HPE/Dell Hardware: X86 intel and AMD hardware’s Blades, 1U, 2U, 4U, /servers’ storages, Blades HPE ProLiant 380Gen10, HW and SW(SPP)

VMWare: VMWare ESX, NSX, vSphere 5.5/6.5, vRealize Operation, Citrix Xen Desktop 5x, 7x technologies. Citrix XenApp 4.5, 6.x and 7.x products.

Disaster Recovery: Veeam, UltraBac, BackupExec

Network Administration: Security Hardware, Firewalls install Thales HSM Pay Shield Mangers Administrator

SAN, Networking

LAN Guard Network Security: Network Monitoring Tools SolarWinds (Monitoring the Health, Usage, Compliance)

Local Area Networks: DHCP, DNS(Zones), and DHCP (segments, VLANS), Active Directory, GPMC

Data Center Engineer: Database Build, Install configure, SQL 2014, SQL 2017

Rack and Stack, Cabling: Strong Knowledge of Rack and Stack, Cable Management methodology. (Floor decking –

cables are installed on the ceiling of the floor below. Overhead cabling - cables are

installed on the ceiling. Access flooring - cables are installed below a raised floor

Ability to lift to 50 pounds, climb ladders to install cabling and equipment, upgrade code

of networking devices, terminate copper/fiber cabling.

Troubleshooting: Hardware, Software, Networking, Virtualization, Data Center, Biometric, Payment

System and Design, troubleshooting is the collective measures and processes used to

identify, diagnose with tools and utilities, and resolve problems and issues within a

computer network

Jira, ServiceNow: Experience (A creating and organizing new projects on the JIRA platform, as well as configuring the layout, design, workflow, and dashboard. Ensure each person on a project team has access to all materials needed.) Responsible for the general support, administration, and maintenance of the ServiceNow platform and associated applications. Also include monitoring the health, usage, and compliance of ServiceNow as well as develop system integrations and process automation)

Documentation: Create documentation is any communicable material that is used to describe, explain, or

instruct regarding attributes of an object, system or procedure, source information

about the product contained in design documents, detailed code comments, assembly,

installation, maintenance and how to use procedures.

EXPERIENCE

ZEBRA, Inc Retail Solutions, Hauppauge, NY December 2017 – Present

Data Center Operations Engineer, Senior ITO / Architect

Identified business information systems needs and developed strategies, approaches, and plans while setting the vision for future infrastructure adoption to meet strategic business goals.

Orchestrated the enterprise-wide effectiveness and efficiency of the data center, service delivery, service support, disaster recovery, and general IT operations.

Upgraded project consisting of provisioning and commissioning to Windows 2016 and 2019 physical and virtual environments, building Windows 2016 and 2019 virtual and physical servers, Failover Clustering environment and troubleshoot for go-live validations following organizational best practices.

Partnered with Vendors, Architects, Engineering to establish criteria and execution to ensure proper transition from Engineering to Operational areas for project delivery and production support.

Implemented Security measures to ensure audit and compliance requirements are met to ensure restoration and quality of service.

Troubleshot simplify operating system storage issues including file system, disk management, and RAID technologies.

Supported servers running Microsoft Windows Enterprise Server, VMware ESX-I Server, and Hyper-V Virtualization connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers, administration to include troubleshooting of login, password, and connectivity issues.

The virtualization environment will consist of Kubernetes, KVM (VMware tools), VMware, and Container software. The primary OS environment will consist of Linux (SUSE and CentOS)

Completed troubleshooting, configuration, and replacement of network device hardware storage devices including DAS and NAS arrays, systems and utilize tools to ensure security, high availability, and performance.

Data center infrastructure management (DCIM) tools monitor, measure, manage and/or control data center utilization and energy consumption of all IT-related equipment (such as servers, storage, and network switches) and facility infrastructure components (such as power distribution units [PDUs] and computer room air

Remote Monitoring and Management (RMM) tool is used for managing a computer or a network from a remote location. This tool gives the administrator control over the network which involves installing software and managing all activities on the systems/network, workstations, servers, or endpoints of a client.

Managed the night staff of a premier data center; delegate responsibilities among technicians, prioritize daily activities and maintain a smooth flow in operations

Managed the execution of planned maintenance schedules, emergency repairs of equipment, and all other facilities-related services to maintain the data centers.

Onsite support for discovery, training, installation, design, product development trial, failure investigation.

Maintain, repair, installation, and operation of the facility as it pertains to electrical systems, mechanical systems, capacity planning, project management, customer buildouts, and all other aspects of data center facility operation aid contractor or data center engineer to deploy new equipment, such as building racks, cabling, and other tasks as necessary

Managing activities of Data Center Facilities Team while working in collaboration with Network Operations and various other internal and external customers.

Provide leadership to the local Data Center Facilities team with a broad set of responsibilities; manage tactical and strategic activities with focus on continuous improvement.

Operates and maintains data center to assure 100% uptime.

Solution Architect for DCF solutions in charge of leading the practice and introducing the overall technical vision for a data center facility solution.

Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

Recognition Received: Zebra Collaborator Award 2018,

Zebra Data Center Remote Managing Award 2020

SITA (Société International de Telecommunications Aéronautiques), Bohemia, NY

System Integration Engineer (VMware Virtualization), July 2015 – November 2020

Designed, implemented, managed, and maintaining a virtualization of ESX-I and Hyper-V infrastructure. Installed, configured, managed, and maintained complete various day-to-day tasks and ongoing infrastructure support projects with Windows Server 2008R2 / 2012 R2 / 2016 / 2019 Hyper-V and System Center and with Virtual Machine Manager including networking and storage services.

Collaborated with Developers use Power Shell scripting Zero Touch MDT Deployment and image build process for Servers and workstations, kiosks virtual platform testing.

Experienced in Configuring and Integrating the Servers with different environments to automatically provisioning and creating new machines using Configuration management/provisioning tools like Ansible. With different Bug tracking tools like JIRA, Remedy.

Build SITA Airport Custom application and evaluated and asset in CUSS, CUTE, KIOSK and Self Boarding Pass in the virtual server’s platforms.

Cloud testing with Microsoft Azure

Ability to prioritize, respond to and follow through on multiple customer requests in a dynamic work environment

Ability to work independently and manage project and teams

Knowledge of best practices of provisioning, security, and network topologies

Extensive experience in Forest\Tree domain architecture, design, and Implementation of Active Directory Services

Expert in Troubleshooting, configuring & managing Active Directory DS, DFS (DFSR and DFSN), AD FS & AD CS

In-depth knowledge on DHCP, DNS and DNS query, Zone Transfer etc.

In-depth knowledge on Active Directory disaster recovery and backup solution.

In-depth knowledge on Active Directory Replication troubleshooting and hands-on replication tool.

Experience in Group Policies, troubleshooting, and implementation.

Experienced in domain migration from 2012 to 2016 or above

Advance troubleshooting and Root cause analysis skills

Microsoft Active Directory including setting group policies

Defining AD sites, replication, and trusts

Experience in Domain hardening and security filtering

Knowledge in syslog tools like etc. for log analysis

Knowledge on PowerShell scripting

Basic troubleshooting on networking and other Microsoft products like Exchange, O365, etc.

Advanced knowledge and experience supporting Microsoft Windows platforms

Migration of windows environment from 2008 2012 to 2016 2019

Expertise in file\folder permission

Troubleshooting windows server related issues

Configuring and troubleshooting IIS and FTP.

Knowledge in handling hardware issues

In-depth knowledge on sql clustering

Good experience on Active\Passive and Always-On cluster

In depth knowledge on troubleshooting and fixing cluster issues

Working knowledge on non-windows cluster will be added advantage

In depth Understanding of virtualization technology.

Good experience in upgrading ESXi hosts/vCenters

Expertise in VMware Guests, Templates, P2V, Capacity Planner, VMotion, DRS, etc.

In-depth troubleshooting Hardware and Operating system related issues.

HA engineering for architecture on VMware, DRS cluster environment.

OS / Patch Release management and maintain configuration of Central ESX OS image.

Patch administration and deployment.

Experience in high level diagnostics & troubleshooting of VMware ESX and vCenter environment

Excellent troubleshooting and System Administration skills on VMware products and tools

Experience in performance tuning of VMware servers and Virtual sessions and management of server’s resources between virtual machines

Experience in backup and recovery of Virtual machines and virtual servers.

Advance Level knowledge of Switching and vlan, NIC Teaming, Security policies.

Commission and decommission tasks on physical and virtual servers and peripherals desktop and servers

Configured & Deployed ESXi6.0 and 6.5U1 server in corporate production environment HPE DL360 series Gen6 – Gen 10 server hardware and data center monitoring tools such as ILO4, 5, SNMP trap Used automation to minimize error level in day-to-day VMware operations.

Leveraged VMware Infrastructure Implementation and Consolidation expertise to implement Physical-to-Virtual (P2V) migrations, blade server capacity planning, high availability and fail over settings (where applicable) on newly installed blade servers and existing rack-mount servers, proper use, and documentation.

Averted catastrophic downtime and extravagant recovery costs on multiple occasions by preemptively creating virtualized copies of all critical servers in conjunction with custom developed rapid-deployment templates Server 2008R2 -2012R2-2016R2 VM’s.

Setup secure lock box for HSM Key secure box.

Hardware security modules (HSMs) is a tamper-resistant environment for performing secure cryptographic processing, key protection, and key management.

Create Local Master Key (LMK 3DES2KEYS) and Authorizing Officer Card than setup Zone master Key (ZMK) and Zone Pin Key (ZPK) and other keys

Work with directly THALES, and build HSM Pay Shields Manger, do Rack and Stack, install, Configure, Setup, Thales HSM Pay Shield 9000 Mangers for Lab and Production environment

Mange HSM remotely with pay shield cards, configure HSM Payment solution servers work with developers directly and manage all production of HSM servers.

Use Luna HSMs Secure sensitive data and critical applications by storing, protecting, and managing cryptographic keys in high-assurance, tamper-resistant hardware.

Reduce risk and ensure regulatory compliance by securing your enterprise-level data and critical applications in high-assurance, tamper-resistant, FIPS 140-2 Level 3-validated Luna General Purpose Hardware Security Modules (HSMs) with KMS (Key Management Systems)

Used Thales Gemalto passport, id scanner, document reader AT10K, THALES GEMALTO QS1000, GEMALTO CR5400, THALES GEMALTO MRZ CR100 for passport, driving license, for visitor management, ID, AT10K OEM Document Reader card ID scanner and, Passport document reader Thales Gemalto MRZ Swipe Reader CR100 testing

Design, execute, detailed build documents for HSM and document the results of specific test scenarios for HSM

Analyze, select, and design implementation strategies of PKI encryption technologies and products to payment systems

Specify, design, and build a robust PKI infrastructure for authentication, digital signatures, and encryption

Serve as a subject matter expert in management of HSMs, secure programming using HSMs and have a g

Recognition Received: HSM Payment Solutions Project Award,

Administrator of HSM Payment System Award,

Thales Pay Shield Mangers Team Collaboration Award,

Hardware, Software, Data Center Virtualization Support Award,

Implementation of Domain Controller and Support at Airport Award.

SITA (Société International de Telecommunications Aéronautiques), Bohemia, NY

Infrastructure Engineer (Hyper-V Virtualization), August 2012 – July 2015

Coordinated with project related tasks Software Hardware, Networking, Virtualization, Updates, new installations, implementations, and roll outs.

Evaluated virtualization requirements and planned for server virtualization.

Installed, created, and configured the Hyper-V server role creating virtual machines networks and managing virtual hard disks. Implement virtual machine movement and Hyper-V Replica.

Created and managed P2V and virtual machines by using Virtual Machine Manager.

Protected virtualization infrastructure by using Windows Server Backup and Data Protection Manager Managing al HPE iLO5 DL9, 10, IBM IPMI, Dell iDRAC connection, servers, and storages.

• Maintaining and upgrading server operating systems,

• Troubleshooting, optimizing, and resolving capacity issues,

• Supporting user queries and customer advices,

• Proactively addressing potential issues, that may impact customer’s services,

• Implementing global best practices in server operation,

• Cooperation with other teams towards problem resolution/avoidance. In addition, there will be an opportunity

to participate in short and long-term projects around infrastructure improvement, upgrades and migrations,

adding visible values to customer business.

• Recommends tools for implementation of security best practices to ensure integrity of information security

procedures, systems, and policies.

• Experience in AntiSpam and URL Filter products,

• Experience in High Availability solutions,

• Expertise in server installation and configuration of in TCP/IP, DHCP, and DNS,

• Strong Analytic skills, focus on problem determination,

• Excellent team working balanced with independence in problem resolution,

• Knowledge of current hardware systems, RAID, and disk subsystems (including SAN technologies and blade

server systems).

• Knowledge of Backup and Recovery strategies,

• Ability to write technical and operational management documentation.

SITA (Société International de Telecommunications Aéronautiques), Bohemia, NY

Implementation Engineer, August 2009 – July 2012

Designed, implemented, and deployed network services, utilities, applications, and management tools, providing LAN administration and support. Performed installation, configuration and maintenance of applications security patches and system upgrades for servers, desktop, and peripherals firmware updates.

Served as senior level support to IT Help Desk in solving user reported hardware and software problems, maintaining data integrity on all systems, developing, and managing security policy and procedures.

Assisted with PC-based software development and implementations to ensure and maintain the integrity and continual operation of mission critical kiosk and peripherals applications.

Benchmarked and analyzed data and made recommendations for the improvement of application systems.

Worked in partnership troubleshoot technical issues to determine most efficient path to solving the problem.

MS Windows Server 2003/2008 /2016 /2019 Administration

Microsoft Windows based solutions such as Microsoft Active Directory, Microsoft Windows IIS, and Symantec Endpoint Protection Manager

Knowledge of current MS Exchange Server (2010 and 2013)

ADDITIONAL RELEVANT EXPERIENCE

IBM, New York, NY, June-1999 – December 2015

NYPD Police Department, NOC – Level 2 Project Engineer

Bank of America Data Center, Windows Server Administrator Operations Engineer

NetApp, Hardware and Storage Engineer

Cisco, Customer Field Engineer (Hardware Only)

Reuters, Bridge Data Platform (Market Data Trading Platform) Engineer

JP Morgan Chase, Windows Server Administrator, Level 2 Technical Administrator

CHASE CAPS Project, Team Lead, Installation Engineer, Server Support Specialist

Recognition Received: Chase Manhattan Bank: Customer Installation and support Award Spring 1997 – 1999

IBM Managers Thanks, Award: Fall 2000, 2006, 2007, 2008, 2012

NETAPP, TMP Hardware Maintenance & Troubleshooting Award: July-2011 – April-2013

BANK OF AMERICA, Data Center Operations Engineer: Award: April-2013 – Dec-2015

CISCO, Hardware Only Maintenance Installation & Troubleshooting Award: Dec 2008 – July-2011

REUTERS, (Dealing 3000 / Bridge Data Platform Engineer Award): Dec-2005 – Dec 2008

JPMORGAN CHASE, Windows Server Administrator, Award: Nov-2004 – Dec-2005

EDUCATION

SUNY, College at Old Westbury, Old Westbury, NY

Bachelor of Science, Computer Science (Computer Information Systems 3.7 GPA)

Computer Lab Assistant

Recognition Received: Dean’s List: Spring 1995

Academic Award for Work Excellence: Spring 1997

CERTIFICATIONS

CompTIA A+, Server+

IBM System X Technical Expert V6 (Servers, Desktops, Laptops, Lan Networking trained by IBM and certified)

Net App, (NetApp Accredited Service Engineer Level 2)

Cisco Core certification hardware process software tools VOIP fundamentals Cisco CCNA, VoIP, CIPTE, QOS

Microsoft® Certified Technology Specialist: Windows Server 2008 R2, Server Virtualization

Microsoft® Certified Technology Specialist: Windows Server 2008 R2, Desktop Virtualization.

Microsoft Certified Professional (MCP) Virtualization with Windows Server Hyper-V and System Center Specialist.

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