Customer Service Front Office

**** ***** ** ********, ** *****

832-***-**** ******@*****.***

APRIL SKYE VANCE

CAREER OVERVIEW

To use my skills in the best possible way for achieving my company's goals.

SKILL HIGHLIGHTS

Administrative support

Self-starter

Attention to detail

Microsoft Office skills

Administrative operations

Filing and data archiving

Multi-Task

Scheduling

Telephone Skills

Type 60 WPM

Data Collection

Data Entry

Accounts payable & Accounts Receivable

Deposits

Customer service skills

CORE ACCOMPLISHMENTS

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.

PROFESSIONAL EXPERIENCE

Sept. 2003 – Present, Vance Services Private Investigations

Receptionist,Skip tracer, Dispatch & Accounting

Receptionist Description: Front desk customer service, data entry, filing, answer multiple telephone line, transfer calls to the correct department, make appointments, greeting customers and notifying the correct department of their arrival, cash transactions for redemption of vehicle or personal property, maintaining the front office, and order supplies.

Skiptracer Description: Researching information, contacting references, finding potential current addresses on debtors, phone contact, & tracer last known location of debtor.

Accounting Description: Sending invoices, collections on outstanding invoices, picking up checks, Data entry of check information into computer system, scanning checks into computer system, writing payroll checks, Rounding up driver paysheets, & deposit of checks.

PROFESSIONAL REFERENCES

Paul Davis Lot manager 936-***-****

Jennifer Balderas Skip tracer 713-***-****

Monica Garcia Skip tracer 409-***-****

Nicole Delarosa Skip tracer 409-***-****

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