JOTHIPRIYA LAKSHMANAN (Certified Scrum Master)

Visa status: H4 – EAD Cumberland, Rhode Island

adkvfr@r.postjobfree.com

Mobile: 401-***-****

LinkedIn Profile : https://www.linkedin.com/in/jothipriya-lakshmanan-csm%C2%AE-68a97844/

Experience Summary:

Enthusiastic entry-level Scrum Master with 2.5 Years of experience. Have worked in Agile environments as a QA Lead for 5 years. Worked on two Scrum teams and filled in as Scrum Master on several occasions. Proven history of successful work with cross-functional teams.

Affluent experience of 11.5 years in Software Testing, Test Management and UAT.

Extensive Agile and Scrum experience, guiding Agile project teams to achieve a high level of performance.

Experience in Various Test management tools like QC, RQM, TFS, Bugzilla and JIRA

Exposure to Test Automation tools like QTP, Selenium and RFT.

Responsible for backend testing to validate the data using Toad, RDBMS, MySQL, and Oracle DB.

Experience in ETL testing, RDBMS Testing, BI Testing and COGNOS

Experience in US Healthcare domain, Insurance, Retail, Telecom, Media and Salesforce.

Displayed dynamic leadership qualities by positioning team members to use their talents optimally along with promoting productivity and quality standards.

Responsible for implementing analyze business Requirements, effective quality assurance processes and practices, developing project metrics.

Experience testing Android & iOS devices

Extensive experience on POS self - checkout / POS QA Testing

Experience in creating Test Plan, Test Strategy, Traceability Matrix, Project Kick Off, Test Execution Documents, UAT Scenarios, Bug analysis Test Closure and Sprint Planning.

Managed weekly meetings with the QA team to obtain status, gather innovative ideas for continuous process improvements and delegate workload.

Attended use case and technical specifications review sessions with product and architecture teams to provide feedback in the elaboration phase.

Participant in grooming Panning, daily standup, peer code reviews and retroactive meetings

Work effectively as part of Agile team cohabitate with other Scrum teams and cross functional teams

Created test plans outlining the scope, approach, schedule, resources, and deliverables.

Coordinated the maintenance of multiple test environments to support parallel test efforts.

Experience as a QA in Salesforce.com CRM application, mainly with Leads, Contacts, Accounts, Cases, Campaigns, Opportunities, Orders and Services entities.

Experience in webservices testing using POSTMAN.

Technical Skills:

Domains: US Healthcare, Insurance, Retail with POS, Telecom, Media

Functional Testing, Regression Testing, System Testing, Mobile Testing, Web Testing, SIT, UAT, DB Testing, Integration Testing, Agile and Scrum planning, Data Management, Mobile devices testing (iOS and Android)

Tools: Jira, HP ALM, RQM, TFS, Mantis, Bugzilla, MTM, SQL, Oracle, DB Data Analysis, QTP, Cognos, Tableau reports, Selenium IDE, Confluence, Trello

Test Plan, Test Strategy, Traceability Matrix, Project Kick Off, Test Execution Documents, Reports, Bug analysis Test Closure, Sprint Planning, Agile Process.

Work Experience:

OCT 2018 - PRESENT

Scrum Master - Freelancing (POS Projects)

Client : FatMac, Madurai, India (Healthcare and Logistics Web and Mobile applications)

Responsibilities:

Organized and facilitated overall Release and Sprint planning - including daily stand-ups, reviews/demos and retrospective.

Worked with scrum team, product owners and leadership to complete the sprint activities.

Eliminate impediments and facilitate a team’s optimum performance.

Communicated team’s status/progress via release/sprint Burndown charts, Story Acceptance rate and defects to make sure stake holders are aware on what is going on.

Schedule backlog grooming meetings to refine product backlog items.

Organize sprint retrospective meetings to gather team’s reflection on the process. Identify actions and next steps to improve the future sprints.

Organized and planned the sprint release cycles with release managers.

Kept the team focused on the sprint priorities, business values and protecting team from over committing.

Frequent follow ups and reminders to team on updating rally tasks on daily basis for more accurate reporting.

Worked with product owners during sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.

JAN 2016 – OCT 2018

QA Lead / Nalashaa Solutions, Bangalore, India

Projects Worked: MUMMS, Nemo Health, Vericle & EHRez

Responsibilities:

Initiated Testing Process from the scratch and Coordinated with onsite and offshore teams

Successfully Completed MU3 (Certified EHR) certifications for 3 Projects

Handled requirement analysis and system evaluation to meet MU2/MU3 certification criteria.

Verified and validated the systems for the Certification Process with the test data provided by ICSA Labs. Discuss the requirements and validate MU3 Certification criteria with the Business after every successful test run.

Created and debugged complex ETL processes using T-SQL queries, functions, stored procedures, and SQL Server

Providing technical expertise, Tutoring the proper use of test techniques in appropriate cases across the organization.

Ensuring the teams (Scrum Teams) implement and follow best practices to prevent defects using TFS.

Conducted UAT to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.

SEP 2015 – JAN 2016

QA Lead / Quess Corp, Bangalore, India

Projects Worked: OSpace & Associate Payroll for Quess Corp

Responsibilities:

Participated in project analysis, design, functional and performance models, and test specifications. Presenting an aggregate view of testing to the high-level management with various reports and presentations.

Mentoring and professional development for the team members

Budgeting and forecasting for testing as a service dependent on organizational process.

Conducted internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation.

Executed User Acceptance Test scripts and reported the issues in Jira

Handled backend testing using SQL, Joins and Sub Queries for data validation and test data creation

Extensive experience on POS self - checkout / POS QA Testing, involved in setting of QA Test environment with simulated POS test environment; testing and validating POS transaction in accordance with ACI-Compliance.

Created and Verified Web services API requests, SOAP Protocols.

Involved in creating Test Environment for Web services Testing and SIT.

July 2010 – Aug 2015

Senior QA / Wipro Technologies, Bangalore, India

PROJECTS WORKED: NOKIA SIEMENS NETWORK, MICROSOFT DYNAMIC CRM, CATALYST, MCGRAW HILL, Salesforce

Responsibilities:

Participated in Manual Testing/mobile application testing, Symbian, Blackberry, Android Mobile applications.

Executed test scenarios for hybrid apps and mobile apps on iOS, iPad, and Android devices.

Involved in initial Requirement Analysis phase and understanding user stories defined in Jira

Preparing daily workloads for staff & coordinating the daily allocation of work including myself.

Preparing and Executing QTP Scripts and Involved in backend testing with MySQL

5 + years of experience as a QA in Salesforce.com CRM application, mainly with Leads, Contacts, Accounts, Cases, Campaigns, Opportunities, Orders and Services entities

Responsibilities include creation of test suites, creation of test cases, test case execution, defect logging, defect retesting, regression testing, staging testing, and production testing.

Regression testing in multiple environments such as Windows 7, Windows XP, MAC OS 10.6 and 10.7.

Followed the Agile Development process and completed the testing within the scheduled release date.

Initiated Triage meetings with clients regularly to discuss about defects and prioritize them.

Arranging & chairing weekly scrum calls, focusing on targets & achievements.

Extensive use of QC and generation of reports for daily and weekly status to the client on time.

Extensive experience in reports testing (with DB Testing) and BI testing along with COGNOS.

July 2007 – July 2010

Software Engineer / Tata Consultancy Services, Chennai, India

PROJECTS WORKED: NIELSEN - 4 PROJECTS, AIG - 4 PROJECTS

Responsibilities:

Developed test plans and test cases to ensure appropriate test coverage using Quality Center (QC and TFS)

Extensive experience in RDBMS testing, Cognos, ETL testing and Database testing using SQL queries.

Performed Root cause analysis of all production issues and Performed functional, Integration and Regression testing

Prepared Traceability Matrix to ensure the test case coverage for all requirements Using RQM

Developed automated regression test scripts using QTP

Involved in testing multiple web applications in various browsers like Mozilla Firefox, Internet explorer. Environment: Java, Oracle,8i Toad, Jira, Windows 2000, UNIX.

SQL experience- Join tables/basic queries, inner/outer joins, basic understanding of relational databases

Strong adherence to the software QA methodologies, tools, and processes

Experienced in troubleshooting and root cause analysis skills

Certifications:

Scrum Master Certification from Scrum Alliance

Oracle 9i-IZ0-007

ISTQB Certified Tester

Quality Center – QC

Quick Test Professional – QTP

eLearning – LMS Certificate

Education:

April 2010 - MBA (Human Resources)

April 2007 - B.Sc. (Physics)

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