Pharmacy Customer Service

Vincent Marella RPh., PhD.

New Jersey License # RI01649900

*** ****** **. *******, **, 07481

Phone: 201-***-****

Cell: 201-***-****

E-mail: ********@***.***

EDUCATION University of Florida, Gainesville, FL

PhD in Pharmacology 2005

University of Louisiana, Monroe, LA

BS in Pharmacy 1981

Rutgers University, Newark, NJ

BS in Chemistry 1978

SUMMARY OF QUALIFICATIONS

Highly skilled and innovating professional with 25+ years of progressing management and expertise in Geriatric Pharmaceutical Care Guidelines with demonstrated initiative, creativity and success in the LTC industry.

Expertise in strategic planning, new business start up, cost containment, budgeting/finance, customer service, and staff training, supervision and mentoring

Quick study with an ability to rapidly achieve organizational integration, easily assimilate job requirements and aggressively employ new methodologies. Energetic and self-motivated team player/builder. At ease in high stress, fast-paced environment with emerging and multiple responsibilities

Excellent leadership, management, oral/written communication, interpersonal, intuitive, analysis skills, and outstanding organizational skills. Thriving in both independent and collaborative work environments.

Known for developing and executing innovative corporate policies and procedures. Proven track record of streamlining workflow and creating a team environment to increase productivity.

Highly skilled on all third party insurances and their impact as related to pharmacy reimbursement.

Extensive experience in working with both open and closed formularies as a member of both Pharmacy & Therapeutics and formulary committees.

PROFFESIONAL EXPERIENCE

INVICTUS PHARMACY

2018-2019

• Pharmacist in charge of all aspects of running a new start up pharmacy until the two owners were licensed in New Jersey

• Visiting local physicians to explain all of the nuances that Invictus had to offer including, compounding, DNA testing, veterinarian medication and dispensing specialty medication. GALLO'S HEALTH MART PHARMACY

2015-2018

• Pharmacist-in-charge dealing with all aspects of running retail pharmacy including but not limited to hiring, scheduling, maintaining all legal records in according with state and federal law, ordering medication and filling prescriptions.

NEIGHBORCARE/OMNICARE PARAMUS, NJ

1993 - 2016

Responsible for the overall direction and coordination of six skilled nursing Facilities from 115-600 beds.

Ensuring new patients and new orders on existing patients are fully assessed for appropriateness of therapy high risk medications, allergies, adverse indications or interactions, and other potentially adverse outcomes.

Thorough knowledge of the prescriber/facility notification process for drug interactions, allergy, and other adverse patient safety situations and assure process is followed by staff.

Providing clinical support and educational in-services to Physicians, nurses, and pharmacy staff.

Serving as an effective liaison between the healthcare team and the families and facility staff to improve drug usage and therapeutic outcomes.

Excellent understanding of inventory control procedures

Ensuring that customer drug-related questions/concerns and other problems are appropriately addressed and resolved by staff.

Overseeing medication error reporting and attempts to correct breakdowns in the dispensing processes to avoid internal dispensing variances.

Ensuring respect the privacy, confidentiality, and security of patient information and property. HIPPA certified.

Serving as area liaison to ensure compliance with DEA regulations, Board of Pharmacy regulations, and company regulations.

HARDING PHARMACY RIDGEWOOD NJ

2007 - Present

Managed order entry and prescription verification

Provided clinical support to Physicians and patients

Dispensed prescriptions for both inpatient and outpatient pharmacies

Supervised staff education of 2-3 pharmacy technicians and 2 pharmacists

Scheduled drug inventories and oversaw narcotics

Managed the prescription department while on duty.

Coordinated the computer operations of all third party programs. RIDGEMONT DRUGS/A&P PHARMACY PARK RIDGE, NJ

2000 - 2009

Managed order entry and prescription verification

Provided clinical support to Physicians and patients

Dispensed prescriptions for both inpatient and outpatient pharmacies

Supervised staff of 2-3 pharmacy technicians.

Scheduled drug inventories

Managed prescription department while on duty.

Coordinated computer operations with all third party programs. RAMSEY PHARMACY 1990 -1993

PEOPLE PARK PHARMACY 1984-1990

LECTURES

2005 – Present

Blood Pressure and all related medications

Depression and all related medications

GERD and all related medications

Diabetes and all related medications

PVD and all related medications

Medication and Risk Factors that lead to Falls.

Medications and Sun sensitivity

REFERENCES

Furnished upon request

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