Customer Service Assistant

Mitchell Cowart

****************@*****.*** ● 832-***-****

OBJECTIVE

To obtain an entry level position in Systems Analysis at an established organization. EDUCATION

Texas A&M University, College Station, Texas May 2021 Bachelor of Management Information Systems

Notable Coursework:

● Information Systems Capstone Project

● Database Programming

● Business Systems Analysis & Design

● Network Communication & Infrastructure

EXPERIENCE

May’s Business School, College Station, Texas. January 2018 - Present Assistant to the Facilities Manager

● Provided expedient and effective troubleshooting solutions for the resolution of classroom technological errors in real time.

● Responsible for the coordination and the oversight for all operations of the 30+ rooms within the Wehner building and the Cocanougher event center, utilizing various scheduling tools. Pearland Lumber Company, Pearland, Texas February 2016 – June 2017 Sales Associate

● Sold hardware solutions directly to customers for their home development projects or contract work.

● Responsible for keeping an accurate and correct daily till, while maintaining excellent customer service and commitment to fellow team members

● Advanced interpersonal skills through continuous positive engagement with customers, managers, and direct reports HONORS & ACTIVITIES

Fish Camp, Texas A&M University February 2018 - February 2020 First and Second Year Counselor

Aggie Gentlemen of Integrity, Texas A&M University August 2017 – August 2019 Public Relations Chair (August 2018 – August 2019) Member (August 2017 – August 2019)

Connect, Texas A&M University August 2018 – Present Internal Relations Executive (January 2020 – December 2020) General Member (August 2018 – Present)

SKILLS

Professional Skills

● Data Management and Optimization

● Server side coding

● Working Object Oriented Programming

knowledge

● Web application development

● Strong dynamic environmental adaptability

● Strong Troubleshooting experience

Technical Skills

Tools:

● C#

● HTML5

● SQL

● ASP.NET

● CSS

● Python

Software Proficiencies:

● Visual Studio

● MS Office Suite

● MS SQL Server

● IDLE

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