Sales Manager

Julia Nourse

Cell: 315-***-**** ***** pga blvd Orlando, FL 32839* *********@*****.***

Work Experience

Common area attendant: Bluegreen vacations 01/2021- present

Associate shift supervisor; 05/2020 - 01/2021

Panera Bread- Orlando, FL

Maintain safety and health protocols

Manage associates so that cafe moves smoothly

Opening manager for cafe

Assist guests with any problems and questions

Properly count the safe and perform opening paperwork Multitask and delegate associates

Merchandise/Cashier; 1/2020-3/2020 Walt Disney World at Epcot-Lake Buena Vista, FL Followed strict money handling procedures

Provided excellent guest service

Trained in Disney POS system

Housekeeping;8/2019 - 1/2020 Disney’s Yacht & Beach Club- Lake Buena Vista, FL Maintained safety and health protocols

Cross-trained in all areas of housekeeping including runner Trusted with confidential information

Brand Representative; 4/2019- 9/2019 Abercrombie & Fitch- Syracuse, NY Organized sales floor and set up new floor outlines Assisted guests with questions and online requests Proficient in POS system and money handling procedures First Year Mentor; 1/2019- 6/2019 Onondaga Community College- Syracuse NY Provided first year students with support and resources Developed new ideas to make a students first year at college more enjoyable Implemented new clubs and facilitated events around campus Cook/Cashier; 06/2018- 08/2019 Green Lakes State Park- Fayetteville, NY Interacted with guests

Cooked made to order items

Trained in counting drawer totals

Cashier/Floor Sales Associate; 11/2018- 01/2019 Kohls- Fayetteville, NY Cashed out customers and assisted with online purchases Organized the sales floor and set up new floors

Helped customers with questions or problems and requests Server/Trainer; 12/2016- 08/2018 Maple Downs Retirement Home-Fayetteville, NY Took orders and provided services in timely fashion Maintained strict health standards

Trained new employees in business protocol and guest service Developed and maintained relationships with our guests creating an inclusive environment Education

Onondaga Community College- Hospitality Management Syracuse, NY 2018-current

Chittenango High School- Regents Diploma Chittenango, NY 2014-2018

Other Skills

Computer skills: HotSOS; Microsoft Office including Word, Excel, and PowerPoint; Google Docs Other Proficiencies: HOTSOS

Other courses taken: front desk operations, hospitality management.

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